fanduel Reviews
Gambling and Lotto

FanDuel

1.8/5 - based on 2300 reviews

FanDuel Overview

FanDuel has a 1.8-star rating, derived from feedback provided by 2300 customers. In the Gambling and Lotto category, it secures the 3th position out of 222 companies.

Rating

5 stars
4 stars
3 stars
2 stars
1 stars

Contact Information

Website

Phone
(800) 475-2250

Address
300 Park Ave. S., 14th Fl., New York, New York, 10010, United States

Contact FanDuel Customer Service

FanDuel Reviews

1/5

Money

Why they took out 1800 from my money I dont get it I bet 10 I suppose to get it all I thought can get it all

1/5

Understanding

Was wondering how I lose my bet if Crawford won all the rounds and the fight I won this bet at the casino

3/5

Never received my winnings

Twice now o have won money and they did not even give me the chance to explain why I didnt get it before pushing me off to another place. I was owed 900 and only received 100 then. I took it out in small amounts because previous times when I did over 100 it took 48 hours. So in 100 i only received one and never the other 8 came. They didnt even care

1/5

My refund

I withdraw $90 last night around 10:pm and my money still didnt hit my account I called my bank and its No pending transaction thats whats its saying so I what you guys to tell me where is my refund

3/5

A tennis bett you guys didn't pay me

Ami salibayeba was wining the 3er period I was about to win 78 dollars suddenly you guys void the game

5/5

Verificación

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1/5

My account

I made an account when I put my email and password in it tells me that they dont match!!! Ive been on line ALL day with your customer service!!! They said it was fixed and its NOT!!!

1/5

Bad service

Trouble logging in login to many times I Gave up thank you for time the service is terrible login such easy sent a customer and spent a lot money

4/5

Can’t log into my account

Cant log into my account, tells me to try later, everything was working fine , then somehow I was logged out

1/5

No explanation

FanDuel refuses to take any calls from the customers just refusing to be reasonable with their customers and its only because its about money and betting wages so they keep a far distance on purpose so that they can make a clean get away with your money and you cant get in contact to say anything or do anything about it

1/5

Resolved: You'll keep on suspending my account

Updated by user Jul 04, 2023

Company fixed the issue and I have been provided with discount on future orders.

Original review Jul 04, 2023
I just like playing the game and I not doing nothing wrong so I don't understand why my account keep getting suspended so please let me back in my account thank you

5/5

Resolved: I withdraw $500 yesterday And I never receive anything

Updated by user Jun 15, 2023

Company fixed the issue and I have been provided with full refund.


Updated by user Jun 15, 2023
I withdraw $500 hundred dollars yesterday and never received any payment and I am still waiting

Original review Jun 15, 2023
I withdraw $500 hundred dollars yesterday it was like 7:50 when I withdraw it i been waiting and still nothing and my account

3/5

I can't deposit the money into my account

If someone actually looked into my settings for limits they could tell what had happened I did not fill out something right or something any ways I tried to deposit and it says I'm over my limit but it's been past the date that it should have taken place I just wanted someone actually to talk to and go over my settings for limits on my account and realize and tell me what I did wrong so I will not make the same mistakes in the future. {{Redacted}}. 812 589 ****

1/5

Tennis match

Won a bet that was placed and didn't receive winnings when I got the score, a proof! They will say the score was incorrect

1/5

Haven't received my winnings

On November 12, 2022 I won approximately $160.00 and requested $140.00 be withdrawn and deposited into my checking account and left the remaining balance in my account. I received an email back stating FanDuel received my withdrawal request and the funds would be deposited in my account within 48 hours. Later that evening I won about $200.00 andf asked that $170.00 be deposited into my checking account. Again, I received an email back stating the with withdrawal request was received and the funds would be deposited within 48 hours. The following day I received another email stating my FanDuel account had been suspended and my withdrawal requests were cancelled. They stated the funds would be applied back to my FanDuel account or the card I had been using to fungd the account initially.but I have never received the funds. I have thoroughly researched the reasons a casino would withhold your winnings and none of them apply to my situation. I have been corresponding via email for about 6 weeks and they have yet to tell me why they have withheld my winnings. I keep getting the same response again and again basically stating they have received my b email(s) and will get back to me soon. I have also called two different numbers for FanDuel Customer service, one of them rings once and then goes to a busy signal. I called repeatedly and always got the same response. The other number indicated I would receive a call back shortly which never happened. I am very disappointed with the integrity of this company. I'm not sure how long they will avoid actually making contact with me to resolve this matter. I can tell you that I will relentlessly pursue this until someone gives me a valid reason for withholding my winnings. Although, I am 100% confident I have followed all of the casino's rules and regulations.

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