Etihad Airways Overview
Etihad Airways has a 1.7-star rating, derived from feedback provided by 720 customers. In the Airlines and Air Transport category, it secures the 19th position out of 232 companies.
Rating
Contact Information
Website
www.etihad.com
Phone
(866) 948-1081
New Airport Road, Khalifa City A, Abu Dhabi, Abu Dhabi, 35566, United Arab Emirates
Etihad Airways Reviews
Letoya
Multiple issues on business class
Wrote a complain to customer relations and was told 21 to resolve a issue which itself is way too long for a professional company but ofcourse didnt receive an email from them but when I wrote on Twitter thats when they told me about the time limit. Waited 21 days no replies again I went in Twitter where I was told it will take few more days waited few more days to be told that we will urgently ask CS team to get back which never happened messaged again on Twitter to no reply. Such an unprofessional company and doesnt get back to the complaints at all. Emirates is sooooo good in getting back right away taking an action and resolving an issue and compensating fairly. I highly recommend traveling emirates Atleast we know if there is an issue it will be taken care of and mind you they take amazing care of economy customers so I can only imagine how well they will treat their business class passengers.
Anonim
Business class flights
We travelled Etihad Business class return from Singapore to Abu Dhabi and then to Rome and return from Rome to Abu Dhabi then to Melbourne. I written two emails of complaint to Etihad without response why? Please contact me mquin@***.com. We paid a large sum of money for su-standard flights no food no service nothing. Yours faithfully Michelle Quin mquin@***.com
Michelle
We paid Business class no service and no GF and dairy free food choice even though we let them no prior when we booked flights
We flew five different times each time seats and flights slightly difference no assistance once I asked how to put down bed flight attendant dismissive. There is so much information about these flights I couldnt write here but the food for allergies non existent even though booked prior, no service with anything the flight staff didnt do the usual landing procedures nothing it was pathetic.
Shajujohn
Ticket refund full amount ..
On Thursday 20th July 2023, my daughter Elaine Elissa Shaju and I Shaju John Thumbathaje came to Bangalore international airport for boarding to Dublin via Abudhabi and London. My ticket reference number is 607935****874 (Shaju John Thumbathaje) and my daughters (Elaine Elissa Shaju) ticket reference number is 607935****875. Two and half hour prior to the departure, we reached to Etihad airlines counter and submitted our passport and ticket copies to them for getting boarding pass. They denied boarding pass to my daughter saying that, she dont have IRL card so in London she might not get transit. According to Irish immigration rule children below 16 will not get IRL card but children do get PPS number and I showed my daughters PPS number to them. My daughter is only four years old so according to Irish immigration rule she is not eligible to get IRL card. But in her passport its clearly mentioned that she has valid visa based on her parents residence. After requesting multiple times, they emailed someone and told me the same reason again that my daughter will not get transit in London. After multiple tries to Etihad customer service, I could manage to talk with customer service agent and they assured me that, they will call back and rearrange the ticket but they did not call and rearrange the ticket as well. After a long wait, again I called to customer service at that time they said on 21st and 22nd they cant rearrange the tickets as flights are full. I got the same information from two different customer executives their names are Nithesh and Chandana. I cant express the emotional trauma my daughter and I went through .Due to this travel delay I am really worried about my job security. Clear information is not passed while issuing the ticket, why Etihad airways allowed me to issue the ticket for travel. Such information to be conveyed clearly to each and every customer. If you are blaming on ticket issuing agency why Etihad airlines is giving issuing authority to the agencies. Time is very important in everyones life. Reimburse the whole ticket amount at the earliest or else I may proceed it with the consumer court then all the compensation I may request through the court. Such incident should not happen to any one of the passengers in further.
Muhammad
Refund
I was buying tickets and unfortunately it was Internet issue have paid two time one time with credit card and second time transfer money in account. It was happend more than three months but I am still waiting for my amount. Every time getting answer in Chat or on call try to call after three days.we forward email to apartment.that,s all it's really shameful service and stupid apartment. Who they're working hopefully they also can lose more coustmer same like me.its really poor service.i. Need my money.
PAVAN
Business class upgrade denied and baggage lost.
