Flight Club Overview
Flight Club has a 1.7-star rating, derived from feedback provided by 952 customers. In the Footwear and Clothing category, it secures the 48th position out of 2429 companies.
Rating
Contact Information
Website
www.flightclub.com
Phone
(800) 778-7879
812 Broadway, New York, New York, 10003, United States
Flight Club Reviews
Takina
Check the status of order
I have not received an email or anything about my order that was placed on 8/31/23 and it took my money out my account
Mohammad
Purchase shoes never got them and never got the refund
Very bad experience very hard to get in touch with anybody. You just dont care about your customers I will never buy from you again.
Anonim
Order status
Can track order no confirmation place on 24 of june for Nike dunks haven't got any comfirmation on order
Juan
I ordered shoes off of flightclub with a invalid email that I can’t log into and I want to know where my package is.
I ordered with juanito2099@***.com but I would like to receive updates to Juanadolfo2099@***.com.
Kevin
Resolved: Need see receipt of complete order thru email
Updated by user Aug 24, 2023
Company resolved the issue.
Original review Jul 25, 2023
Order my shoes still haven't seen shipping confirmation or tracking number need have a real customer service number you can call and get all the information what you want in need been havet this shoe company too long to not have a customer care department need improvement on that this my first time and not pleased with served hope I get my shoes soon and not loose my money
Jahmir
Because I still haven’t received my refund yet
I have bought two pair of sneakers and I had canceled on and the money still hasnt came back and the money usually come back by now but it still hasnt came back yet, so Im contacting you to see when my money is coming back
Krystal
I do not have a tracking number to track my order
I do not have a tracking number or any information to track my order I need help finding my order. My card was charged, but I have no way to track.
Anonim
Wrong shoes in package
Wrong shoe in box this is a horrible experience I waited along time for my package now look what they sent me
Sidaris
My product didn't come you it came from the goat
I order shoes supposed to be brand new the box is torn badly and they didnt come from flight club they game from The Goat
Andre
Haven’t received my order and have no where to check your order
Very unprofessional and dont have a number to contact the seller at all.. fake availability for you to call and fake 1800 numbers
Natalie
A empty shoe box
I received a empty shoe box and my account was charged 234.00$ for a empty box (no shoes) I am very pissed Ive contacted flight club and no has gotten back to me
Luis
Defective shoes
compre tuna JorDan 14 ultimosimos diespatoo 2005 yyviejoLegaRen PUTrefocuentaióncomo las borradicalorre por despues pagagar
Carol
I haven’t been very happy.
I havent receive my order since I 06/14/2023. It was delivered at the wrong address, and sent back. Why can I speak to alive person to resolve this matter? Emailing takes too long. I like to be a satisfy customer, but its impossible . I had problems returning an order in the past due to wrong size, and still have it. I have to sell or put a bid on them which was unsuccessful.
Timothy
Give me my refund!!! My shoes were never delivered!
Theres a reason that this place doesnt have a phone number. Their customer service absolutely sucks and I shouldve never ordered anything from a place where you cannot talk to a live representative. I will never in my life order another pair of sneakers or anything else from the Flight Club website. I have been trying to get a refund for 3 weeks now for a product that was never delivered. UPS closed out the claim, paid flight club, and communicated with them to refund my money. I have sent several emails that has went unanswered for days! At this point Ill have to file a dispute with my bank.
Jack
Fake shoes
I bought some Jordan 6s that I had to wait two weeks for because flight club had to verify the legitimacy of my purchase. In other words, they had to make sure the shoes I ordered werent FAKE. Once I received the shoes, I laced them up and put them on. I only walked from my front door to the car when they already started falling apart. By the time I got to my destination, they were in pieces. I popped the tag that they said dont remove but what was I supposed to do? I was headed to a birthday party and I thought you guys were reputable dealers, but I guess not. I just want my money back, and you can have these trash shoes that you've sent me back. I also think I should be reimbursed for shipping. I paid almost $400 for literal garbage. You guys are crooks!
Barbara
Problems Getting Refund For Shipping Company Loosing My Package
Updated by user Aug 28, 2023
The issue was never resolved and Flight Club customer service was very rude and unprofessional when handling the situation. They taunting me and joking about the issue. Then telling me they still will not issue a refund even after they got a refund from UPS for my...
Original review Apr 21, 2023
Ive been ordering from Flight Club for years w/no issue until one of my package got lost. I am still in the process of trying to get a refund for a month now. They have been very rude and uncooperative and I have spent thousands with their company. They have definitely lost me as a customer and I will never shop or recommend their company to anyone. I