Ezviz Overview
Ezviz has a 1.8-star rating, derived from feedback provided by 64 customers. In the Security and Protection Services category, it secures the 41th position out of 206 companies.
Rating
Contact Information
Website
www.ezvizlife.com
Phone
(855) 693-9849
908 Canada Ct., City Of Industry, California, 91748, United States
Ezviz Reviews
Cin
Probleme avec ma camera
Aucune réponse, le numéro ne fonctionne pas , impossible d'avoir quelqu'un en ligne t j'ai essayé deux numéros différents...
Anonim
Worst company ever!
DO NOT BUY FROM THEM! They refuse to unlink cameras if linked to a previous account even if you provide proof of purchase etc! Stay away from them if you loose access to your account you can trash your camera!
Charon
My camera has been off line for a week and I need it on!!!
I cant talk to someone live. My camera been off line for a week and I have two teenagers that come home by their selves and I need to keep an eye on my house. I also work late. The camera has been amazing till now. Please help
Elta
Worst Customer Service EVER !!!!
Not only will Customer Support not be able to assist, but they made my issue worse. I called due to a beeping sound...they had me do all sorts of troubleshooting and they made the issue worse by having me disconnect a cable that now does not recognize my HDD. They escalated to a second tier just to be told they can't help me. I have been calling to speak to a supervisor but they keep hanging up on me. THE WORST SERVICE EVER!!!
Jaspreet
Ezviz app not working
I cant get onto my CCTV through my email or phone I dont know my passwords to recover it Ive spent over £200 n cant work them
Anonim
Camera
Contact me via WhatsApp 186*-******* or Facebook cheques bcp martin please i just wrote a long paragraph took pic and the page refreshed
Chuck
This company is going down. What customer support??
WARNING!! It is impossible to reach this company with any concern, even to reset a password on a camera DVR. The customer service number does not work. 855-693-**** is a dead end. They have camera passwords so locked down and hard to change that it takes an act of the US Congress to get in touch with someone (in Canada) who can assist. It appears they are trying to exit the US market. They might as well...their stuff sucks! I would NEVER buy anything else from EZVIZ because simply...their *** doesn't work!
Ajay
Camera not working
Camera not connect .so please help on this due any support. Team not help me and we olready provide my alnet no . My no 836825****
Anonim
Unreliable camera
Sept up and working fine for a day, then stopped, camera offline , you have to reset . Camera installed on roof removed to be able to reset. Re installed reformatted SD card worked for a day without problem , in the morning offline bias to switch to cloud and asked to install SD All over again. Too bad because its a nice camera but too much BS . Im going to return it Their only interest is forcing you to switch to cloud. That total ***
Benita
Need help with reconnecting doorbell to my phone and inside chime
I can't get through through the number that is sent to me to get in contact with customer service or a tech so that I can reconnect my doorbell camera to my phone and to my time inside my house.
Vladimir
Fail to play video (241209)
Hallo, I have problem watching video on my two EZVIZ cameras. They are on different locations and both of them have same massage on APP screen. Fail to play video.(241209) Can you please help me to solve this problem. Best Regards Vladimir
Lydell
My cameras are off line
I can never get help with a problem they dont make communication with the company easy via the app on your device . You have to hunt for customer service and at this time I still havent got help getting my cameras online running again . Poor customer service from this company .
Kenny
Months and billing issues not resolved
We are still paying subscription for a returned device This device was removed from our app for testing purpose so we can't do anything from our side. The new devices are on a family payment plan. We are still paying the old device subscription and no one cares to get it sorted after months of complaining.
Umesh
Resolved: For camera service
Updated by user Dec 28, 2022
Company fixed the issue and I have been provided with product or service ordered.
Original review Dec 28, 2022
sir Camera service sir help me camera Sir in my camera automatically! Moving has stopped and the sensors have been triggered.
Alma
This company is no GOOD
It didn't do anything for me, I have call all day and it seems that the phone is off the HOOK. I am so disappoined with this company it sucks