My PNR number is WYKN38 , 19th July 2023, MCO-JKF-AUH-BOM My flight from MCO to JKF operated by Jet blue got delayed by more than 2 hours due to which the connecting flight from JKF to BOM had already taken off. I had checked in two bags at MCO right up to BOM and they had given me the following 2 baggage tag nos. 027945**** and 027945****. It took me almost 4 hours to get the tickets reissued by JETBLUE help desk at JFK for the next available flight by Etihad from JFK-AUH-BOM. Upon Checking with them about the baggage they said it has gone to Etihad counter at the other terminal 4. I also insisted that for the missed flight JFK-AUH I was holding business class boarding pass so I should be given business class boarding for the reissued ticket . But they said cannot be done. Then I proceeded to Etihad Counter at the other terminal with the revised itinary. I told them about the bags and Business class again. They said bags would be loaded and no to business class as Jet Blue has not done so and the system is locked. Imagine my condition. Left from home at 7 for 940 flight from MCO and now at 1900 hours this is the situation after 12 hours of no food etc. Any ways could not do much with such an incompetent staff of Etihad at JFK. Mr. Muhammad was the senior I guess and there was this lady at the check in counter who also said she too was frustrated as she's been at the airport since 7 in the morning. Finally boarded the flight in economy class and landed at Mumbai airport at 240 am. A delay of almost 9 hours from the original landing time. After losing nearly a day with time difference, I was hoping now to exit the airport with peace. But that was not the case. I Had to wait for my 2 bags which apparently did not come. Filed a complaint at baggage counter. They asked me what amount should be put but they said the maximum amount is only 50,000 INR which was then reduced by the customs staff at the airport to 45,000 INR. They did not give me a copy nor the reference no. However I took a photo of the same. They gave me a blank form with some telephone nos to contact. I had personal belongings of my 2.5 months trip to US my medicines BP machine Diabetes Machine a lot of gifts for family and friends. A lot of new clothes and jackets and shoes etc... the combined value of this is much more than 45000 INR. Most importantly I had some great memoirs from my son on occassion of fathers day which are priceless! I have been incessantly calling the said no. 022-6685**** which seems to manned by some real amateurs, who tell me casually to wait as they have written a mail to JFK and waiting for their response. I really have no answer for both my issues. Don't know whether I would get my baggage or compensation for business class payment done by me plus compensation for inconvenience caused to me. How would a consumer look at ever booking with Etihad airlines again? The entire staff is clue less. Its been over 18 hours and I have to purchase my medicines and being a BP and diabetic patient this has caused my stress levels to escalate. Who will answer my query satisfactorily or would I have to report this matter on Twitter before more harassed flyers also join this bandwagon??? Despite calling the Etihad no 180******** and explaining both the situations I could not get a resolution. Asked for the telephone no. of airport manager at the Mumbai airport and after holding the lone for over 20 minutes it was still not provided to me. Is this what a top airline trains its staff for? Truly speaking THIS IS AN EXTREMELY PISSED CONSUMER. Send mails to bagBOM@***.ae and guest@***.com and waiting for their response. Really a great way of handling situation... Regards Pavan Kapoor 981914****
Muhammad
Refund issue
TY2YLR Dear madam and sir I had paid two time payment.one time with credit card and second time direct I had transferred amount in your account.in credit card I already get back after cancelled my booking. But about directly transfer in your still I was not getting back my amount it's more than 4months ago. It's really schamful service if I am trying to call your agent in Germany he always telling me new story and don't want to hear me more.please try to check my case and please transfer back my amount.many thank.
Anonim
Worst customer service
Assured inbound ticket would be cancelled, wasnt done. Asked to launch an investigation. After 2 months No investigation launched because the agent did not mention all details. Today I used the live chat support to get my confirmed ticket and received it. The supervisor now tells me the ticket is not confirmed, I should have not used the live chat support. He also says after 2 months this is the first time he is talking to me or hearing about this when ticket was opened 2 months ago - indicating none of the team are supposed to be trusted and always speak to supervisor directly.
