first-advantage Reviews
Professional Services

First Advantage

1.2/5 - based on 20 reviews

First Advantage Overview

First Advantage has a 1.2-star rating, derived from feedback provided by 20 customers. In the Professional Services category, it secures the 57th position out of 763 companies.

Rating

5 stars
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1 stars

Contact Information

Website

Phone
(800) 888-5773

Address
1 Concourse Parkway, Atlanta, Georgia, 30328, United States

Contact First Advantage Customer Service

First Advantage Reviews

1/5

Check background check

I applied for a job with FedEx. They asked for a background check. You guys got the background check and its been a month and I havent heard anything yet and he stopping me from having employment. Please give FedEx the background check so I can be cleared to work.

1/5

I need help

Hello, I am writing to you because I need help.I signed up to become to be a driving instructor with Drive company 2 years ago. They require me to do CRB CHECK with and only First Advantage however they do not accept any other organization for this verification and only First Advantage is where the problem starts. Since two years, i have been trying to do a CRB CHECK, but i am not succeeding as they keep messing up the process. Their online CRB application is only made for people with a British passport. In my opinion, this is discrimination. I have been living and working in England for 15 years.I have a settled status, and I pay my taxes, but I don't fit into their form. It took them a long time to figure out that they had to send me a different paper form where enables me to input my settle status. The first form I sent was lost. They told me they would investigate what happened. I didn't get any explanation for this.I also sent a second form, but the same thing happened with it and no responses were given nor they have answers emails or calls. I have letters from them that they have received my form, but after that, they disappear, no response. They have now sent me a third form.Give me some advice. Please, what should I do? I'm in a vicious circle, and I can't see a way out. The whole course is already paid by me and at the moment the CRB checking is the only thing holding me to finalise the process However it has been 2 years with no CRB and it only Takes up to 3 months for DBS check to be completed. I spoke to Drive, but they say they can't do anything about it and I need to get my DBS in order to move ahead. Help, please.

1/5

My background check

Ive been waiting 2weeks for my background check to come back they have told my boss I've passed it but when I call it's a different story idk where they get there employees but they need to train them not to give 2 different Storys it's should only take one day is what they said and my boss now I'm unavailable to work cause of these people A MAN IS TRYING TO PROVIDE FOR HIS FAMILY BUT CAN'T CAUSE OF THESE PEOPLE DONT CARE

1/5

Background check

Original review Mar 31, 2023
I was told that my background check was done and they dont need anymore information but when I contact my Amazon recruiter they say it wasnt complete. They told me to contact you guys to see if u guys will be able to complete it as soon as possible. Im starting my job April 1st, this Saturday and I really need this job so I really need my background check to be complete so I can continue with my application. Please and thank you.

1/5

Answers!!!!!!!!

Doesnt take this long to do a background check, Ive had many homeland security background checks that took 2 days and they leave no stone unturned, so really you take five to ten days??? Whatever dude.

1/5

Help with locked account

Have tried numerous times to get account to go through get to a portion where it locks you out because it says its an invalid security question

1/5

Refund

I was told I was going to be refunded 40 dollars during my hiring process for first citizens bank. Due to the fact that my name was incorrectly put in the system three times. However, I have no received anything back regarding my refund although I have called about this matter before

1/5

Inquire about a background check

I accidentally declined the consent, I am not sure about the further process , I wnt someone to assist me on priority.

1/5

Having problems with app with Fed Ex

There wasn't a problem. I just clicked on the wrong thing when doing an application, but I fixed it.

1/5

Training?

I was told by my supervisor to contact you guys in regards to training. Please advise what Im suppose to accomplish .

5/5

Login issue

Had to hand my medical certificate to FedEx first now just waiting for the login details for the mybizaccount

1/5

When attempting to reset my password so that

Homedepot could View my profile .As well as Walmart.And Error log out log in kept poping up on my screen I made at least 7 or 8 attemts So I was never able to submit a backround check to Homedepot They use the same company.as Walmart does to do there Backround checks.Im not pissed by the way I just wanted to apply for several jobs close to my house

1/5

Disputes

I have NOT heard from them since I asked about the status of the dispute. They told me to wait 30 days while they investigate. I investigated and called the courts and provided the needed info and still NOTHING from them. Truly over it because they have terrible customer service experience

1/5

Drug Test form for Fed Ex/Lab Corp

I have been waiting at least 3 weeks to get the new hire drug and alcohol testing form for Lab Corp in Las Vegas, Nv. I have completed all forms necessary for Fed Ex/Hernandez Corp. My background check has been completed, my medical certificate they have. What is the hold up? As of yesterday I was told you send the form to the applicant. My email address is: cmilligan0918@***.com Please call me with the proper information. 702.575.4421 CAROLYN l. MILLIGAN

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