Early Moments Overview
Early Moments has a 2.9-star rating, derived from feedback provided by 38 customers. In the Kids category, it secures the 13th position out of 95 companies.
Rating
Contact Information
Website
www.earlymoments.com
Phone
(800) 353-3140
934 Plaza Drive, Montoursville, Pennsylvania, 17754-2400, United States
Early Moments Reviews
Bonney
3 books that I have not received
Was calling asking about books i order when will it be delivery was mail out the day before on the way Very Very Good Customer service .
Nero
Package was not delivered
I havent received my order. I changed my address with the postal service two weeks ago. My new address is 37 Chestnut Drive Beckley, WV 25801.
Jermaine
Unauthorized payment
Money taking out my bank account and I want to cancel subscriptions because I only was looking at it on line for something else not boook
Anonim
Trying to cancel
Toooo many deliveries and auto payments going through Two shipments a month is over the top! I'd rather have a choice
Anonim
Question about order for discovery bundle
Hi i would like to know if in February when my discovery bundle ships can i please still have the books that are being offered right now in January the volcanoes one and the oh the places we will go can you let me know if that is ok thank you so much
Eryn
Resolved: I rate it a one because y’all took money out my account twice
Updated by user Jan 16, 2023
Company fixed the issue and I have been provided with full refund.
Original review Jan 16, 2023
I ordered then it said declined but my account was open so I reorder it again and it took some more money out
Reesa
Havent received books we payed for
Customer service was very nice. I never received books I payed for, A lil Sad they were for my grandson. I loved these books as a child. I wanted him and his newborn brother to have these books like I did. Updated my info so Im very hopeful that all is well, that he will receive his gift from Nana.thank u to the kind gal who helped me on the phone.
Nicci
The costumer service was excellent
Actually, I had bad expectations because the dashboard down not show my active subscription, but the girl in the call was super efficient. Thank you.
Heather
Need my refund
I still need one more refund I only got back one of the refunds and I should of got 2, I need the one for 26 back
Heather
I didn’t see my refund yet and I should of got it for 2 refunds I was charged 3 different times
Just trying to refund and no more subscription either is all I was tricked into the deal on line and I cant afford this so I need full refund from both transactions please.
Heather
Don't want the subscription
I want a refund u guys been charging me for , I need 2 transactions so far I know of, I do t want it and it was a mistake first off to.
Susan
Delivery
Never received tracking information emails that was promised when I signed up for when buying my subscriptions
Anonim
Wanted to cancel subscription
I understand that it's hard to deal with companies on a weekend but when they boast " you can cancel anytime " and " on line 24/7 " I fail to comprehend why I spent over hours on various on line and dashboards without accomplishing my task. Thank you very much " pissedconsumer ". With little information and a couple minutes you completed this task perfectly for me.
Doreen
Being charged way to many times
I am getting big charges two times a month. I thought this was a monthly charge. I know my grandson will be disappointed, but you are just taking charges out of my account. Please cancel. Doreen Freund
Raven
They took money from my card for books and I don't have a small child my son is 22 and away in the army I just want my money back but they are giving me a hard time but they took my money with easy.
Money was took off my card for a purchase I didn't make and I want my money back it was for $24.16 my name is Raven Lawson