Eventbrite Overview
Eventbrite has a 1.5-star rating, derived from feedback provided by 818 customers. In the Tickets category, it secures the 8th position out of 150 companies.
Rating
Contact Information
Website
www.eventbrite.com
Phone
(888) 201-2414
535 Mission Street, 8th Floor, San Francisco, California, 94105, United States
Eventbrite Reviews
Casy
Change dates and refund
It's no longer necessary to talk about. For the record I accidently purchased tickets for the wrong date and thought it was going to be hard to get my monet back. It was the total opposite and I truly appreciate it.
Richard
Tickets purchased
Worst ticket site I've ever used. I can not understand how venue's would choose this joke of a company.
Cassandra
Never got my email confirmation or tickets
I ordered tickets last night or at midnight and have my receipt and I did not get any tickets or email about my tickets I have my receipt from Apple Pay and my account. I have searched on everything and its still no tickets they were not sent to anything I have connected to my phone. All my tickets from anywhere else goes to my wallet and these did not I even downloaded Event bright.com to my Apple store
Carey
Refund request
Updated by user Jul 18, 2023
I requested a refund from VQT and they refused stating:"At VQT we have a strict no-refund policy for event tickets unless the event itself is canceled..."There were 7 participants up until 1or 2 hours prior to the event. A final number of 10 people were on the Google...
Original review Jul 18, 2023
Hi Eventbrite Team, Prior to the VQT event I carefully read the terms and the organizers stated that the event would be cancelled if attendance was low and patrons would be refunded. The number was 20 and the list made it to 11 - excluding me who they left as a participant name on the google form where you make your speed dating selections, into the next day. Unusual given that I informed them that I wouldn't be attending before the event started. I just began using Eventbrite somewhat often and even recommended it to people. However, if organizations are allowed to lie, be deceptive, and treat people disrespectfully with your company's consent, then there is a problem. Please reconsider your position so that perhaps I can reconsider leaving Eventbrite as a patron. Ultimately, you're a great way to search for and book events. Thank you for your time and please no standard responses. Sincerely, Carey
Jasmine
Issue with ticket
Updated by user Jul 17, 2023
Contacted Eventbrite several times they denied they have any wrongdoing in the matter. The organizer like I said Bemore Entertainment refuse my refund and said I was rude. So far no one will take any responsibility and will not give me a refund.
Original review Jul 17, 2023
Well the organizer of spaced out music festival and arts alamosa Colorado the event posted a faulty and false advertised event. Eventbrite says NOT liable for any refund. So basically you can post a faulty event and get money for it. The organizer Bemore Entertainment has nothing to say but I'm rude and blocked me. Mind you this event was supposed to have thousands of people. What a laugh. Eventbrite is a joke. If at all possible I went by any tickets from them whatsoever.
Rhonda
Help on tickets lost
They didn't use a verified seller and we were scammed for tickets. They emailed us that we didn't have tickets and told us to contact PayPal than nothing. There is no way to speak to a person and we tried everything. No customer service at all literally.
Woodroe
Tickets already purchased were cancelled
Event was not cancelled but my tickets were Havent been able to get an answer from any one please help me
Kaitlyn
Tickets never came through
I ordered the tickets and it took the money out of my account. Never got a confirmation email nor did i get the tickets in the app itself. I made sure the email was correct as well as the app told me I should make sure and I still got nothing
Keith
Can't use tickets
We are trying to get into our concert and they are telling us Our tickets are not legitimate that we bought through Eventbrite and they will not let us in. The concert is sold out, so we came here for nothing and got scammed through Eventbrite.
Adrian
Tickets sold issue
Tickets sold on June, 2033 using Eventbrite do not match what was sold by each boxer. Need help. Now
Turkessa
How am I refunded for a canceled event
Came Concrete Cowboy in Fort Worth were the event was being held 06/18 and it was canceled. I was not sent an email of the cancelation. I would like a full refund, due to this cancelation.
Bridie
I wanted to post a free event in Nyack on June 10th but can't find an email to send it to
I have been trying for 3 days to submit a review for some reason I am unable to get the correct email to send to and I have tried everything can you help me?
Nada
Requesting a refund
I put in for a refund 3 weeks ago for the lovely show never received it then the show gets postponed 2 weeks after on May 19 and still no refund of my $100
Jay
Tickets
I paid $27.00 for my tickets I never received the barcode to my email I lost money I need my money back
Wendy
Cannot talk to customer service so am very pissed!- would have not recommend Eventbrite to anyone and I will notify the newspapers!
Cannot get any help for a refund on a cancelled show! The whole issue is very disappointing!!! It has been very difficult to contact anyone at Eventbrite so will probably never use the company again! It should not be this difficult to get a refund!
Geraldine
Getting back about evenbrite
Updated by user Apr 10, 2022
My story has been ignored. Eventbrite has not gotten back to me to get this solved.
I need to be asking questions and to get my events out their and making money. But it sounds llike you do not want to answer me back.
I need my questions answered ASAP !!!! No reason to ignore me when I have a business myself to get out there and make money!
Original review Apr 08, 2022
Hello, this is Geraldine, getting back to you. I have not heard from Eventbrite at all. I have not gotten a call back yet. The problem is they are not answering their phones! I have not tried calling because I have been sick and laid up. I will try getting back to them somehow. Eventbrite has no right to be this way and to treat me like this. They need to start communicating with me but they are doing it. I have seen other people's reviews on another part of their website. I will keep trying to get a hold of them. I do not know what their problem is and I am not appreciating their behavior.