Emusic Overview
Emusic has a 1.6-star rating, derived from feedback provided by 48 customers. In the Entertainment category, it secures the 34th position out of 387 companies.
Rating
Contact Information
Website
www.emusic.com
Phone
(212) 201-9240
100 Park Avenue 17th Floor, New York, New York, 10017-1516, United States
Emusic Reviews
Rhonda
INeed to update my account info
I got a new phone and downloaded the app. I was able to access an account using email sky1031@***.com but my music was not there and no $ balance available. I am wondering if the account I was using, is linked to an old email that I no longer have access to sky6@***.net. Your help in resolving this would be greatly appreciated. Thank you, Rhonda S.
Anonim
Need to update my account info
Noone contacted me I'm getting really pissed I've been trying for 2 was now and no response calling the bbb today
Robert
Missing music Credits again
trouble with playback and music purchased.
Anonim
Billing
No one from the music has contacted me there are completely ignoring me and they don't care about my concerns. I will be making sure to let everyone I communicate with to never use this service. Because they don't care about their customers they don't care about the quality of their product. It is absolutely disgusting. One of the most unprofessional companies I've ever dealt with in my life.
Carl
You people are commiting fraud and i am pressing charges u have been take my mo ey over a year
This company us a fraud and untrustworthy worty
Anonim
No communication and emails are not helping
It doesn’t matter what email are use or contact you guys for him I want my money reimbursed here is a picture of the money you guys took out I don’t like them I don’t like your guises thing I don’t want to speak over emails no more I’ve been doing it for the past two weeks nothing is getting resolved I’d like for somebody to call me back at 607-346-**** if this does not get resolved I will go legal
Ringo
Email problem
I’ve talk to 2030 different emails and my problem has not been resolved I was charge money for an account that was canceled within 48 hours for free trial. OK I’m tired of hearing the same question from three different emailsAnd on top of that it’s been a week it’s been a week two weeks going on two weeks OK I keep on getting the *** emails sent back-and-forth the same request because I’m emailing from my iCloud instead of my Gmail it’s me it’s Anthony Nieves I confirm my email you guys took the money out of my account that was fine but now I want my money reimbursed and there’s an issue OK I want to can’t I want to cancel my account which has not been done yet still I’d like to cancel the account I’d like my money reimbursed and I’d like somebody to call me on the support line instead of email because my problem has not been resolved and it’s been 2weeks
Elad
Beware !
I signed up based on offered content. No more than a week to my subscription and without any notice, about 90% of their offered content was taken down and made unavailable. I contacted them to cancel my subscription, but they wouldn't do it. So they lure me in with promises, but once the payment goes through they don't deliver and keep your money. After Googling, I also saw that labels complained that Emusic hasn't paid them.
Rue
Cancel my subscription
I waited on the phone and nobody answered. I’ve been charged a service for over a year and I’ve never used it.
Mataya
Charges question
NO response. I have a billing question. Please call me at #314-576-****. I'm handicapped and have difficulty typing. I have several questions regarding my account and need to speak with a human being. Thanks in advance for a prompt response. Scott Laytham NO response. I have a billing question. Please call me at #314-576-****. I'm handicapped and have difficulty typing. I have several questions regarding my account and need to speak with a human being. Thanks in advance for a prompt response. Scott Laytham NO response. I have a billing question. Please call me at #314-576-****. I'm handicapped and have difficulty typing. I have several questions regarding my account and need to speak with a human being. Thanks in advance for a prompt response. Scott Laytham
Nichols
Cancel my reoccurring charge
I am being charged 12.99 and I do not want the service. I have never used it but I must have forgotten about signing up for this and need to be released.
Shann
Cancel subdcription
He didn't answer the phone I want my money back I want to cancel my subscription
Issa
Ridiculous
I have called numerous times to have this cancelled and nobody has did it for me, kinda getting mad. I want it cancelled and refunded for this month. I have called sooo many times. This is ridiculous
Alivea
Actually quite pleasant.
Free songs and downloads cards question.
Waneta
Cancelling my account
I signed up. They didnt have the music I was looking for. I have tried cancelling my account, but to no avail. In order to cancel you have to hit the contact us link, which takes me to a blank page. I have been trying to cancel since July 2017.
Ilean
Awful
I want to cancel my account