Earnin Overview
Earnin has a 1.8-star rating, derived from feedback provided by 1300 customers. In the Financial Services category, it secures the 15th position out of 1724 companies.
Rating
Contact Information
Website
www.earnin.com
Phone
(888) 551-1784
260 Sheridan Ave, Palo Alto, California, 94306, United States
Earnin Reviews
Anonim
I was provided money I didn't request
I had money added to my account that I didn't request and on top of that, it happened last pay period. So, this time I stopped adding a tip, and they added that money to my account with a $9 tip. I tried to tell them that they took money out last time that I didn't request, and some idiot was adding more than they allow and including old dates.
Annica
Well, I have called three times now and no one has called me back yet. I am wanting to reopen my account.
This will be the third time This will be the third time I am trying to re-open My Account I have calling trying to re-open my account with the same checking account
Anonim
Reversal of charges
Charging 20$ every time they pull the money back. They won't get back to me and they won't handle it.
Annica
Trying to get my account reactivated haven’t used it in over a year
Trying to get my account reactivated, but it will not let me because my routing number and account number is already in
Crystal
Fraud
I don't got acct u took money from my bank ty I got 85.00 dollars withdrawing I don't gotacct so pleases refund my acct
Brent
Took money too early
They were to pull out on the 31st. They pulled out before that and made my account go negative now I will owe bounce fee
Andrea
Need a advance. am angry!
Well I'm applying for it in advance on your app and I get paid monthly through the United States government through the US Veterans affairs and I've been getting paid for the last two two years and 3 months monthly and for some reason they're telling me that they can't find reoccurring deposits in my account which is *** So I'm sending copies of my bank statements for the last 4 or 5 months to show you reoccurring monthly payments from the United States government so I can get in advance until I get paid at the end of this month. Wouldn't be asking for an advance if I could afford to wait till the end of the month when I get paid so I'd appreciate in advance being that I'm sending you and I'm doing all the leg work for your app thank you and have a good day
Robert
Terrible customer service at all they do is steal your money. They give you as much money as you want to first and then the next week when you wanna get your money back at the same pay you don’t get i
Calling better business bureau this is the third time its happened happened to all of my friends to.
Amjad
Good customer service
Unlock my account and do not realize that I have my bank information in that account that I closed so when I open the new one, I cant use the old on
Carmela
Close my account and refund my $10
My name is Carmela Texiera. I deleted my app and all the information not realizing you still have my bank account information. Please close my account and credit back my account for $10 I didnt authorize. Unfortunately, I see you have a lot of bad reviews and that scares me frankly. Please call or email me to confirm that you closed my account with ernin. Thank you I have also left a message that I will expect a return call back from.
Jennifer
Can't get into account
I have been going on two days now trying to get into my account when I reset the password and I go to log back in it will log in but because I have a new phone it wants to verify the email because of the browser being new okay I get everything through the email except for this one verification code y'all didn't have the problem going in and getting your $75 back but now that I need to get into the account again I can't and it seems that no worker wants to help you they just want to tell you reset your password reset your password how much you haven't 800 number for people to call and talk to someone this is ***
Florene
I was charged twice on my account
Updated by user Jun 28, 2023
I’m not satisfied with what happened I was double charged in my account and I’ve been trying to get a hold of someone but the phone numbers aren’t available I just want my money back
Updated by user Jun 28, 2023
Not resolved
Updated by user Jun 28, 2023
My issue wasn’t resolved because it’s hard to get a hold of someone
Updated by user Jun 28, 2023
My issued wasn’t resolved yet because one of the phone lines is disconnected and the other line be busy
Original review Jun 28, 2023
I have a double charge from my EarnIn account I owed 150.00 and I was charged an extra 48.00 in my account
Sonya
Draft amount from my checking acct
Original review Jun 28, 2023
I recently was notified that this company drafted a payday advancement that had no legal (at least I thought) right to because the balance was included and discharged from my Chapter 7 Bankruptcy. When I tried to reach out and speak to someone from this company and let them know the balance was discharged from Chapter 7- there was absolutely no one that could give me any customer service number or department that I could contact to give them a court case and send them my documentation and YES they were included. Normally, I couldn't care less about this however, if I wasn't in a desperate situation experiencing financial crisis I'm in that stemmed from my 17 yr old baby boy passed away on me in Janurary 2023 from seziures at home (a health condition) and my mother passing away 5/16/23 due to cardiac arrest (last month) both had no burial insurances. I am trying my best to make payments to cover their expenses. So, if anyone that reads this and has any direction to contact a department within this company so that I can have this resolve this, it would be greatly appreciated. Thank you kindly for anyone's time. Ps: At the end of the review the phone numbers provided do NOT work. 888-400-**** or 415-691-****. Its a cruel to mislead this form of contact that's a dead end resolution.
Jayde
They still have not fixed my complaint that I made a while ago
I had this same problem like 2 weeks ago which EARNIN taking $100 from my paycheck when I have not requested it I DONT even have an ear in account anymore with yall soo I would appreciate it if yall would stop talking $100 outta my account. And yall make it so difficult to even get in contact with you guys to get the problem resolved.
Philip
I got charge twice
Well u I got a 50 dollar advance the end off last month ok fine then u took the 52.99 cent I owe u on 2nd off June its posted I have a screenshot and today u guys gave me another 50 dollar advance but I havent took it ye then earlier today I check my bank account u guys took another 52.99 for nothing I got double charge. I want my money back
Stephen
You mother *** are taking money out my *** account without me even boring money!!!!!
Weeks ago, you took away out my account an additional $200 *** dollars then this morning you took ANOTHER $200 and I havent even borrow money so someone BETTER *** CALL ME REAL *** FAST BEFORE YOU HAVE A *** HUGE ISSUE ON YOUR HANDS