DexYP Overview
DexYP has a 1.1-star rating, derived from feedback provided by 75 customers. In the PR and Marketing category, it secures the 12th position out of 266 companies.
Rating
Contact Information
There are no contacts for DexYP yet.
DexYP Reviews
Jennifer
$1200 bill for inaccurate YP advertisement
I called customer service last year to let DEX know the previous advertising was not correct AND that I had not intended to renew in the first place. Apparently at some point I signed an auto-renewal that is perpetual. I now have another year of inaccurate advertising (this will be the 3rd!) and the customer service representative I spoke to did not call me back with confirmation this would not happen again next year.
Anonim
Entrapment unable to cancel bad faith
Tried multiple times to cancel service from 2014. Asked for a current agreement. They produced nothing yet bills and treats remain. They have not been transparent in their practices and auto renew setting up obstacles when attempting to cancel.
Anonim
Charging NON Costumer NOT Clint of dex.yp./thryv
You need to stop trying ripping off and stealing from random companies and from innocent people!!!!!! You are just a pile of GARBAGE and a THIEVES. STOP sending FAKE bills to people.
Tom
Continued billing after cancelling service
Phone calls have gone unanswered; customer service reps are clueless; have even sent registered mail to company; Yellow Page listing is gone, but we keep receiving invoices. Our next step is our state's Attorney General office to file a complaint.
kay
Do not sign with them
unapproved renewals, does not bring much business for the cost of the advertising.
Les
Do not come within 100 miles of these scammers!
quit billing me! have paid in full per your rep! no fees for 2018. you people will get whats coming to you.
Anonim
Steer clear
today I received a letter that Dex YP is going to take collection action for non payment for a bill I have no intention of paying.They are threatening
Justin
Do NOT be a future customer.
I signed up with this company in September 2019 and shut my business down four months later. In that time dex had not produced any customer leads nor has my company been online in any of the media they said it would be. They hacked my business phone's recorded messages that were generated from paper merchandisers and sent me the recorded messages in an email claiming it was a lead that they generated. Everybody on this forum please contact legal advice, consumer affairs,BBB, Chamber of Commerce and your congressman. Don't fill out their out of business affidavits. Instead, make your own affidavit to null and void your alleged contract with them giving them the legal 14 days to respond and send it certified mail. Also, I had never received a copy of the wet ink contract. What they are doing is a complete scam and is wholly illegal. There is no customer support because they are a sham. Fight back, get the word out, block them from debiting your accounts and switch your phone numbers.Put the fire to their *** and they WILL be shut down.
Doris
I don't reccommend them
The digital amount we were being charged changed from $42.00 per month To $150.00 per month. They said I OK it but I did not, in fact I told the consulant that I did not want that part changed. The consulant, David Shepard said he would take care of it , that it was not right but it's been since September and no on has done anything. I called they kep[t putting me on hold and giving me to some one else. Then they told me I needed to talk to the Credit manager was put on hold but notone ever answered. Yes I diffently am a Pissed Consumer. McConnelo Machinery Co., Inc. Doris McConnell Lawrence, KIansas doris@***.com
George
Avoid this co.
I was told that I couldn't cancel because I was contractually bound. I don't know anything about said contract.
Roberta
Run do not walk away
I have notified them verbally and in writing and yet they continue to bill us. This has been going on for 3 months now
Anonim
Not Sure yet
This company was being paid for maybe 30 years through our ATT. We didn't even know it was still going on. Apparently, ATT separated from the company and they are billing directly now. I spoke with an agent who said he cancelled it but we still must pay the $104.12 for 2 months as the YP is already in print. They have class action suits against them as they have violated the law by automatically renewing service agreements with consumers without making certain mandatory disclosures. We will see.
Anonim
Ummm NO
Received an invoice for a phone number our business hasn't had in over 10 years,
Experienced
Stay away from this company
Bought a business who was using this Company. I asked her what they did for her. She didn't really know but said that if you try to cancel they will shut your phone off. She honestly believed them. Once I was able to sort through other misc things she was paying for that were also worthless. I got around DEX YP. Got the bill reduced to a minimum amount. they were supposed to give me an upgrade on their internet program. Never got a bill, then started receiving collection notices to my address with my competitors co name on it. I looked into it today and they sent me the last 3 mos bills NONE of which had my company's name and 2 had my competitors address on, 1 address being 16 mos old. Finally called my competitor to see if she used this co. and she said no and had called them when she started getting bills from them as well. My feeling is if YPCthey are this bad just getting the info straight in their computers they must be very inept with what they claim to do for their customers
eddie
Non stop billing after cancellation
I cancelled my account in June 2019, still got bills through September called and spoke to Scott Wilson, and he said billing would stop. Still getting bills to this day 12/1/19 and withdrawals are on autpopay I am unable to contact dexyp at their 866 -472-****, it simply doesnt pick up or it hangs up on you Is there anyway to to get rid of these guys?
Yisel
Run away now before its a continuous bill with zero results
We signed up with them in Grand Island Nebraska and was excited with everything our rep promised to provide. The first couple of days she was very helpful. After that for 6 months, we never heard back from her. We called. Texted & Emailed her countless times. We never received any response. Finally called her boss. He was short with us because she was telling him lies about trying to reach us and it finally came to head when her boss told her to call us now. She was mad and told us that our contract would be canceled immediately. Thank you god. Please don't give yourself headaches by signing up for their service's.