Daikin Overview
Daikin has a 1.3-star rating, derived from feedback provided by 33 customers. In the Heating, Cooling and Air Conditioning category, it secures the 15th position out of 200 companies.
Rating
Contact Information
Website
www.daikin.com
Phone
(855) 770-5678
Daikin Texas Technology Park, 19001 Kermier Road,, Waller, Texas, 77484, United States
Daikin Reviews
Soraya
Ac service
Pls help me. My ac purcheas date 10.07.2023. Very but device. Rude biabihar. My issue no solve. All ready 12000 thousend paid.
Debbie
7 month old system and it’s failed 4 times
We spent $18,000 on a daikon furnace/ac/heat pump and spent another 1000 on portable heaters since it fails so often. No one can figure out the issue. It will say communication error and many times it will fix itself and start working within 6-8 hrs. This last time we have been without heat for 4 days. The install company sent someone out but said the issue was above his pay grade. The AC never got our house as cool as we want. We like it at 70 in the summer and it will be 74 most of the time. For being so efficient we have spent more money on utilities than we did with our 15 year old system.
Athony
Bad service
service/ called rex lilley the one we bought the unit from.have had terrible serviceour unit has been acting yp for several months.we called rex about loud noises coming from unit.he said that not to call him about noises coming from system. we bought a 12 year warrenty.and he will not come out and fix the problem. if he will not fix the problem i want my monet back
Anonim
To warn other consumers
I am a pastor of a church and we installed a Daikin split system in one of our buildings. We are in our second full year of operation and it has yet to work over a month without something major shorting out or just not working. DO NOT PURCHASE A DAIKIN SYSTEM! WE CAN NEVER GET PARTS! THE WARRANTY IS POOR AND THE SERVICE IS WORSE! Every time something breaks, it has been on average about 3 months to secure the part and get it installed. You are better off doing without than to waste your money on Daikin.
Michael
My units don't work
They work and after a few hours stop working. If you just use one it works for a day. Someone is coming on Tuesday and hopefully this will be solved. I hope it doesnt take 2 months for a part. Terrible that no one had fixed it yet. Never had anything fixed this long. So horrible that no one has fixed it yet. You need better service and give these people parts to fix it.
Pamela
I have had this unit for just over a year, so far, the coils have been changed out, and multiple calls to my service provider because it can't seem to cool during the hot Florida afternoons.
You can call my service provider for a full record of issues. It's a never ending issue with this system
Gloria
DEFECTIVE PRODUCT BEING SOLD CONTINUOUSLY TO CONSUMERS...AC UNITS BREAK DOWN WITHIN A YEAR ...COMMON PROBLEMS FREON LEAKS, FAN COMES OFF AND CAPACITATOR GOES BAD
UNIT INSTALLED FOR A YEAR AND NOTHING BUT CONTINUOUS PROBLEMS WILL NEVER PURCHASE THIS BRAND AGAIN...PARTS WARRANTED BUT LABOR COST YOU DEARLY ...EVERY YEAR (3) SINCE HAVING THIS UNIT HAS BEEN A PROBLEM
Anurag
Very bad service GHA160620****828472
My name is Anurag Sharma i live in Ghaziabad bought an ac on 12/06/2022 from Vijay sales its 3 days bad ac installation happened since that day my ac has lot of problem remote is not working and not Only AC is cooling
Anonim
Fan failure the unit may not be operational
Well I did find finally someone who could come take care of the issue but at this point I would not suggest daikon for any homeowner due to the sales person I had or the company that sold me the unit no longer does Repairs or you cant even get them on the phone also they didnt send me the paperwork to show that I even purchased the unit so I had no idea what my warranty was also the AC unit is 10,000 $ Way over priced for a small 1700 square-foot villa that I live in
Sridevi
Resolved: Do not chiill ac please change unit replacement
Updated by user May 30, 2022
Company fixed the issue and I have been provided with product replacement.
Original review May 30, 2022
Dear sir I can raise request so many times you technician visited checked entire unit and gas top up filled again repeatedly same complaint its a manufacturing defect its worst experience in my life to purchase especially daikin ac i want replaced my unit i dont interest always do servicing as possible to as early
Anonim
I purchased a Daikin and now one year in the fan is going out in the people that sold it to me in fyxify is no longer doing repair work and they won’t answer their phone so the pr
One year into the purchase the fan is inoperable so that being said I contact the people that sold it to me they no longer do repair but also they dont answer their phone so I had to contact Daikin consumer or whoever to get that info took me three days to finally get someone phone number that might come out and do a repair but now recognizing that I only ended up with the paperwork for the actual unit I did not get the paperwork on my warranty repair or labor so even though I know my warranty is good till 2033 thats for parts it doesnt say anything about labor and I have no Sales slip to show what I own
ankit
Their is no custumer support after so many followups their is no one who can listen replies against complaint after 5-10 days and said that that is not my work they refer the call to another person.
their is no custumer support after so many followups their is no one who can listen replies against complaint after 5-10 days and said that that is not my work they refer the call to another person and then same proces start again and again after that we tired and take the service from local vendor then they have reason your product is out of warrenty.
DEEPAK
My service complain close without solution
I HAVE BOOK A SERVICE ON 26 APRIL 2022 BUT TECHNICIAN VISIT ON SITE BUT PROBLEM BOT RESOLVED AND WITHOUT ANY INFORMATION MY SERVICE HAS BEEN CLOSE , I WANT TO YOU ALL WHY, TILL THE TIME MY AC PROBLEM NOT SHORTOUT,, I THINK I HAVE DONE A MISTAKE TO PERCHASE DAIKIN AC, RIGHT. ADD- BUXAR BIHAR 802101
Anonim
Warranty issue refused to honor warranty for a 1 year old unit based on untimely used part return caused by ocean shipping delays
After 12 years of use a new Daikin Model #RXY096PTJU/Serial #A00040 was needed, invoiced on 11/17/2020 and received on 12/18/20. This unit (manufactured in China) was diagnosed with a faulty compressor and a printed circuit assembly (inverter) on October 28, 2021, less than a year old. A new compressor and board was ordered and paid on December 15, 2021. The unit did not arrive at St. Croix until 1/24/22, and installed on 1/28.2022. The parts were dropped off on 2/3/2022 at the shipper, shipped via sea freight to Miami and then onto New York. The compressor did not arrive via Forward Air until 4/7/2022. Daikin refuses to honor the warranty because the old parts were not returned within the 30 day required by their company rules. Daikin was informed that all delays were beyond our control and provided with all documentation. Daikin has caused a 2 month closing of our restaurant because a new (less than 1 year old) unit broke down. Daikin does not care that their faulty unit caused a business hardest hit by the pandemic loss of income and refused to honor their warranty. We will start legal proceedings against this uncaring company delivering defect merchandise and responded in the most uncaring and disrespectful way possible.