Anonim
Same day cancelation and refund
Booked a ticket on June 6th and somehow resulted in a duplicate booking. I called Etihad customer care on June 6th and was told that it shouldnt be a problem and they would send it to the concerned department for cancelation and a full refund (as it was within 24 hours of booking). I was advised to call back after 48 hours and check on the status. To my surprise, when I called back after 48 hours, I was told by a different agent that the email needs to be sent for cancelation and it will take 45 days for a refund to get processed. I have been calling every 48 hours since as advised by customer care agents and have always received a different response, each one saying that the previous request was handled by a different call center and that they will send an email to the concerned department for a cancelation. Requesting to speak to a supervisor has also been a painful experience as they are never available to speak. Finally on my 8th attempt to get answers from customer care, I was informed that the case was not handled correctly by the first agent where he should have initiated a cancelation on the same day. Instead, the case was forwarded from one department to another and was then in fraud investigation. The case has been investigated as of last week but the funds haven't been released. Now it seems ad though it will take 45 days for the funds to come back to my account.
lynn
Behaviour of cabin crew
Dear Sir / Madam, I am writing to you to raise an issue about: Airlines The issue that I have experienced was: On travel to Bangkok from LHR via Anu Dhabi my son was relentlessly interfered with. I was asked to move to accommodate other passengers on the second leg, although I had specifically requested and paid for an extra seat. I am 156cm tall and a condescending air stewardess thought offering me extra legroom would be seen as a benefit. Had anyone bothered to check the booking or our family membership in their loyalty programme, it would have been obvious I wanted to sit with my son. He has multiple and complex mental health needs and was placed in a window seat, near the toilets and with his mother to ease the discomfort of long term travel. An air hostess attempted on three occasions to wake him, to the point I had to stay awake throughout the journey and physically stop her. She looked horrified and couldn't identify the hypocrisy of her own actions. Not all disabilities are visible, but surely an airline of this size trains their crew and checks their manifests. It occurred on: 10/06/2023 This meant that I was exhausted and although I asked that no one spoke of the issue when my son awoke, numerous cabin crew approached me to apologise. Just making it all the worse and embarrassing for someone who already feels different. I felt dirty and ashamed. I have contacted Etihad to gain assurance that the same issue will not occur on the home journey. Their useless chat system has just responded with, it takes 14 days to answer queries. No use whatsoever. While we have bid and been given an extra seat between Bangkok and Abu Dhabi, there is no such option available on our second leg. I can not afford to upgrade to Business Class and fear a repetition of the horror that occurred on our outward journey. I look forward to your prompt response on this matter. As recommended by Trading Standards, I would like to keep a complete record of my case, so please reply to this email address. Yours faithfully, Lynn Wiltshire Booking reference and/or flight number PQXRBL Etihad Airways, 200 Hammersmith Road London W6 7DL
Charmain
Delayed Etihad flight result in missing next Bangkok airline flight
We booked a connecting flight from Johannesburg to Abu Dabi, Abu Dabi to Bangkok. The airoplane was delayed with 3 hours in Abu Dabi. The result was buying new tickets from Bangkok to Koh Samui, because of the delay we missed our flight. Can you compensate us?
darin
Complaint
Original review Jun 05, 2023
Dear Sir/Madam, I am writing this letter to express my deep disappointment and frustration with the recent experience I had with your airline. The purpose of this correspondence is to bring to your attention the issues I encountered during my journey and seek a resolution for the inconvenience caused. On May 31st, I traveled from Munich to Abu Dhabi on flight number EY 06 Unfortunately, upon arrival at [Destination Airport], I discovered that my checked baggage was significantly delayed in its delivery. This incident, along with a series of other unsatisfactory experiences, has left me extremely dissatisfied. I would like to outline the key points that exemplify the negative experience I had with your airline: 1. Delayed Baggage Delivery: The delay in delivering my baggage has caused immense inconvenience and frustration. Despite providing all necessary information at the time of reporting the delay, I have not received any clear updates regarding the whereabouts or expected delivery time of my baggage. This lack of communication has added to the stress and uncertainty surrounding the situation. 2. Lack of Customer Service: Throughout this entire ordeal, the level of customer service I received was far below acceptable standards. The representatives I interacted with were dismissive, unhelpful, and displayed a lack of empathy towards my concerns. Their unprofessional behavior and failure to provide adequate assistance further exacerbated the already distressing situation. 3. Financial Loss and Disruption: The delayed baggage has resulted in financial losses and disrupted my travel plans. I had important items in my checked baggage, including [specific items], which I required immediately upon arrival. The absence of these items has caused significant inconvenience and has forced me to make additional purchases to compensate for their absence. Considering the above grievances, I request the following actions to address the situation: 1. Improved Communication: I urge your airline to establish clear and effective communication channels to keep passengers informed about the status of their baggage during delays. Timely updates and proactive communication would greatly alleviate stress and uncertainty during such situations. 2. Enhanced Customer Service: I expect your airline to address the issues I encountered and take measures to improve the level of customer service provided. This includes training your representatives to handle customer complaints with professionalism, empathy, and efficiency. 3. Adequate Compensation: I request fair compensation that accounts for the inconvenience, financial losses, and disruption caused by the delayed baggage. This should include reimbursement for the essential items I had to purchase and any additional expenses incurred as a result of the delay. I trust that you will handle this matter with the utmost seriousness it deserves and take the necessary steps to rectify the situation. I look forward to a prompt response and a satisfactory resolution to my concerns. Yours sincerely,
Yannick
Plane delayed .....missed connection
Updated by user May 07, 2023
So far I got no answer after many attempts to contact the company (recommanded letters returned ( address is not available)phone calls.....
