festiva Reviews
Hotels and Resorts

Festiva

1.6/5 - based on 464 reviews

Festiva Overview

Festiva has a 1.6-star rating, derived from feedback provided by 464 customers. In the Hotels and Resorts category, it secures the 14th position out of 883 companies.

Rating

5 stars
4 stars
3 stars
2 stars
1 stars

Contact Information

Website

Phone
(866) 933-7848

Address
One Vance Gap Road, Asheville, North Carolina, 28805, United States

Contact Festiva Customer Service

Festiva Reviews

1/5

I had not had no one respond back to me I have been through this before. I think it is horrible I paid my deed know I can't have them buy it back I bought a ladies timeshare from her because she could

I had this timeshare for a lo gtime since at least my daughter was five or six and know she just turn eighteen.I was told after i paud it off u would purchace it back if i could not afford it or keep my msintanve fees ip but know u kerp sending d bills. Use new my husband is disable .i dont want to get a lawyer i want use to hold up to your promise of what u told use at tge tine of purchace in branson dyring are vaction.

1/5

Inquiry into renting timeshare (week owner Phelps) at Ocean Club unit 112 week 25

I would like to advantage renting the subject unit and week at Ocean Club in Mrytle Beach, SC for this year's reservation under Terry and Barbara Phelps. Unable to use and would like to recoup fees paid. Thanks

1/5

Unsubscribe

you NOT the company I want to do business with or have any affiliation. my regrets that the name itself is offending and I should have backed away before it started. please unsubscribe my name and information from your files, and please do not contact me now and in the future. please confirm understanding my request, and cease further contact. Thanks

1/5

Festiva - Review in Hotels and Resorts category from Munkebo, Fyn

Cannot pay a Bill you have sent and need a way to pay internationally through the bank? Please give me correct information this time???

1/5

Non use

We have had this over 29 years and have been able to use it 1 time for 1 week..awfully expensive vacation!!! Biggest waste of money we have ever been dealta scam company all the way.. told to reserve a year in advance..tried that and that was too far in advanceany less and there is no availabilityhighly disgusted with Festiva.

1/5

To ispeak to customer service

I could not get ahold of anyone. The phones had been turned off for the day do to high volume of calls

2/5

False promises made by Festiva Resorts

We do not recommend Festiva Resorts to anyone. Originally, we had been owners of another timeshare that we had a designated week every year. When it was purchased by Festiva, it was converted to a points system. This is when all our problems began. It is impossible to book partial weeks, much less entire weeks, using our points. Of course, they told us we did not have enough points to do the things we wanted. They force you into required members meetings which were just more high-pressure sales presentations that last hours! All they want is for you to spend more money for upgrades you dont need. You almost feel like a hostage at these meetings that drag on all day long! They promise you gift cards at these meetings, which we have never received. Theyve misrepresented almost every aspect of our timeshare contract and now our children are worried because they will be obligated to take over the ownership. They told us we could go travel anywhere at anytime in the Festiva organization. Absolutely not true! They will say things like You can use your points to purchase products such as computers and iPads or You can save up your points and cash them in for a family trip to Disney World we have learned that these are all lies! They even told us our timeshare was an investment and we could make money. Just plain dishonest!

1/5

12345

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1/5

Expose our experience with Festiva’s practices to alert others

My wife and I were manipulated byFestiva salespeople to upgrade our timeshare with them,over and over,to get to somemagical owner-level,where we would finally have access to services and properties we were promised years before.We were tricked out of thousands of dollars and lied to aboutlowmaintenance fees that have gone from $950 to over$2800!Not to mention more fees to do with everything reserving properties.Selling a long term vacation contract to a70+year old is a scam at best.But they have a great plan just for you!And dont worry,if you invest enough,they offer you a death clause,for another exorbitant fee,about $7000 extra.Weve thrown away so much money paying tobank points,we couldnt use,and lost thousands of points ,STILL ,paying maintenance fees on them!Lack of availability,selling us vacations we would never be able to use and a financial burden that will long outlive us.Our retirement vacation dreams have been a nightmare with Festiva.

1/5

Unethical

they call me 2 to 3 times a day scam 602-610-**** this is the number they call from do not business no recommendations scam alert

2/5

My order not received

08-11-2021 clothes purchase Debit Amount 1039/- luk - sarees order no 6635. But till now not received. is not a any tracking information.

2/5

I ordered saree at 13 October ti ll date not receiving (mo - 702832****)

[ pay_I8nS8rFMVmQyCb ] this is my payment I'd I ordered saree on 13 October 2021 but till date I'm not receiving my products even I'm not receiving any massage or call..if you want to deliver the product so do it fast otherwise I want all my money refunded....

1/5

About my package

Hello mem sir Mene ek saree purchase ki h jiska Abu tak Kuch b nhi pta h Mene pament b online Kia tha koi status nhi shows ho rha abi to na to MERI saree AAI h h plz refund my amount ya saree bheje plz

1/5

Displeased with rentals

Rented a timeshare week in Ocean City, MD. The resort was rundown and dirty. We didn't even stay and contacted Festiva about my displeasure and no reply. Bad service and properties are sub-par at best.

1/5

Information about ca

I didnt write a review and I have no complaints. I called to cancel my reservation and get a refund because of the COVID situation. Kendra was very professional and courteous and took care of it.

2/5

Not getting our money's worth, no availability to book resort stays

We were called by Festiva and offered a 3-night stay at their resort in Branson if we attended a sales presentation, and we thought it was a great deal. We could not have been more wrong! To begin with, we were not even given rooms at the actual resort, instead we were placed at a 2-star hotel down the street. At the presentation, we continually told the representa- tives that we were not interested in making a purchase, yet that did not stop them from continuing to pressure us for another 5 hours with better and better deals until we finally gave in. We were told that their resorts were exclusive for owners and that we were buying a piece of real estate that would be an ongoing investment for us. We soon learned that these are NOT exclusive, booking is impossible, and the rates for the public are much more reasonable! We got completely ripped off by Festiva and they should be shut down!

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