frito-lay Reviews
Food Manufacturers

Frito Lay

2.6/5 - based on 835 reviews

Frito Lay Overview

Frito Lay has a 2.6-star rating, derived from feedback provided by 835 customers. In the Food Manufacturers category, it secures the 8th position out of 639 companies.

Rating

5 stars
4 stars
3 stars
2 stars
1 stars

Contact Information

Website

Phone
(800) 352-4477

Address
7701 Legacy Drive, Plano, Texas, 75024, United States

Contact Frito Lay Customer Service

Frito Lay Reviews

1/5

Where can I find Cuban sandwich Lays potato chips

Im pissed bc I cant find Cuban sandwich Lays potato chips in my area! Ive looked at a lot of stores from Dallas to Jefferson Tx and cant find them. They are my all time favorite!!!

1/5

Bad product

Bag of Cheetos , snack size had black pieces of I dont know what with the cheese on them. Chewed up with out looking when I put in my mouth. TASTED AWFUL, spit out and threw o Up .

1/5

I found something in my doritos

I found something in my bag of doritos that looked kind of like a bug or something burnt. I'm really grossed out. Pictures available if needed

1/5

Hickory flacor wavy lays potato chip

I eat your wavy bbq chips every single day...love them...i just opened a bag and it is stale..never ever have i had a complaint..i buy them 10/12 bags at a time so i checked the date on the bag and it is Sept 23 2023...i have other bags wit that date so i don't know if this is just a bad bag. .i have not returned them to store because i have already opened them...please advise me what to do for a refund or replacement. Thank you in advance... Ms Joy Omega

1/5

Stale snacks

I purchased my fourth bag of the Funyons this summer but this bag tasted stale to everyone. Usually they're great and fresh and crunchy... not this bag!

1/5

Terrible chips

I need to speak to someone. I just opened up a bran new large bag and it smells awful can someone call me. Thanks. 772-284-****

1/5

Open bag of chip in sealed box !

I recently purchased a 10 pk box of 1oz (All) Lays Chips in the Yellow Bag from a local Walmart in Broken Arrow, Oklahoma 74012 on Friday June 8th, 2023. When we got home from buying groceries we dumped the 10 pack box of chip bags into a wire basket that sits on top of our refrigerator. When I sat the basket back onto the refrigerator I noticed loose chips in the basket and (1) bag was open. Its just my wife I and tha live here, I asked her if she had opened a bag and placed them back in the basket..she said NO. I double checked the box to ensure the flaps on both ends were sealed.and they were. I have know idea how this could happen in your manufacturing process but in todays world this is TOTTALLY unacceptable ! Please let me know how you plan to correct this issue and make it right with me. Hopefully this chips were not laced with a foreign substance, I pushed them into my garbage disposal system with my bare hand.

1/5

Begging for product

My problem is this. You guys had salsa spirals when i was a kid now there called honey bbq flavor twist. Please for the love of GOD bring them back. If i need to dance in the rain, or whatever i will. Please bring them back.

2/5

They didn't replace the product but sent me coupons off many more purchases??

Product not marked well enough to tell me it's super hot and spicy. I read southern barbecue as such not southern burn my mouth heat. Which it most definitely is

1/5

Complaint about a purchase on 5/7/2023

just purchased Baken-ets chich arrones fried pork skins from speedway and when I opened them they didnt have that fresh smell and they were stale. I looked on the package and they say they are good until June 20, 2023. It says its guaranteed fresh or its on you. I still have the bag and the product and pictures for you if needed.

1/5

Bad bag of ruffles full of black and greasey chips we pay alot of money dont expect bad chips

Purchased ruffles bag full of black and greasy chips I would like a refund or coupon for new bag of chips thanks

1/5

Broken and small chips

Why do we have to pay for unusable chips ? The 10 ounce Tostitos always have one or more ounces of broken chips in the bottom of the bag. I pulled six bags from the shelf and they all have a large amount of broken chips in the bottom. That cannot be used to eat dip with. It appears they are bagged this way using the broken unusable first and then the full large size chips. Like putting rotten apples in the bottom of the basket and using large lush apples on top.

1/5

Food poisoning

All I have to say is, my mom purchased two boxes of variety bake chips from one of our local grocery stores on Feb. 20th. I ate two bags of Cheetos out of one of the boxes and ended up with mold and mildew mixed with chips. Which caused me to go to the E.R. I called the company and the lady asked me questions. She was empathetic to the situation. However, I dont wish this on my worse enemy. Im extremely sick with a various amount of symptoms from these nasty smelling, looking chips that I consumed.

1/5

A a huge piece of seasoning in my chips

This is what I found in my chips it's a piece of seasoning that looks like a piece of *** how's that one for you

1/5

Product was short

My wife and I purchase a mega size box classic mix chips with 42 bags. Not only did it not contain 42 bags of chips the accurate count was actually 40 bags of chips. The amount of Doritos nacho cheese was one instead of seven the Cool ranch bag of chips was actually nine instead of six. I have a large family and the children how they specific bags of chips they like and without that accurate count and the proper variety of chips I had to go purchase additional bags to keep the kids happy. I'm only wondering how can I become whole and not at a loss? Thank you for your time and your attention.

1/5

Contaminated product

Tina Hinkle 540-847-**** ----- Forwarded Message ----- From: Tina HINKLE To: Tina HINKLE Sent: Monday, January 2, 2023 at 08:57:10 PM EST Subject: Product On Friday the 30th of December my husband and I stopped at a small store in Spotsylvania Virginia and bought a bag of your scoops, we ate a few that day then went back to finish bag later. My husband reached in bag and found what looks like a finger off a rubber/plastic glove it also looks like theres dried blood on glove!!! This is disgusting I cant believe your quality control or anyone let something like this pass through your system. I am mortified that myself and husband probably ate contaminated product. I have the bag and the glove if you need more information. Im furious and I know things happen but really! Tina Hinkle 540-847-**** I would appreciate a call regarding Sent from my iPhone

Sign In