Original review May 07, 2023
On October 16th 2022 te flight EY 0057 Abu Dhabi/Brussels was delayed and landed in Brussels at 9.50 am. The connecting flight from Brussels to Lyon left at 9.30 ( EY 7232).Therefore my fiends Mr NURCAHYONO and FRAYSSE missed it. Mr NURCAHYONO had to buy two new tickets (710.70 euros) According to articles 19 and 22 of Montreal Convention concerning lates and due responsabilities you must refund the money spent in addition to the original tickets. Booking; BRAVOFLY :211430**** ANMRFB
Rita
Ticket refund, Seat booking and damage baggage claim
Dear Sirs My case number is 221203****032 and 221220****894 and 221220****219.. My Baggage claim Number is 385824 My Confirmation number is MUFVUW. It covers 4 tickets, but this query is ONLY for: Jitendra Trivedi Ticket no # 607783****568 Rita Trivedi Ticket no 607783****566 I am writing you this to get help. Knowing my husband's medical condition of being in wheelchair, who is diabetic, - Need food and water to keep going. "Diabetic person is at greater risk when fasting compared to people with type 2 diabetes, because they are on insulin. The amount of insulin they take when fasting needs to be adjusted. If they don't cut back enough, they risk hypoglycemia, but if it is cut back too much, they can develop hyperglycemia. We were really treated ERRONEOUSLY and INACCURATELY by Etihad. I have sent feedback on Dec 3rd 2022 and Dec 20th,2022 and I have done several phone calls to Etihad Customer service in USA and also while we were in India. No one had any answer for me. and Sirs, If I do not get replies for my complains and Baggage claims, I might seek Professional help to get thru you. My case and complain is as under I am asking for refund of tickets not used from JFK-AUH-BOM on 11/10/22 for Jitendra Trivedi Ticket no # 607783****568 and Rita Trivedi Ticket no 607783****566. We chose Etihad, though expensive compare to other airline, because of its service, its name.. we even paid $130 or so for each ticket to get extra leg room for Premium economy seats for all 4 of us. I am asking for refund of that money too as we did not use those seats and tickets. Sirs, Please understand this: tickets were booked from Travel Agents but I am not going to ask them to refund, reason being that 1. ETIHAD KICKED US OUT IN THE MIDDLE OF NIGHT WITH NOWHERE TO GO, WITH HANDICAPP HUSBAND IN WHEEL CHAIR AND 4 BIG SUITCASES, 2 HAND BAGS, 1 BACK PACK, AND WALKER. 2. WHERE ETIHAD STAFF DEPLANE US, WHO COULD NOT UNDERSTAND THE DIFFERENCE BETWEEN TIA and STROKE AND HEART ATTACK . 3. WHERE ETIHAD STAFF DO NOT KNOW A THING ABOUT DEMENTIA . 4. AND, WHERE ETIHAD STAFF DOES NOT KNOW THAT A DIABETIC PERSON NEED TO BE FEED PERIODICALLY, WHO ALSO NEED THE INSULIN TO BE KEPT IN COLD. So Sirs, I am not going to ask for refund from Travel agent.. I am going to ask refund from Etihad, who inhumanly deplane us with my husband's medical condition .. my story :- My husband Jitendra has many medical conditions, some being dementia, diabetes, and being immobile. He relies on me Rita Trivedi, as his caregiver and needs a lot of help when travelling. We were flying from TPA-JFK-AUH-MUB for my mother surgery, and a family wedding and get together and were in good spirits until the below happened: Due to rough weather our flight from Tampa to JFK was 1 hour late, that gave us almost no time at all to catch and reach connecting flight to Abu Dhabi from JFK . We managed to board the flight in nick of time, and took our seats. Once seated, I asked one of the flight attendants, to either, provide me ice for my Husband's insulin, OR keep Jitendra Trivedi's medicine keep it in cool place. When I was asked what this medicines are for, I told them that this med was for diabetes, dementia and his recent TIA stroke. This person and others did not understand what TIA is, didn't know what dementia is and only