Food Lion Overview
Food Lion has a 2.9-star rating, derived from feedback provided by 413 customers. In the Food Stores category, it secures the 14th position out of 293 companies.
Rating
Contact Information
Website
www.foodlion.com
Phone
(800) 210-9569
P.O. Box 1330, Salisbury, North Carolina, 28145-1330, United States
Food Lion Reviews
Tyler
Harassment
Ive been being harrassed by the managers in Centreville foodlion for to long now everyday i come in they make smart remarks about me they talk about me behind my back and everytime ive asked for more hours they laugh and cut my hours i even told carl on new years i needed hours bad and he came up with a long exuse why he couldent then gave all the hours to new people he cut my hours to 8 hours for 5 days to 1 day 4 hours im not making enough to live and its a diffrent exuse everytime he hires a full time deli and he does nothing but mess everything up and he gets all hours and says everything thats messed up is from me but im only there one day.. ive been told ill get more hours then they get cut everytime i cant get a break with these managers then they expext me to work my hardest for a 100 dollar check that goes to keeping me alive...
Anonim
Almost assaulted on Lake Wheeler rd 27603 store
Good morning, I was almost assaulted in the store on Lake wheeler rd in Raleigh NC, 27610 yesterday. I went in the store around 6:45 pm and I went straight to the deli. There I was informed that they had closed already due to staffing issues. I asked the deli attendee what time do they close and she said 7pm. I said it's not 7 yet. That's when she informed me of the staffing issues. I looked around and noticed that the food bar was cleaned up already for the day, which ment she closed that department a while b4 I even arrived. I proceeded to shop and checkout. While in line checking out I called a friend abd the clerk checking me out interjected herself into our conversation. She then started arguing with me that I should understand their shortage of employees. I then tried to advise her how much money the store is losing cause they don't want to work. Then another cashier started arguing with me as well. Found out the 1st cashier was her mom and the daughter wanted to fight me. Then the grocery manager stepped in and advised them to stop. Well, apparently one of their family members was there and offered to fight for them since they were in the clock. The grocery manager waited with me and escorted me outside, so I couldn't be jumped. I have it on video for yall to see as well! As much money as I give to Foodlon, I was apauled to be threatening at the store by employees. Uodate... the management team did reach out to me. They also took administrative actions in the store.
Janet
Complimentary review for Martha, a cashier in the 1993-SC store on 544
Martha helped me with my groceries this past Saturday, July 29,2023. She was the cashier who took all my groceries out of the cart for me and on to her counter! She also pulled my cart up to her register, bagged my groceries and placed the bags in the cart for me! All with a friendly smile and personality to match!!! Such a great employee and wonder asset to your company Janet Pechalonis Loyal shopper
Anonim
Can't use my card if I don't have it
I'm in check out and the cashier was wonderful.. So I asked him if I can't enter my card in manually he said sure. But before I enter it the lady behind us said ( Do I have the fitual card on me).. Now if I the card on me I wouldn't be asking to type it in manually duh!!! If your card is lost or broke how are u supposed to pay for you groceries.. It's a stupid rule. I've done it at Walmart and other food lion stores n other groceries stores.. Now tell him how do that make since. If I have the card on me I would swipe my damn card...
PATRICIA
Why is food lion the only store that does not give seniors a Discount on a certain day
I did call Corporate about why Food Lion, that is always busy- why they are the only food store that Does not Give any Senior Discounts on any given day. Customer service could not answer my question but said they would Forward my concerns to the top. Sad
Michael
Hostile work environment
You have an employee who has been harassed by a member of management. The employee raised the issue with her direct supervisor and now she is harassed even more on a daily basis. I am giving you the opportunity to correct this before I contact the national labor relations board and the EEOC. I will not stand for this and will not stop
Aakash
Did not receive my mvp card
I lost my mvp card several years ago (after my local food lion closed) and when the food lion opened in a nearby city I applied for another card. That has been several months ago and I still have not received my new card. The lady I talked to said it would arrive in 7 to 10 business days. It dropped through the cracks or was never mailed. Therefore I would like for someone to provide me with another mvp card.
Eowyn
They just recently stopped carrying something that I buy on the regular.
Foodlion stopped selling Dannon Strawberry Fruit on the Bottom recently. They have also stopped selling Yoplait Strawberry Whips. My only complaint isn't as much as a complaint as it is a request. Please pass on that my fiance and I would love for Foodlion to bring them back. It would be greatly appreciated. Thank you, Amber Dowdy amber030575@***.com
Betty
Satisfied customer.
