FormSwift Overview
FormSwift has a 2.1-star rating, derived from feedback provided by 39 customers. In the Professional Services category, it secures the 37th position out of 763 companies.
Rating
Contact Information
Website
formswift.com
Phone
(888) 311-2977
27 W. Anapamu St., Ste 355, Santa Barbara, California, 93101, United States
FormSwift Reviews
sevon
Unauthorized charges
I was charged $37 by this company despite not being subscribed, signing up for a trial or even having a membership. I was unable to dispute the charges with my bank as the transaction was still pending. So I reached out to formswift customer service regarding these charges. Instead of the Rep looking into the issue, they disregard my concerns and just kept repeating that after their free trial ends, then they charge a subscription fee and they can't issue a refund. Even though I said multiple times that I do NOT have a subscription with them nor have I signed up for a free trial! This company is fraudulent and stealing money from be people. Watch out
Jermarcus
I need to cancel service.
My daughter thought it would help if I decided to sell my house myself. I am just not tech savvy and she had to leave town before we could practice. Its seem to be a great service.
Melvin
I do not use the service and it needs to be canceled
Cancel service it is not used and I was surprisedd to find out it was being deducted from my checking account
Anthony
HORRIBLE CUSTOMER SERVICE!!!!!
Customer service sends you back and automatic reply No one actually looks at your account or information. If you send them a second third and fourth email you get the same response! They are a fraudulent company that will charge you without your permission! No looking into it or care for a angry, unsatisfied, legitimate customer!
Saori
Billing
Why are you taking money out of the account, I didn't authorize, please put it back into my account thank you.
Alaa
I’m trying to cancel my order but get no satisfaction
On line asked for account information. I have no account. I found another forms company that does not charge for a suggested form.
Anonim
Done have a clue
I just want to discontinue my subscription!!! That header I feel is in bad tastes!!! Not a happy cu.
Inger
I was charged $37.00 didn't authorize this payment.
I need a refund, please. For March and April. I dont have 100 symbols. I was charged $37 both in March and April.
Amaris
Refund
I was supposed to receive a refund 3 days ago and till now , nothing. How long does it take for the refund to be processed
Anonim
Legal issue
The form of Last Will and Testament is not up to date for Louisiana Law Civil Code I am having to pay for the reprocussions. What is Formswift going to do about it?
Marlene
Resolved: Situation not resolved
Updated by user Mar 13, 2023
Company fixed the issue and I have been provided with full refund.
Original review Feb 11, 2023
Ive been charged $72 for this account and I did not authorize it. Unable to get any assistance to resolve this problem.
Brian
Highly questionable billing practices
Original review Feb 01, 2023
I just canceled my account before the completion of my 7 day $1.99 weeklong trial as I found their system to be quite clunky. I got a call this morning from my credit card fraud prevention team to query a $37 payment to formswift that went through before the trial period ended. I called formswift and they said it was an auto payment as though Id forgone the 7 day trial after 6 days. The $37 payment coincidentally went through when I canceled my trial period. The person at Firmswift seemed far too familiar with my situation and said she would reverse the transaction within 2-3 business days. When I asked if this money would have been credited back to me had I not called and was told no, but I would have up to three days after the $37 to get the money back. This is sleazy behavior in my opinion and I dont know how its even a legal business practice. I do know Im really uncomfortable knowing Formswift now has some of my tax details on their system. Zero trust in this bunch and strongly recommend readers avoid using their clunky service.
Mischele
I was charged $37.00 on the date of cancellation
Cancellation complaint, I was charged on the date of cancellation. I was given a 7 day trial my 7th day ends at 12:00 am which is 1/3/23. I was charged this fee 1/2/23 st 1/2/243. Please advise and refund my account immediately
Felicia
It wasn’t as good as I thought!
I canceled my subscription and Ive been billed twice and money taken out of my account, I want my money back.