First Premier Bank Overview
First Premier Bank has a 1.8-star rating, derived from feedback provided by 261 customers. In the Banks category, it secures the 36th position out of 469 companies.
Rating
Contact Information
Website
firstpremier.com
Phone
(800) 987-5521
500 S. Minnesota Avenue, Sioux Falls, South Dakota, 57104, United States
First Premier Bank Reviews
Deakon
Need to change my address,need currant cards
Cali that I talked to was AWESOME! VERY knowledgeable,professional and very easy to talk to. She made my phone call very enjoyable
Sabrina
It's a wonderful card to have
This card and others like it helped me build my credit from less than 600 to close to 750. I bought a 2020 cat and my own home. Yes they have fees like almost any other credit card. I love them. I also got cards for my granddaughters and this card helped build they credit. And if you pay your payments on time they constantly offer you a credit increase. This is a wonderful card to have
Marius
Worst company ever
Do not use This company is the worst I've ever dealt with. It takes their systema 2 weeks to draft payments then tells you you don't make the payments, then does an auto retry and still says the funds aren't there when the funds haven't moved from said account they're using. On top of that they have the rudest customer support staff I've ever dealt with. Refuse to do anything but the bare minimum. Must be nice to sit at home and get paid to do nothing. While your consumer has to listen to your kids screaming in the background. And all you tell your consumer is my hands are tied I can't do anything. The systems this company has in place are the worst and they prey on people trying to get ahead in life. Who need a little extra hand financially.,
Ruthe
Lost credit card
Can't get a live person to answer the phone can't stop my card or order a new one very *** service
Francess
Did not receive credit card
I paid up in my balance and then paid to have credit on my card but the card I have ending in 6218 is closed but for the card ending -5697. Did yall send me a new one when I made my account positive again? Im really confused
Brian
Lost or stolen card / can't access application
I havent had access to my credit card or my online credit card account in months. Im very mad at you guys.
Vesta
Credit card information
I wanted to close my account out but the lady who I spoke to was so kind and help me keep one account open
Marshandra
Frezze
I just wanted to inform you that the freeze on my account has been lifted now u can check out my score to finish my new card application thank you
Jaquise
I need to find out about payment
On my account I have to pay $30 on the 12 on the 16th of every month and I have another cord that I pay on the 12th of every month I sent two payments for $30 one on the 12th and one on the 13th of $30 and you still have at the top that my due date is May 12 and I had already paid it so Im trying to find out why the 12th is still on there
Anonim
To see why I can't use my credit card
I tried to use my credit card in the store, and it did not work. I would like to know, is my credit card good or not
Kelley
New account unable to reach a person
It just brings me to the same recording over and over! I cannot get a person to answer my question regarding my newly approved account.
Anne
Customer Service Phone number NEVER works
I've tried calling them a few times this past week. The customer service number is b.s. I call and get connected to an automatic voice message selling some "I've fallen and can't get up," product. There is no way to end that message or exit to speak to a First Premier Bank customer service rep. I'm wondering if they've decided to ditch that whole "customer service" concept. Overall, unbelievably poor service. Do not use this credit card.
Charlette
Lost card
Austin was very helpful I was real happy with my phone call I will recommend First Premier to all my friends and family
MILES
BAD BUSINESS PRACTICE
i made a payment from my chase business account and the next day the money was taken from my business account its 12 days later still not credited to the credit card. i called customer service the gentleman was nice but you could tell he completely agreed with me that they hold your money
Terry
Did get to talk to accountant
Got cut off and was not able to talk to a accountant about my card and what I can use it for or best way to use it
Nicole
Made payment on time to merchant and it was posted 9 days later incurring fees and dropping my credit score 82 points
I used bill pay which is an option from my credit sesame account to make my first payment to First Premier and it was on November 2, 2022. As I made the payment I saw the balance in my account go down so I knew that it was being processed. Little did I know that they waited over 9 days for the amount to post which was on November 11, 2022. Credit sesame is unwilling to deal with me any further on this so they say that it is the merchant that held up my money so when I call First Premier they are not willing to listen to what has happened and they are blaming my bank for not issuing the funds sooner and they do not want to help me at all. I will dispute this because it is not my fault that the funds didn't reach them until the 11th so my credit score has gone down 82 points and now I owe a late fee. I am completely distraught over this and want an answer as to WHY my money which was taken out the moment I paid the bill and not applied at least within 24 hours to First Progress.