datacaptive Reviews
PR and Marketing

DataCaptive

4.1/5 - based on 28 reviews

DataCaptive Overview

DataCaptive has a 4.1-star rating, derived from feedback provided by 28 customers. In the PR and Marketing category, it secures the 31th position out of 266 companies.

Rating

5 stars
4 stars
3 stars
2 stars
1 stars

Contact Information

Website

Phone
(800) 523-1387

Address
3080, Olcott St, Ste B220, Santa Clara, California, 95054, United States

Contact DataCaptive Customer Service

DataCaptive Reviews

5/5

Good service

DataCaptives data list has produced positive outcomes and a high delivery rate, increasing our conversion rate. We also used their free email templates, which helped us engage with the audience better

5/5

They put out tons of useful content for people to read about

Recently, I found DataCaptive, and it has some great content. Their website is very well-designed and they put out tons of useful content for people to read about. I loved reading some certain intriguing topics. I will definitely come back for more!

5/5

They are professional and responsive enough

My experience with the DataCaptive team has been decent. They are professional and responsive enough. Their customer s support have good knowledge about database marketing. I will recommend Data captive for more database solutions.

5/5

We recommend the company fix their customer services

Out of the dozens of vendors we've worked with over the years, DataCaptive was the only one who offered us a great database. But we noticed that the team was facing a lot of technical difficulties and it was hard for us to reach out to them whenever we needed help. But besides that, DataCaptive helped us to boost our sales exponentially within a very short time. So, we recommend the company fix their customer services issues and keep close contact with their clients.

5/5

DataCaptive provided us with satisfactory services

We opted for their healthcare industry email list. Although we faced a higher bounce rate than expected, their support team was very helpful. We did panic a little since the purchase was done, and we were doubtful if they would respond to our queries, but we did get some extra support and help from their team. In the end, the bounce rate was somewhat reduced. Kudos to this team !

5/5

Hats off to their teamwork

Hats off to their teamwork. Initially, when we made our first deal with them, there were many loopholes and a lot of delays in response but since the database we received worked out well, we decided to go ahead with them with our following requirements and I must say they have been improved in many ways. We received immediate replies during their working hours. Strong assistance from their sales executive and they also followed up on the usage of their database and gave suggestions so we can improve and take maximum benefits out of it.

5/5

Wanted to share something which I discovered. I want others also to utilize the good opportunity.

New business models and society have made it difficult to always be able to convert leads into customers. You might try looking at diversifying your revenue, rather than wasting time on creating new leads. People do not buy your product unless they need it. Its best to find companies that offer you a large pool of prospects, who need your services. Data captive allow for segmentation and customization options, which can help you find the ideal buyer.

5/5

They were great

Data Captive's insights into the market were great and they provided an understanding of exactly which technologies my target clients use. I was able to reach out to them easily, which saved a lot of time.

5/5

DataCaptive is a contact insights provider

DataCaptive is a contact insights provider, who has helped us with our business upgrade. They provided us with the data we needed earlier than expected. Some of the data they delivered was not quite up to our standard, and we explained what had to be fixed. DataCaptive then rectified the errors accordingly.

1/5

Horrible quality only 20% deliverable. Slow response and no accountability.

Ordered a supposed verified and opted-in list of doctors for a start up. Scrubbed list only to find 1064 out of 5000+ to be deliverable. Their list tripped spam alerts with email scrubber and the scrubber dropped our subscription. Horrible response to concerns (none).. BUYER BE WARE!

5/5

Data Captive’s Reach engine solution.

Every time we invested in a third party service for lead generation, we had to choose between quantity or quality. But then we learned about Data Captives Reach engine solution. It has made our marketing journey really easy.

1/5

Great service

Data Captive's database has performed well for our business, though had some tough times handling it in the initial times while downloading. The customer support team acted co-operatively at exact times. I appreciate that.

2/5

Resolved: Purchased a list of Physiotherapists and Occupational Therapists

Updated by user Aug 03, 2021

An offer to work through the problem which I am happy with..

Original review Aug 03, 2021
We requested a list of Physiotherapists and Occupational Therapists and the original list provided included vet / animal physios. Yes they re-supplied and replaced the ones we had highlighted as totally against the brief - 1500+/- However, the bigger problem is that I have come up against some serious issues around the verification, and in the end safety of these email addresses. I started a few prospecting campaigns with them and was noticing a dangerous level of Bounce Rate, so I had to pause and assess what was happening. I concentrated on looking at our own set up and DNS and domain health etc and all in all that was ok, although we did need to make one element our end right around the SPF records. With that done, I then set about re-starting campaigns in the hope that things would have improved significantly off the back of the change I made to our DNS but unfortunately this was not the case. At this point I commissioned a contractor to take a look at the campaigns and give me their opinion. They ran a sample of the leads through EmailListVerify and the results were terrible. So all in all we have been left with less than half the 16000+ supplied. Obviously this is very disappointing and definitely wouldn't use this service again.

1/5

Sells fake emails

We bought several thousand hospital CFO emails from DataCaptive. One third were invalid, looked to have been guessed --and guessed wrong. DataCaptive would not issue a refund, they only replace the invalid emails with more emails, which are also invalid. Stay away from these thieves!

1/5

Best their service, quality...

DataCaptive is the best example of human intelligence at its best. Their service, quality and delivery time are incredible. And the fact that everything is manual makes it trustworthy and a must use and most empowering tool for sales and marketing.

Sign In