flame-furnace Reviews
Heating, Cooling and Air Conditioning

Flame Furnace

1/5 - based on 1 review

Flame Furnace Overview

Flame Furnace has a 1-star rating, derived from feedback provided by 1 customers. In the Heating, Cooling and Air Conditioning category, it secures the 138th position out of 200 companies.

Rating

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Contact Information

Website

Phone
(888) 234-2340

Address
2200 East 11 Mile Road, Warren, Michigan, 48091, United States

Flame Furnace Reviews

1/5

Ripped off bad

I called last week to have a new thermostat installed. I was foolish and did not ask fees. I asked for the most basic on and off style. Nothing fancy. In 15 minutes the guy was done and billed me $370.00. Really. An hour later the house was down to 50 degrees and the furnace did not work. I called and the next day the same tech showed. He told me the circuit board was cooked and had nothing to do with the prior work. The fee was $560.00. Yep. He said it would take about thirty minutes. Well two hours later I saw him messing with the thermostat. I asked if he was alright and he said,Can you tell me the color of this wire I don't have the glasses I need. I should have made him walk. Well after a while he was done. I asked if the board had to do with his work the day before and he said no. Well it still is messed up. I spoke to 2 techs from other companies and checked online. Guess what? They all said he cooked the board by crossing wires. Also he did not turn the power off. I called and was told the manager would call in 24 to 48 hours. If I do not get a refund I will indeed contact a lawyer friend and continue to get that refund. I also own a company and would have already fired the tech and given the money back. Seems no hurry with them. Shame.

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