I'm sending this review to let you know how much I appreciate that when everyone Is raising prices you've actually lowered yours.And offer so many deals.At one time I shopped almost exclusively at Walmart because their prices were considerably Lower.I did shop at Food Lion on occasion for items that Walmart did not carry or Were cheaper there.Now the script is flipped and I almost never have to go to Wal- mart.As a matter of fact their prices now exceed Kroger.And that's saying some- thing!I hope you'll continue to offer affordability on grocery items. Thank you, Betty Ferguson
Julie
Online order was completely wrong
I placed an online order, but received information the next morning, indicating that the shopper was choosing items from my order three weeks ago and not my current order. I tried to cancel, and the website was glitching, and I couldnt even get to the page. I talk to the shopper and tried to cancel the order and he was not able to. I asked to speak to a manager and was not able to. I called the 800 number and the office was closed, I am no longer using Food Lion online shopping. You need to get your website working properly if you expect people to trust that it that they can shop with you online and you also need a way to reach a human when theres a problem.
LNaomi
Experience at Salida nc store
Original review Jul 11, 2023
I went to do a money order and the young man just yells "what!" for no reason at all. No customer service at all very disrespectful
Hellen
Product made by foodlion
My coffee pods. Are only half full and in my 2nd Pod and 2nd cup I feel like these are not filled as much as they should be. I drink Alot of your Columbian coffee so I feel like I should know if the coffee is extremely weak
Windi
Food Lion App is Defective
The app does not recognize coupons nor shop and earn. I have lost $7 due to this. Like most ppl I bargain shop to save money. If the app is not cleaned up I will have to shop elsewhere. Look at the reviews on the app store and you will see others are having the same issues. Please check into this matter. Thank you, Windi Lewis
Debbie
Using your company to profit and not paying their customers
Updated by user Jun 27, 2023
I need nothing from Food Lion
Original review Jun 26, 2023
This company is advertising your company and refusing to give their customers their gift cards. They are promoting you. I cam send you a screenshot. I have an app called Drop You can do surveys or buy from the companies that they have advertised on their site to.earn points. But they don't pay us. I just thought that you would like to know that your company if involved with thus company who won't pay. They are called Drop App There are many of us out there, that they gave refused to pay us what we gave earned This is nothing against Food Lion but they are using your company and not paying us
Anonim
Rudest people on the weekend shift ever and very incompetent
I went in got my groceries went to a young gentleman he was polite at first gave him my EBT card told him there was $65 on there he was supposed to have taken it off then what happened he did not process the EBT card correctly and took off the whole amount off of my debit card I went to my car put all the groceries in there came back in the store and had to explain to them that a $65 refund was due back to me and the process my EBT card of $65 as I explained to them and I explained it to the customer representative he was so rude not I'm very sorry about the inconvenience I then asked him how long will it take for the refund to get done or when will I get the money back oh I don't know is what he said it's hard to say when they give it to you!! He was very obnoxious. Also I don't understand how you can work as a customer service representative when customer service is supposed to be their number one priority and be rude as he was! When I had went in there to speak to him the manager was up front there and I explained to her that it was taking out of my bank account and showed him right on my phone my bank account so he said just put your card back in I'll refund you to $65 he knew he couldn't argue it because he knew I was actually correct she was like what is it pending no it's not pending I explained it to the young cashier that it did not go through on the EBT card as I said I went out chapter receipt showed her the receipt or actually she didn't even look at the receipt but the young guy did so and the red-headed guy that was working customer service Red long hair long beard glasses rude well he said no it came off you still owe 4425 I said sure you don't understand I had just put my debit card in and it took it off the debit card that's what you're not understanding this was when the transaction was going through but I was in the wrong and I knew I had put my debit card in after I had went to EBT card in and I explained it to the boy the cashier that something was wrong but they still took it off but I'm just worried about when I'm going to get my $65 back food Lion's not bad
Grant
INCIDENT AT LYMAN FOOD LION STORE #2642 INVOLVING PSYCHO CASHIER 0130
