G2A Overview
G2A has a 1.8-star rating, derived from feedback provided by 251 customers. In the Games and Movies category, it secures the 30th position out of 360 companies.
Rating
Contact Information
Website
www.g2a.com
Phone
+8 523 589 8899
31/F, Tower Two, Times Square, 1 Matheson Street, Causeway Bay, Hong Kong, Hong Kong, Hong Kong
G2A Reviews
Carmelita
I bought £100 steam card and l didn't get product
Still didn't get the steam card bought for £102.81 kindly help me to refund please! My name CARMELITA MANIO, ADDRESS;83 SPORLE COURT WINSTANLEY ESTATE SW11 2ER, MY CONTACT NO. 447436****90 I PAID BY MY MASTERCARD DEBITNO 557361****532632 I PURCHASED IT Aug1, 2023
Brianna
For my purchase
I purchased steam card and my money was deducted without receiving what I ask for and this is not the first time you're doing this to on this site And I'm your best customer What's the meaning of that Maybe I should look for other better offer site
Ryan
No answer ever
No one answers the phone. You call and get told to call back and no one is ever on the other end to answer customer service calls
Tracey
I purchased a steam gift card as a gift I can’t activate it as I don’t have a steam account
Still not resolved ongoing issue I cant activate the steam gift voucher I bought as a gift I dont have a steam account
Stewart
It's about a refund
I can not sign in G2A to see my orders Because G2A is always in maintenance so there is no way I can can't see my orders to cancel
Brian
Return euro card for usd card
I bought 5 $100 Steam Cards yesterday for $545, unfortunately I mistakenly bought Euro I need USD, I dont have the money to buy 5 new $100 USD Steam Cards the Seller was Ultimate_choices I dont know how to get in touch with them need help exchanging them for USD Steam Cards or a refund can you please help Im on disability and dont have the money to lose need for bills Thank you, Brian Walker
Julia
Recent order
I cannot receive my code. The screen keeps freezing when I try to get my code. Is the website down? Any help would be useful Many thanks Julia
Jennifer
Bought a steam card and use the wrong email address
I bought a steam card for $50 a few minutes ago but when I entered the email, because I had so many things going on at once instead of putting Yahoo I put in Gmail when its actually yahoo, so I dont know what I can do now cause that email I do not have it doesnt exist. Its not mine, the silva_rissler78 is my email, but its not @Gmail. Its @yahoo. So please let me know what I can do.
Mara
Invalid gift card code
My friend Aija give me steem gift card.Order number 920000****5232,on 20 june 2023 Code F7GGC-8YB7D-35ZBJ is not available for used.Can yo help with that.Pay back 60 euro or give to me valid gift cards cideaa
Xx
Selling steam accounts is illegal
they are scamming people and selling steam accounts, which is illegal!! And they don't want to refund.
Icie
$50 steam card key doesn't work
Hello This card is bought 2 days ago and it did not work with key, what we get. It said that it has been redeemed already even if I just bought it. Is there any change to re-activate the key code or you can give me a new card or is it just refund to me back. I have asked from Ultimate customer service about it, but there was not better solution. They said that it is up to you. Kind Regards Pasi Isojärvi
Denise
Blocked account and payment that has is pending
I placed an order yesterday and my card, through Pay Pay is showing as pending on my credit card. I then got a message that my account with G2A is blocked. I want either the codes for the cards that there is a pending charge on my credit card or G2A needs to cancel that payment so that that money becomes available on my credit card because it is not at the moment. Thanks Denise Gregory I HAVE SENT MULTIPLE EMAILS AND NOT HAD ANY RESPONSE SO I WILL PHONE THEM WHEN THE TIME IS COMPATABLE AND SEE WHAT IS GOING ON...
Raymonda
Check my account
You all took my money off my account and called y'all and asked for it to be removed and it wasn't I didn't make this purchase
Alexander
My refund
Its 28 days now and I still havent received my refundg2a is a fraud I made payment for an order later I received an email saying my payment has been rejected.Hence, Ill receive a refund in the next 28days its been close to a month now yet I got no refund
Emmanuel
I need the code of the steam card
my Uncle bought steam card and didn't receive activation code because he don't have access to his email anymore