danco Reviews
Plumbing

Danco

2.7/5 - based on 21 reviews

Danco Overview

Danco has a 2.7-star rating, derived from feedback provided by 21 customers. In the Plumbing category, it secures the 10th position out of 176 companies.

Rating

5 stars
4 stars
3 stars
2 stars
1 stars

Contact Information

Website

Phone
(800) 523-5135

Address
2727 Chemsearch Blvd, Irving, Texas, 75062, United States

Contact Danco Customer Service

Danco Reviews

3/5

Parts missing

I order two HRY451T and the blue part that goes at the bottom were missing. I was told that the HYR460 comes with it, but on Amazon they are in the photo on the Amazon web site.ifeel that Dancon owee two of them because the Web site is missing leading to people. Please sent me two. Right now the 460 is cheaper than the 451 sale invoice #111-104****-494**** & 111-898****-246****

1/5

Faucet not installing properly

I bought this faucet at Home Depot brought it home and could not install it because it didnt fit valve that it said it would fit tried to call the company need to speak to someone asap about this as I now do not have a working shower because I took the dancing product at its word that it would fit but it did not. Call 850-640-****z

5/5

Product support perfect Seal diy

Phil was very helpful and very patient and kind. It would be nice to have your phone number listed on customer support page. The other means of contact listed (email or text) were never answered. But I appreciate the help I received quickly when I found your phone number on line.

1/5

Failed shower cartridge

Hi, I tried to get through but communication never materialized...too much B.S. I guess. I called and spoke with a rep but ultimately wasn't able to jump through any more hoops. Thanks for nuthn... -Nothing but love, Mr. Moore

1/5

Question about product

I have a glacier bay kitchen pull-down faucet with a female hose receptacle. Will your Danco smart spray kitchen sink faucet pull down faucet spray head model (10724) available on Amazon fit my existing glacier bay faucet?? Thank you Louis Marconyak ljmarc224@***.com Cell757-876-****

1/5

Car locked out

Poor service never would recommend danco financial. No customer service number...helppppp hellllppppp jjjjjkkkkkxkv bbxhxjxjxjxjxjxjxjxjxjdjdjdjdjdjfjfjfjfjcfjfjfjfhfdjddhdjeueueurufjfjchhzjdjdjfjfjfjfjfjdjdudududududhdududuxc8cicicjcjfhdhehehdudududhdhrhthficivifjrhehdhdudududcjchfhfhfhfhdhdhdhdheydudufu

3/5

Resolved: Purchased universal, fits any faucet handle.

Updated by user Jun 08, 2022

Company fixed the issue and I have been provided with full refund.

Original review Jun 08, 2022
Will not interchangeable for Kohler shower or sink faucet handles. Don't sell as universal. None of adapters fit and shower plate not compatible.

5/5

Great response to a problem.

Trudi from Customer Service did get back to me after having done some research to my problem on my behalf. Thank you.

1/5

Disatisfied

Bought a Danco faucet from Lowes. Terrible product. Within the first six months faucet would not go from stream to spray. Lowes would not take it back because it was a gift to me. Called Danco and spokesman seemed rude. They would not take it back and suggested I put it in a solution to dissolve buildup in faucet. I did this but it did not help. Out $ 40 bucks thanks to Lowes and Danco, two really poor service companies. Bought a Glasier faucet from Home Depot and it works fine. No more Danco products.

1/5

2nd Time Contacting You

This is the second time I'm contacting you all. First time went unanswered. I am missing the screw to hold the bronze handle on the tub handle kit I bought. Will you all send me a screw, or do I need to uninstall this and return it?

3/5

Missing Screw

Hello, It's been almost a week since I've contacted the company with no response. I purchased a bronze bathtub spout which is' Model#: 10561 Sku#: 630396 I was 99% of the way finishing the install, and I was missing the screw to hold the handle on to the valve. The product comes with both a bronze handle, and a clearish plastic knob, but I bought this specifically for the bronze handle to match the rest of my bathroom. Instead of completely uninstalling to bring back to Home Depot for a refund, I figured I would see if you all could ship me the missing screw. Please let me know if this is possible. My address is:, Michael Sambrowski 3682 Amelia Way Palm Harbor FL 34684 704458**** msambrowski@***.com

1/5

They just want to your many

I bought a tow-truck from them on 2018,and start having problems first month on valves leaking and more.These company do not care about you after they sales you a product .I am heaving problem with my hydraulic control valve try to contact them by calling 100 times, emailing and no answer. Hey people be careful by some other place,thing before .

1/5

Easy made hard

Fix was made difficult with the danco product. I was just changing my tub spout diverter but this Danco product does not secure as easy as others have in the past. Water kept shooting out from the back. I have used other parts and I've done this before and this never happened before. It should have been a easy fix

1/5

Universal toilet handle model 10033

The design of this handle would work for either a front or angle mount, but it does not and cannot work for a side mount, which it also claims to be good for. The angle that the lever has to use is slightly under 45 degrees which, does not provide sufficient lift due to the shorter lever length for a side mount installation. For the side mount installation the lever has to be twisted to a right angle, but from the centre of the side to the front of the tank there is only about 2 inches. This gives about 1 inch of lift which is not adequate unless one holds the lever down for 10-15 seconds. No one should be expected to do that. Most toilets are side mount, so most of the time this handle is unusable.

1/5

Call just dropped?

I was trying to call Danko about a tub spout replacement

1/5

Danco 88103 Faucet Repair Kit Review

I bought danco repair kit # 88103 the seal's don't fit the Delta faucet leaks worse than it did before these kits are junk!!!!!!!

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