Duncan Hines Overview
Duncan Hines has a 2.2-star rating, derived from feedback provided by 474 customers. In the Food Manufacturers category, it secures the 23th position out of 639 companies.
Rating
Contact Information
Website
www.duncanhines.com
Phone
(800) 362-9834
Suite 1300, Chicago, Illinois, 60654, United States
Duncan Hines Reviews
Larrie
After you bake the cake and ice it can you slice...
After you bake the cake and ice it can you slice it into individual slices and wrap them and freeze them
Owen
Looking for Orange supreme cake mix
Unable to locate orange supreme cakemix in Ft. Lauderdale area Please Help me Locate this product in South Florida
Anonim
I recieved a bad batch of icing ..D .H is all that I buy 1DFood chocolate per month ...my cake kinda ruined a bday party cho
The icing was rancid or something...the dates were good ...bought at store I trust...cake was inedible...I won't quit buying it but now I'm wary.
Cozette
Can’t get through for them to answer a simple question about health
Never had a complaint when I contacted you but do now, since I could not make contact. Had a simple nice question as to whether there is any milk in your milk chocolate brownie mix. I have a grandchild who cannot tolerate milk in any food. You never let me ask or get any answer from you which was very disappointing and frustrating.
Didi
You don't make no sugar cake mixes
Why is there not no sugar cakes, or cupcake mixes in the grocery stores. People who can't eat sugar are missing out especially kids and birth day cakes
Tara
I FOUND HUMAN HAIR IN THE FROSTING
I found Human Hair In The Frosting You Need To Make Worker Wear Hair Nets ! I Will Star Using Betty Crocker Now On
Anonim
Brownie mix not the same anymore
Always made the chewy fudge brownies for every occasion. You changed them and they are TERRIBLE!!! Please go back to originals!!!
Anonim
I called and wrote before Christmas. Your icing was so bad the kids spit it out
Duncan Hines creamy vanilla frosting has a major issue. Tastes so bad even kids threw it out. We buy it many times and it never tastes like the ones I bought this Dec
Dennis
Problem with brownie mix
Dumped mix in bowl and it looks like a spider web came out. Took a video of it. Theres still web in package.
Tad
Issue with expiration date
The expiration on a brownie mix has best by: April 22 23 and I was curious why there are two years on the box? Please let me know!
ANGELA
Question about a product
I am having a hard time finding the Duncan Hines coconut pecan frosting in the stores.Has it been discontinued?
Ann
Coloring of same mix
I bought two Duncan Hines rainbow confetti cake mixes except one came out yellow and the other mix was white. I am wondering why this would be I will attach a picture of possible to show you the difference I made three pans so one pans gonna look white and yellow because I had to incorporate one pan from both mixes.
Vicki
Failed butter cake again!!!!!
Why did you change a perfect cake mix? Used golden butter cake for years!! Then a couple of years ago it changed and now changed again. Maybe I can make crumbly toppings out of this. Last one I will buy!!!
Kevin
Reply to previous complaint
Dear Dirs. Im really not sure who Im writing this to, so if it ends up on the wrong desk, my apologies. Ive been shuffled around for 2 weeks now, and I still dont have an answer. No, I have NOT heard from Duncan Hines, and NO Im not satisfied yet. I still dont have a truthful, honest answer from anyone. I appreciate you staying in touch with me, whoever you are. Excuse my language, but Ive been steered in a couple different directions. Im not even sure who Im writing this letter to. That ought to tell you something. Anyway, Im still here, and Im still waiting. Sincerely Kevin McVay
Dana
Complain
I found this I dont know what it is but its hard and inedible I am concerned at what this could Ben,
Mary
No walnuts in the Keto brownie walnut cup
Original review May 27, 2022
There were no brownies in my Keto friendly walnut fudge brownie cup. I added the liquid to the cup and immediately noticed there were no walnuts. After hearing it and eating it there werent any walnuts or walnut flavor. Would like my money back please.