understood diabetes as a medical condition. They excused themselves to discuss further (it seemed a very long time) consulted the "airline medical team" and without asking me, his caregiver any questions, came to conclusion that, Jitendra Trivedi, was not fit to travel. In turn, they asked us to deplane. We were shocked and confused. Even the ground staff, Kuldip and others agreed with me that in plane, The staff didn't seem to understand the medical conditions enough to made this decision. It was clear the staff did not understand TIA, how it differs from heart attack, stroke, and more. My sister Leena Yagnik Ticket No 607783****568 and Jyotindra Yagnik Ticket # 607783****566 did continue with their journey to Mumbai - India Once we were removed from the plane, we were left on our own. If you can imagine it, me, my husband, in a wheelchair, told by the staff we need to find our own luggage, accommodation (in a different city at 11pm, nowhere to go), food, even water (a basic need and help needed for me and my husband) One of the staff even said the "airport is closed if you can find water bottle, wash it and get water from faucet". Imagine how upsetting that was for us after the ordeal we had. No food, no help, no water... nothing to help my diabetic husband. The answer was CLEAR "Sorry Etihad can not help you" We felt so helpless. We were distressed, lost, and upset. Luckily, two of the ground staff member took pity and helped us to baggage claim... only to realize one of the bags was completely destroyed and the zipper broken. I saw that broken suitcase was placed in a massive Etihad plastic bag. Our other suitcase had a missing wheel. The staff did take a picture and said I should claim the damage, but that is all they could do. I was left with a closed airport, broken bags, no flight, no help, no water for my husband. Things were grim. There were no other flights via Etihad, so we had to book a NEW flight via a different airline. It took me 2 hours without help to reach terminal 8 from terminal 4 ---with 4 bags, 2 hand bags, my wheelchair bound husband and walker, pushing 2 steps of wheel chair and two steps of luggage cart .. it was the worst experience i ever had and will ever have ALL THIS TROUBLE BECAUSE AIR STAFF COULDN'T DIFFENRCIATE BETWEEN TIA AND STROKE. Once I arrived to India via Qatar Air- I had many talk with Etihad Customer service and she asked me to email docs@***.ae and attach his medical certificate of fit to fly from our Primary doctor. I did it promptly on Nov. 25th , but i have not received any reply from Etihad. I have sent it 3 times not but did not received any reply that Etihad has received the email. What a shame. All this backstory to say: 1. I need refund of our tickets Jitendra Trivedi Ticket no # 607783****568 Rita Trivedi Ticket no 607783****566 not used. 2. refund for extra leg room premium economy seats. 3. solve my baggage claim. 4.solve my walker and wheelchair claim, as that is the most important equipment used by my husband every minutes of his life. I need that ASAP. 5. compensation for treating - medically needed person in such a way , that as soon as we were off plan, like Etihad washed their hands off us.. Etihad being so good with services, could have at least gave us some crackers, fruit, drink, water anything to help us .. but no... Etihad washed their hands off us... and that i am not going to settled with.. because Staff of Etihad did not understand the difference between TIA and Stroke and Heart attack.. Please acknowledge receipt of this email and please Sir let me know how and when you are going to resolve this claims. Hope to see that your customer service is really as good as it advertise. Thank you so much in advance for your kind help
Pam
Etihad flight attendant Anastasiia Karionova is publicly attacking transgender people and Etihad does not even say sorry!
