FamilyTreeNow Overview
FamilyTreeNow has a 1.6-star rating, derived from feedback provided by 83 customers. In the Background and People Search category, it secures the 27th position out of 84 companies.
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FamilyTreeNow Reviews
Jean
Can not opt out
I keep getting access denied. Unable to opt out. Please help! Need more information! They are not reliable and have poor ratings.
THeresa
Letter
Hi my name is Theresa Moore I look trying to find my family on my mother side and father family's I don't know how is my mother side family or my dad side family
Daniel
Re: Opt Out
Re: 2nd opt out request. Dear Sir/Madam, My name is Daniel Nmemah, I prepared this request to remove personally identifiable information about me. To prevent identity theft, stalker issue and physical harm, I ask you to remove: 1)The following webpage from your website 2)The following personally identifiable information about me from your websites databaseFirst nameMiddle nameLast nameAliases and AKAsAgeDate of BirthPhone number Thank you for respecting my privacy and honoring my choices regarding my personally identifiable information. I would appreciate confirmation letter from you regarding this request. Sincerely Daniel Nmemah 9/30/20
Geri-Lynn
Complaint
Manager is Rude - no respect for paying customers or her staff
Anonim
REMOVAL OF MY INFO
PLEASE REMOVE MY NAME ON YOUR UNDER DANIELLE MURPHY
Joe
Advice for anyone who's pissed at this site
Hi everyone. Hopefully what I write here will save you some time and aggravation. I tried manually removing my private information from this stupid familytreenow site, and it would not let me because it could not "locate" the information that it was showing about me. Ridiculous. So I emailed them and politely requested they remove my information. I received no response. So I emailed them again, with the same request. No response. Then a third time I emailed them. No response. I gave up for a while. Then suddenly I had an idea; why not file a complaint with the Better Business Bureau (which gives them a richly-deserved rating of "F"!). Lo and behold, the BBB intervened and resolved this problem within 48 hours. So I would encourage all of you: don't fret, and don't waste your time contacting familytreenow. Just go directly to the BBB (https://www.bbb.org/consumer-complaints/file-a-complaint/get-started) and file a complaint. It works!I
Anonim
Somehow I got kicked off the site in the middle of building an extensive family tree
I must have hit the wrong button because the site kicked me off and would not let me re-enter.
Anonim
It's impossible to remove info
The opt out form is a continuous loop that goes nowhere. It does have another form that I did not fill out because I didn't want to give them even more information. This website should be shut down.
Anonim
Terrible
Contact numbers are no good. I want to delete my account but can not find a way to do it.
Anonim
Invasion of privacy
Opt out of family tree is almost impossible. Tried to do it, just went round and round in circles. forced me to trace, retrace, trace again, my information but never got me to the opt out page. They make is so difficult so you will give up. This thing should be outlawed.The right to privacy refers to the concept that one's personal information is protected from public scrutiny. U.S. Justice Louis Brandeis called it the right to be left alone. This site is not legal as claimed, it is strictly an outright and obvious violation of American principals. However, we have not a single representative who will stand up for the American people.
Albert
Need to install latest version of Family Tree on New Computer
I have been trying to contact someone to get latest version of Family Tree program installed on my new computer. My old computer has Family Tree Maker 2012. Need to transfer data to my new computer before I loose everything. Please contact me. I have no idea how to contact you. Albert R. Mireles Cell: 832-651-**** Email: amireles002@***.net Usually work Mon-Fri 5:30 am to 7:00 pm How can we get in touch. You can call me any time of day. Even when I'm working. Thanks, Albert
Anonim
Remove my info all of it. Bcuz it was not my permit for this.
I’m not allow them to put my name info all those personal address to etc and I looked at it. They are wrong info there. Where can I get their phone number to alive this. I need my name and all info need to remove this right now. This company is not good pfft. Bye
Anonim
JUST ANOTHER NO MORALS COMPANY
These people aren't interested in helping you find your ancestry. They're only interested in retrieving information and Blasting it on the internet to show everybody. It's just another company that has no morals in this United States of America that we live in now. Don't use this site if you don't want all your information out on the internet of your entire family.
Anonim
False information
This should be illegal and punished