department-of-foreign-affairs-of-the-philippines Reviews
Governmental Organizations and Politics

Department Of Foreign Affairs Of The Philippines

1.9/5 - based on 199 reviews

Department Of Foreign Affairs Of The Philippines Overview

Department Of Foreign Affairs Of The Philippines has a 1.9-star rating, derived from feedback provided by 199 customers. In the Governmental Organizations and Politics category, it secures the 5th position out of 554 companies.

Rating

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1 stars

Contact Information

Website

Phone
+632 834 4000

Address
2330 Roxas Boulevard, Pasay City, Manila, 1300, Philippines

Contact Department Of Foreign Affairs Of The Philippines Customer Service

Department Of Foreign Affairs Of The Philippines Reviews

1/5

Authentication Sappointment

scheduling an appointment for authentication of docs is very difficult. website only allows limited slots available and only gives 1 week of schedule in ALL LOCATIONS.

2/5

Poor customer service mas galit pa sila sau kahit kasalanan nila

puro ipapa urgent dw yung confirmation hanggang sa dumating na ung sched wala parin confirmation para maipakita sa guard ung appointment 1 week na twagan walang improvement

1/5

Very poor customer service

Very poor customer service at alabang branch. Very rude and not welcoming.please go to the main branch in Manila very polite and excellent customer service.

1/5

Not satisfied client

I am Noor...just want to say n npaka unfair Po ng dfa d2 sa alimall. Nung ngprocess Po ako ng authentication ko hnd nmn ngsabi n staff n after lunch Po Ang releasing for authentication...kht delayed n yung claiming k ng documents ko for authentication at nkiusap sa guard nla ay hndi daw tlga pwede pmsok kc yung releasing daw after lunch..to think n maaga pa po n punta ko..sa iBang branch nmn ng dfa ngeentertain sla ng releasing as long as nsa proper pila ka

1/5

Very poor service

Passport appointment system sucks big time. PRevious appt canceled due to lockdown, was promised that a rescheduling email was going to be sent, but didn't get any. COuldn't reschedule in the system, and customer svc is non existent. Note that I already paid for my previous appt. So now I'm trying to set a new schedule, about to pay, but courier requires additional data points but there is no way to input needed data. So i tried again only to be told that i needed to cancel the previous appt before i can make a new one. Hello? no cancel button. Super sucky!

1/5

Palakasan System sa DFA

Everyday fully booked ang DFA ( if you check on line )pero may available slot para sa mga kakilala ng mga nagwowork sa loob ng DFA. A very bad situation .

1/5

Appoinment confirmation

Im trying to apply for appoinment of renewal in offsite location of my passport but then its appearing that I have already existing application that I cannot make a new appointment then I dont have any email about that appointment.I have you can help me regarding with this

1/5

No available button on payment tab

Please help. Can't complete process due to no available button on payment tab.

1/5

Appointment no reference number048820****0400055

Cant get through. Your no need to be updated. Missing prefix 8

1/5

Appointment status

I have an appointment on July 16, 2020 12nn, after paying my appointment, wala po dumating na email for my appointment form. Ilang beses na po ako tumawag sa costumer service, lagi nalang follow-up. Nasasayang po ang load.

1/5

Not receive confirmation appointment

Not receive confirmation appointment after pay the passport reference

1/5

Why could we not contact them via email. No email

No email. Please help dead in the ship Filipino citizen.

5/5

Delay release passport

my passport until now dfa marquee did not release almost 2 years already...how can i get my passport?

1/5

After paying passport didnt receive confirmation from dfa

24hrs Didnt receive any email from dfa

1/5

I DID NOT CAPTURE MY REFERENCE NUMBER

I DID NOT CAPTURE MY REFERENCE NUMBER FOR MY PAYMENT THRU BAYAD CENTER

1/5

Palpak passporting

DFA is very strict when it comes to requirements but their service is disappointing. I was told today that my application is suspended because one requirement is missing. It was determined later on that it was not scanned by the employee who took my photograph :(

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