Yesterday my friend told me about a scandalous Instagram story of an Etihad flight attendant Anastasiia Karionova in which she offended transgender people. I DMed Etihad and filed an official complaint which I am posting below. There was no reaction to my complaint on the part of Etihad team. Nobody felt obliged to follow up with my message and simply say "we are sorry". The only thing they told me is that they would redirect my message to the proper department. It seems that Etihad Airways promote hate speech and discrimination. I used to fly with them a lot, not any more. My message which I sent to Etihad on Instagram yesterday: "Hello. I am a transgender woman and at the same time I used to be a regular flyer with your company. I said "I used to be" because I will never ever set my foot on board of your plane. It is because today (14.11.2022) I became a victim of a blatant discrimination performed by one of your flight attendants whose name is Nastya Karionova (@karionova_nastya). One of my friends sent me a print screen in which Ms Nastya is offending transgender people like myself and my friend, the one who sent me this print screen. The whole hate speech is available on her Instagram stories of which I have a print screen that I am enclosing in this message. One person asked Ms Nastya on her Instagram if she is a transgender person. Every civilized person would reply yes or no to such a question, no matter how odd it may sound, however Ms Nastya said simply 'I am normal' adding a lot of laughing emojis... The implication is self-explanatory - Ms Nastya wanted to imply that transgender people are NOT NORMAL. How is it possible that a prestigious airline like Etihad, in the XXI century, indulges in such a primitive and uncivilized transgender people shaming? I am a transgender person and I can assure you, I do feel NORMAL. I am an educated person (I work as a journalist in my country) with a lot of interests and hobbies. Never have I met with such a disgusting discrimination like the one I experienced today on the Instagram of this Etihad cabin crew. I am going to describe this incident in the newspaper in which I am working as a journalist. It will be a good warning to educated and sensitive people to avoid your airline. I cannot imagine that a person responsible for cabin crew training for Etihad could have omitted such a crucial topic as tolerance against the minorities to which transgender people belong. I will not tolerate bullying and trolling of myself and other transgender people by Ms Nastya Karionova. The fact that she is a woman does not make her more "normal" than transgender people. We are not freaks. We are sensitive living beings and we did not deserve that abuse. Summing up, I will never fly by Etihad again and I will surely tell all my friends and readers to avoid Etihad. As as journalist, I would like to ask you several questions: 1. What kind of people do you hire to represent your airline and do those people undergo any training in which such values as respect to other people are promoted? 2. How is it possible that a person responsible for your cabin crew training is not aware what Etihad flight attendants are writing on their Instagrams which are visible to all passengers like me? 3. How is it possible that a person responsible for your cabin crew training does not know the basics of psychology to notice immediately that Ms Nastya should not take up any profession which involves customer service? I had a completely different vision of your company and the values that your company represents. I was quite amused to read Etihad flight attendant job description on your official website. It says there that your crew aspires to "surpass your guests' expectations". And yes, indeed, your flight attendant, Ms Nastya, has surpassed my worst expectations today. Congratulations. " P.S. Having no follow up from Etihad, I decided to take a quick look at other stories which Nastya Karionova posts on her Instagram. To my surprise, I have discovered more outrageous and scandalous posts. 1. She is filming random Jewish people on the street without their consent and gives unintelligent and unprofessional comments below on the price of the hat that a religious Jewish man is wearing. I personally wouldn't like to be filmed in public by a flight attendant and then end up on her Instagram story. Does this flight attendant know that such behavior is illegal? 2. Another Instagram story from Israel starring with her fellow cabin crew in which we can read such gems about "deleiting" (original ortography...) "all the pics with bare belly, booty and such things". I have always thought that flight attendants must have at least secondary school education and do those characters really have any education? 3. Oman trip where Anastasiia Karionova boasts about "breaking all the rules" and thanks her "criminal friend" (what the heck?. I have always thought that cabin crew are people whose main priority is respecting the rules and not breaking them - I have never heard of a cabin crew who does not obey the law! I am also creeped out to hear that a flight attendant has "criminal friends"... I won't comment on Ms Nastya's command of English, it is below any standard. I don't think that in case of emergency, Miss Karionova could understand any commands. What a shame, Etihad.
Pissed
Companies that still do business in Russia
Since Russia has invaded Ukraine, PissedConsumer.com cant stay aside. With this review, we present our teams opinion only - nothing more than that. We as an organization always defend the freedom of speech by providing a platform for consumers to voice their opinions and to talk about any problems they may have with various businesses. Today, we want to give voice to the tragedy of the people of Ukraine and let the world know the truth. A lot of major companies suspended their business in russia not to support the war. However, there are still large international corporations that continue operating and paying taxes in russia. Taxes that are used to finance the army of the aggressor. With this video, we want to show the consequences of such a decision for civilians in Ukraine and ask these companies to stop doing business in russia.