Gameloft Overview
Gameloft has a 2-star rating, derived from feedback provided by 179 customers. In the Games and Movies category, it secures the 40th position out of 360 companies.
Rating
Contact Information
Website
www.gameloft.com
Phone
(800) 910-3186
14 rue Auber, Paris, Paris, 75009, France
Gameloft Reviews
Trevor
I want to get my account unbanned
My account was banned because of it was detected making repeated unauthorized alterations in the game
Trevor
Resolved: I want to get my account unbanned
Updated by user Jul 23, 2023
Company fixed the issue and I have been provided with apology.
Original review Jul 23, 2023
My account was banned because of some problem it was detected of making repeated unauthorized alterations in the game
Anonim
Purchasing issues with Asphalt 9
Earlier this week I tried to buy an internal game pack for the game. I bought two already that day. Then all of a sudden nothing could be bought and still can't be bought. I had another person try and buy and he can't either to this day. We both sent messages to customer care via the game and still have gotten any response back.
alfredo
No response from Customer Care Asphalt 8
Updated by user Apr 26, 2023
no response from customer care asphalt 8
Updated by user Apr 26, 2023
I keep contactin customer care without any success.
Original review Apr 26, 2023
I lost my progress and a few purchases never received. I have been waiting for long but never got contacted by customer care. ID [224****] [224****] In my second account I also lost my progress and never got contacted by customer care. ID [221****] Please, pass my case to customer care Asphalt 8 so both my accounts can be fixed. Thank you in advanced.
adambomb
Would like game restore or money back for purchases
Game reset automatically and erased my progress to zero I was at 574 in wins still going forward and game interrupted my stats. Would like fixed or I can cancel the game if its not able to preform and I would like refund of my moneys spent on game around 300 bucks. Thank you
munna
Connecting issue
I am not able to login game from past one week. Please fix as soon as possible. I was fed up with this issues
David
Unable to login to March of Empires
After a recent update--I am not able to get the game to work. I have taken all of the steps suggested by Gameloft--to no avail. When I try to get the game to load on my Windows 10 PC--I get a White Screen. When I reinstall the game--the introduction plays, followed by a White Screen. Customer Service says that they are working on it--but the game has been out of service for 3 days now. By the time it gets fixed--I may have lost all of my progress.
Adnan
Resolved: Issue with my game I need to discuss
Updated by user Mar 20, 2023
Company fixed the issue and I have been provided with apology.
Original review Mar 20, 2023
There is a problem with my game. The problem is that the first game's car was your grade. When you are now upgraded. I have been installed and watched three times. I have not recovered yet. This problem has happened for two months. I have contacted you many times but you have not received any response from me
artie
They hav e shut out direct contact with customer service
Original review Mar 02, 2023
This company refuses to remedy complaints, the gameplay mechanics have yet to be fixed and now you are shut out from customer service!
Anji
Asphalt 8 account progress was lost
In India I lost my vehicles upgrades and credits tokens fusion coins was lost and my direct upgrades are lost contact India agents and recover my progress back with good compensation for loss
Ranjit
Save game progress loss
My saved game progress was lost. It was no way to bring it back the game. Customer service did not understand what was going on or did not understand the game. No help at all
Glenna
How to claim my redeem code
I need my redeem code for my game to get new cars and more money and rewards and complete my car games
artie
Placement in multi player and customer care won't open in game
First off I think your service is a farce! you explain everything away by placing blame on the player and you do nothing to remedy the issues complained about, secondly, how do you expect an A-class car to win a race against 7 other s-class cars in a Ghost season? this is not fair and you know it! skill has nothing to do with it when you can't keep up! your Dev people need a reality check!
Ayoub
Baned account
Hello customer service. I was banned last week for 7 days in mc5 game, and yesterday my account was unbanned, and today I woke up in the morning to find that my account was banned again even though I did not play at all and did not touch the account, what is this?? Was my account stolen? Please Help
Anonim
Progress Lost
Hello, My progress in Disney Magic kingdom, went from 59 to 1, Please help me restore it. My Player ID is asa:458d07. Thank you. PS: I don't wanna miss out on the new event, Please help me restore as quick as possible.
Scott
Gameloft
I need to know how to enable blue-tooth PS4 controller onto the dark knight rises batman Gameloft game to use a PS4 controller instead of a rubbish touch screen How to put my own buttons on screen on the video game buttons for the game screen to for the punch kick jump cape flying and rope gaget instead of using the weak mouse to do all the work for it