FandangoNOW Overview
FandangoNOW has a 1.7-star rating, derived from feedback provided by 180 customers. In the Entertainment category, it secures the 12th position out of 387 companies.
Rating
Contact Information
Website
www.fandangonow.com
Phone
(855) 646-2580
407 N. Maple Dr., Suite 300, Beverly Hills, California, 90210, United States
FandangoNOW Reviews
Gordan
Ticket confirmation
Ticket information to enter Regal theater did not stay on my phone. I couldn't retrieve my ticket info or on my email also. I called your customer service for help and the gentleman who helped me did a fanatic job. I never experienced such fast proficient service.He retrieved my ticket information and sent a copy to my cell phone. I only wished that I remembered his name. Thanks Fandango. George Philhower
Darlene
Tickets
Original review Jun 20, 2023
I ordered tickets to a show to take my nieces and nephews. I am a older woman who hasnt been to the show since 2020. I should have let someone else order the tickets but thought it shouldn't be that hard. Unfortunately, I did not pay attention to the fact that the website switched me over to fandango instead of leaving me on the MJR website, and I didn't notice the I had ordered for that evening, instead of the next day. I also didn't realize that I should have received an email immediately, but didn't receive one until I inquired about the missing tickets the next day. I immediately called Fandango, and they told me that there was nothing that they could do since the date had already gone by. I told them that I never received an email or the tickets, but they told me that there was nothing they could do, because if they made an exception for me, they would have to do it for everyone. I explained to them that they are a large company and refunding me my $154 would not break the bank, but the guy was adamant and said there was nothing he could do. And that was the end of that. I am out of my money and no tickets either. I will never go back to the show if it has anything to do with fandango!
Brian
People in movie were loudcouldnt hear movir
The outsold in front of us would not STOP TALKING. I went to talkto people that worked there and they said they couldn't do anything
Brianna
Refund for unused tickets
They will not give you a refund no matter what. I've used the chat, called, emailed, and finally after multiple tries I finally spoke with someone. They wouldn't give me a refund because it was after the ticket time.. but I was trying to get the refund before the movie even started so there "policy" is bs
Valerie
Charged twice
I purchased 2 tickets online to see Wakanda Forever: Black Panther yesterday at Albemarle Movies 8 in Elizabeth City, NC. Looking at my bank activity this morning, I saw that I was charged twice at $19.28 for the tickets.
Marcus
Refund
Paid for tickets with my credit card online through Apple Pay and the movie theatre didnt expect it.
Ventoure
I want to select a different movie, from the One Blood two free movie tickets
I gave blood to One Blood and I got two tickets to the movies, but I want to change to a different movie
Lisa
Did not use it
I accidentally purchased a movie ticket on Fandango for a theater in Connecticut on my PayPal credit card but I wanted the ticket for AMC theatres in Danvers Massachusetts..I couldn't use the ticket so I want a refund to my PayPal account Thanks, Lisa
Kelly
No customer service
Customer service does not exist They have a contact us support form that when you submit your problem it does not go through. Called by phone and they said they would E mail me, have not heard a thing. Will never use them again. Do not buy gift cards from them.
Susan
I put in my credit card but can't find buy tickets
Will I need to start again OR can you tell me how to get back to my credit card screen? I put in all info: Susan Walker 2 senior tickets 6:40 Credit card info
Anonim
Exchange tickets
No one called me back before the start of the movie so I lost the tickets and my money. I will not use your site again
Carol
Gift card code does not work
can't get anyone at either amazon or fandango to resolve the issue. It was a christmas gift and i'm missing my movie! :(
Melissa
Cant buy tickets online for movie with gift card
Wrong number to customer service on top of that I have 2 gift cards an trying to purchase movie tickets in theater but not letting me call me asap 616448****...............
Patrick
Movies not loading
Paid $15 for a movie that continuously buffers and doesnt load. Please refund ! No solutions to be found
Craig
Loss of about 100 movies I purchased from fandangonow
Original review Sep 11, 2021
I had purchased a total of 216 movies from Fandangonow and when they made the switch to VUDU I now show 114 movies in my library. WHY? Where are they? Had I known one day I would lose half of my movies at no fault of my own I would not have purchased any movies from them. I wont buy anything from VUDU now.
Christi
No customer support at all
The vudu move is a disaster, but good news, no one at fandangonow or vudu cares. No one is manning any customer support there anywhere. It is amazingly awesome how bad it is.