Exact Data Overview
Exact Data has a 1.2-star rating, derived from feedback provided by 33 customers. In the PR and Marketing category, it secures the 27th position out of 266 companies.
Rating
Contact Information
Website
www.exactdata.com
Phone
(877) 440-3282
1440 W. Taylor Street, #402, Chicago, Illinois, 60607, United States
Exact Data Reviews
julie
ZERO starts. SCAMMERS and THIEVES!
ExactData has no product integrity. Lists are NOT what the sales people tell you they are. They're outdated and the lists are stacked with multiple contacts that are not in the target. Pass the word along. It won't be long until they're out of business. I reported them to the National Direct Marketers Association as "STAY AWAY."
Adam
Horrible Company
AVOID THEM. Horrible company. I wish I could give negative stars. Scammed me and blocked my refund. This company gave me 10,000 phone numbers and addresses for potential foreclosure clients. I sent out 500 letters. I got 25% return to sender and at least 25% of the people called me cursing me out and threatening my very successful and honorable business. I had to apologize too many times. Not one person was in foreclosure. The list was fake after many promises from this fake company.
Gregory
Paid for them to send 44,000 emails to a B2B list - Horrible experience
I suggest you Stay Far-Far Away from this company! I paid them over $5000 to send 44,000 emails to a list of companies they provided. The result: Over 99% of the clicks to our web site were from just a small handful of IP addresses - which is not normal! Plus almost all traffic to our site immediately bounced. These replies were totally NOT normal responses that we would expect to see. I provided Michael and others at Exact Data with log files showing details of the suspect traffic and common IP address, which they said did not prove anything. We tried to get a refund and was ignored. Promises are all you'll get with this company!
Anonim
Awful
Their list is outdated. Has emails that have been canceled years ago and DOES NOT have emails that have been in use for years.
Donald
STAY AWAY!
This company sold a mailing list to us for over $700.00 which wound up in a basement of the company we tried to do business with because none of the employees on the mailing list existed. When we called Exact Data to discuss a refund we were double-talked and told we were issued a refund case number which also did not exist when we checked on it twice with other company departments. Both of the men we talked to were senior level executives. We have since discovered that the company also has many complaints from former employees. We intend to contact their local consumer protection agency and state attorney generals office.
Luke
Stay Away from Exact Data
Promised the Moon and delivered Junk Data. Example: From a purchased list of 5000 contacts that they say they obtained in the last 30 days, the 1 lead we got said 7 to 8 years ago. Contacted to complain: salesman left the company, deflected my complaint with no offer to compensate. Anyone up for a Mass Action Lawsuit?
Anonim
Don't do it
Zero stars. Total scam. The worst list I have ever worked! The price was cheap and now I know why- the data was so bad, I spent days trying to make contact with a any person on the list! When I was lucky enough to get a live person, they never heard of the name on the list or many times was not the right company at all. Do not deal with this company. They will make you look bad to your prospects and boss. #exactdatasucks
Tom
Stay Away
Purchased 1000 leads as a trial, 20% were bad! When I asked to replace the 200 bad ones was told I would have to purchase the $500.00 plan and they would add 200 to it! So I have purchase more to get what I paid for the first time! No way.
Anonim
Worst customer service and garbage data
I can't believe they call themselves exact data. They gave us absolutely garbage data. And forget about getting any refund or even a response from them. Once the charge is on the credit card, you are screwed.
Victor
Still owes my company money after 6 months
Updated by user Nov 25, 2019
Still no word from Exact Data. This is exactly what is expected for a bad company. Never use them!
Updated by user Oct 18, 2019
Talked with Exact Data multiple times, they would look for an exception but nothing ever happened.
Original review Oct 17, 2019
We purchased a list from Exact Data and well over 1/4 of the list was garbage. They agreed. Then because the company switched bank accounts, they said they would only refund the money to the original bank. We requested them to send a check. They refused. So my suggestion to any business looking at purchasing a list from Exact Data: Don't unless you don't care the accuracy of your list. They promise great results and we got 0.001% responses.... keep that in mind when you buy from them.
Can
Wrong list, terrible service
They didn’t give me the leads that I requested. I disputed the charge with the bank and they were fighting it. I will be contacting my lawyer about this firm. Do not use them, absolute rip off. I spent $600 for around 6000 leads. If you are thinking about going with this company. Please take all of the negative 1 stars advice and do not do business with this company. The salesmen will completely lie to you and tell you that they will give you those exact leads that you desire. It’s a complete lie. You will not receive the correct leads, and if you do. Rarely any of them will be worth contacting.
Ray
What a waist
Bought 5000 leads.The leads are home phones that nobody answers on a regular basis.Having a chance to actually speak to someone is nearly nill. After paying for these so called good leads, your chance for value or refund nonexistence. Big regrets for good results? Go ahead waist you money.
Anonim
THey will never stop calling you
Stay away. you can ask them to put you on their do not call list and they will simply tell you that they do not have a do not call list. their prices are way more than their competitors - negotiate them down. they typically have a woman do the initial call then she'll put on the phone a dude that's a meat head who proceeds to tell you what you want regardless of what you've asked for.
Steven
Avoid like the plague
A classic bait and switch company of the worst kind. Promised me a list of 3,000 for our email campaign. Sample list they sent me of 5 customers was gold. The actual list received of 3,000 had less than 350 actual clients that fit the target audience we agreed upon. Over 60% of those emails bounced. They sent me a second list that was even farther away from the target list we needed. They are not interested in working this out. No useable list...no refund.. Buyer beware...
Anonim
Won't ever use them again
I requested contacts with direct dial info in a defined zip code with an employee count between 50-150 employees. I received next to no direct dials and over half the contacts were from Fortune 500 companies. Buyer beware and don't getted fooled like I was.