A STRANGE INCIDENT AT LYMAN FOOD LION STORE #2642 INVOLVING PSYCHO CASHIER 0130 AND HER DIM-WITTED BAGBOY-FANBOY It's the night before Christmas Eve, 2022 and I'm doing the very last of my Christmas shopping. I've just purchased a gift item, a Shelf Elf, down the road at CVS, exchanged 'Merry Christmases' with the friendly personnel there and traveled the short distance to the Lyman FOOD LION Store #2642 to make my final Christmas purchase, a Franzia Box Wine. With it in hand, yours truly is full of the good old Christmas spirit as I head for the register where I want to complete this simple transaction and tell all those present, 'Have A Merry Christmas!' But the cashier and bagboy here do not want to have this kind of interaction with me. They have something else in mind. : ( : ( : ( It's 10:20 PM and this FOOD LION closes in 40 minutes. This should be a fun and cheerful Christmassy purchase. What could possibly go wrong? As I approach the lone open register in the store (in hindsight, no way in *** to avoid these two assclowns - grrrrr!) the cashier, cashier 0130 per my receipt, smirks at me then looks at the bagboy who immediately joins in with her 'fun'. No friendly smiles or warm season's greetings to be had in this FOOD LION tonight! I say, 'Hey', to the cashier in an effort to break the ice and warm them up a bit, but she responds with a PSYCHO DEATH STARE while the dopey-looking bagboy looks on with a cretinous smirk on his face. I see that I'm dealing with someone who isn't in the best of moods, probably doesn't want to be working at this moment, hates everything about her life and lack thereof, isn't currently playing with a full deck and I'm her current target and she has a moronic bagboy-fanboy to cheer her on. It appears to be just the 3 of us in the store and these TWO THINGS are about to give me a 'private show'. Henceforth, let us refer to the psycho cashier as THING 1 and it's puerile bagboy-fanboy as THING 2. Marvelous! THING 1 yanks the Box Wine from my hand as I'm not quite finished placing it on the belt and I look up to see that it is still giving me the PSYCHO DEATH STARE! Oh boy, this is going to be good. I'm not easily bullied or intimidated. I've been there. Done it. Own the t-shirt. I was a MILITARY POLICEMAN in the U.S. ARMY. So I find this all strangely amusing. I look directly down at the Gomerish-looking THING 2 (it's rather small) while it continues smirking but looks away. That's good. I've established dominance over THING 2, which, with it's silly smirk reminds me of the inbred banjo playing kid in the movie Deliverance, but THING 1 which is taller than THING 2, is, in the parlance of our times, STILL TRIPPING HARD. It's still seethingly mad, about what, I can't begin to fathom, and not speaking as it jerks away from me to scan my item and shove it forward. Having never experienced this level of ridiculous insanity before... I suddenly find myself in THE TWILIGHT ZONE with the psycho THING 1 and the dim-witted THING 2 and everything feels like it's happening in SLOW MOTION. This time-dilation effect gives me a moment to reflect on what I'm observing and postulate a meaning behind it all... It appears to me that what the psycho THING 1 is doing is a 'show' to impress the dim-witted THING 2 and judging by THING 2's face which continues to contort and smirk with goofy delight, THING 1's efforts are paying off and winning it over in a big way. God, I hope these two produce non-viable eggs when they hook-up later. But now it's time for me to pay... THING 1 has scanned my item and has resumed it's PSYCHO DEATH STARE. As the faux psychologist in me observes this strange insanity play out I realise that the fuel for some of this demented psycho-drama must be THING 1's low self-esteem, due primarily to a negative body image because THING 1 looks like a more deranged version of serial killer Aileen Wuornos. Yuck! I wonder how many dead bodies are in it's past... As I begin to insert my credit card into the reader an awful and ungodly smell of what I can only describe as rotten eggs and putrid fish co-mingled with steaming *** enters my nostrils. THING 1 has apparently *** it's pants! I hurriedly... complete the transaction with credit card and THING 1 quickly and forcefully stiff-arms my receipt at my face. Wow! THING 1 is the gift that keeps on giving! At both ends! I almost laugh as I take the receipt but I'm holding my breath and trying not to choke on the puke that I feel welling up in the back of my throat... I must escape these TWO THINGS if I want to live! Having emptied it's bowels upon itself, THING 1 resumes it's PSYCHO DEATH STARE, never breaking character. 'An Oscar winning PSYCHOTIC performance! Three thumbs up!!!' - says Gene Roger Siskel-Ebert of THE DAILY PSYCHOPATH Because I'm such a nice guy and it will soon be Christmas Eve I still somehow manage to choke out the word, 'Thanks'. Again, THING 1 gives no reply. It just stares as it stands boldly and upright in it's invisible cloud of hydrogen sulfide and other noxious odors. ...Whew, I've survived almost a minute among these THINGS!!! This must be FOOD LION's version of Survivor. I'm glad I can leave now and finally get away from THING 1 and THING 2's very draining, foul-smelling and psychotic mating ritual and join the real world of normal, sane and happy adult human beings who are full of Christmas cheer and start drinking. As a last reminder of this night, THING 2 is still smirking like a little crazy *** as I collect my Box Wine and leave. I reported these two assclowns to FOOD LION on Facebook and the store manager, Lacresha, gave me a call and invited me to come to the store and pick up a $25 dollar gift card, which I did. But I'll be redeeming this at another FOOD LION in an effort mostly to avoid THING 1's deadly *** clouds. However, I'd like to thank THING 1 and THING 2 for helping me earn $25 dollars for less than one minute of smirk. Oh, and one more thing... Have A Merry Christmas! ;-)