Findmypast Overview
Findmypast has a 1.7-star rating, derived from feedback provided by 11 customers. In the Background and People Search category, it secures the 42th position out of 84 companies.
Rating
Contact Information
Website
www.findmypast.com
Phone
(855) 246-8234
There are no contacts for Findmypast yet.
Findmypast Reviews
Anonim
Shady Business
I tried to sign up for a monthly subscription to view some of the 1921 census but somehow got charged for an entire year. I immediately (within 1 minute after I realised that it went through as an annual) sent an email that there was a mistake and somehow I was charged for an annual subscription on an expired credit card no less. I stated in the email that I only wanted the monthly and to charge me accordingly. I then started looking at records thinking I had a monthly subscription. I was then told that because I had started looking at records that there was no way to refund the money and that I am now stuck with an annual subscription that I didn't want. Shady business practices and I will be sure to tell everyone to be very wary of this company. I am appalled that they are in fact holding me to a $350.00 mistake. Terrible company and I will be reporting this to the Competition and Markets Authority CMA Date of experience: July 29, 2023
Anonim
Bill issue got billed for a full year when I only want minimum trial to see what it was
Called no answer and hangs me. Lije o said, I paid minimum payment to get free trial and I was immediately charged for one full year 179.00!!
Anonim
Bill issuedid the lowest price to get free 2 weeks, never started tree and I was charged 179.00 that day
Cannot get ahold of them on only u.s. customer service number, it's a recording then it disconnects.
Sherita
I was charged via my PayPal account $179 for product and/or service that I did not authorize. PayPal was notified and has denied my dispute. would
When I try to Google Find My Past several accounts come up and I've tried to figure out which of the sites I suppose to have an account. This co. searched British and Irish. I am a Black American living on SS Disability
Anonim
Renew subscription
This is the first time that I have had a problem contacting Find My Past customer service in several years. Everytime that I called them in the last two days my call was immediately dropped
Shirley
I have been calling FMP all day and just after the woman answers my call is dropped repeatedly
I have been calling Find My Past customer service all day and every time the woman answers my call is dropped
Shaneiqua
To get money back
Hi I look in my bank account and see that u guys took out money out of my account and I want the money back in .y account from last year to now please and thank you
Anonim
Cancel my subscription from 26 May
I am 81 and have finished researching my family history. My subscription is Monthly, and I am paid up to the 25th of May. My reference No is 206**** Please Cancel My Membership from 26th May 2022 on.
SandieLee
Worst company ever
EI was charged $179.00 for a membership. They have told me it was not my email, not my information. My card was used though. Liam refused to refund my money although they knew it was not me. I had to go through a return from PayPal. It has been 18 days and Liam had NOT responded to PayPal. He could just call them and say it was fraud. He has 2 more weeks to respond. I think he is going to make me wait the entire time. Worthless customer service.
Joan
I have been trying to get in touch with FMP both with email and telephone and just kept on hold and then switch off after a quarter of an hour each time.
I had a subscription with you for 3 months,I upgraded it and was switched to a full subscription. It stated that I had 14 days but when I went to cancel it says that the cancellation was only if I hadnt used the site. I have had several subscription with you over the years and am now 90 and cannot afford it. I am confused and am unable to get in touch with customer services. I sent an email yesterday and already spent 20 mins this morning on the phone,I have now been holding on the phone to you and is registering 29 mins This is not customer service. joankinsella03@***.com ref for payment 678832 Please advise Joan Kinsella