crystal-light Reviews
Beverages

Crystal Light

2.9/5 - based on 179 reviews

Crystal Light Overview

Crystal Light has a 2.9-star rating, derived from feedback provided by 179 customers. In the Beverages category, it secures the 17th position out of 188 companies.

Rating

5 stars
4 stars
3 stars
2 stars
1 stars

Contact Information

Website

Phone
(800) 431-1002

Address
One PPG Place, Suite 3400, Pennsylvania, 15222, United States

Crystal Light Reviews

1/5

Issues

Not in powder form I tried calling and I cannot get through to anyone to report this situation. Need to have a reachable customer service.

1/5

Bad packages.

Just wanted to let you know that I got five bad packages out of two different boxes they were hard as a rock in the 2 years I've been using your product I've never had that happen

1/5

Stale

Contents are old and hard as a rock. Cannot be used. Very disappointing. Store will not it back. So now what. Discard all?

4/5

I called in to report an issue

The product was damaged from water and other boxes from the packing process. The packets could not be opened as supposed to be

1/5

Complaint

Packet of Chrystal Light (30) Lemonade so far has 3 empty packets-havent gone thru them all may be more!

2/5

Boxes of open packets

I love the strawberry energy and I've been drinking it for years. Now out of every 5 boxes I buy 3 will have packets that are not sealed. Powder all inside the box and it's disgusting. I've tried getting it from different stores and still the same problem if this poor quality continues I think people should start looking for something else. I'm tired of spending money on products that I have to throw in the trash

1/5

Box contained packets that were empty (not able to contact Crystal Light

the box of sweeteners (for your water) contained packets that were empty. About half were no good. I would like replacement boxes please. I prefer the individual ones for a bottled water.

1/5

Not enough info

Cant find clear information on ingredients for the Crystal light pure energy. Im allergic to coffee beans, is this an ingredient in this product?

1/5

Crystal Light Decaf Ice Tea with lemon

There are No Crystal light decaf ice tea with lemon any where in the Indianapolis, Indiana 46240 AREA

1/5

Product availability

Unable to purchase anywhere Walmart rouses smaller chains. Great product. Help second request for this information.

1/5

Not what I ordered

Ordered a three package of Crystal Light Peach on Amazon. For some reason the packets were solid and not powdered. Please advise , Kevin

1/5

Resolved: Crystal light packets not sealed

Updated by user Mar 17, 2023

Company fixed the issue and I have been provided with full refund. The company was very sorry for the issue and for ignoring my first posting.

Original review Jan 31, 2023
I ordered 10 boxes of raspberry green tea and 4 of the boxes were leaking the powdered product packets that were not sealed. Made me wonder if the rest of the product was safe. Sent an email to customer service and they sent me 1 coupon for a new box of product. I expected more from Kraft, but its just another example of cs/big corporate not listening or responding to consumers feedback. Its all about profits.

4/5

I heard all my life that drinking too much crystal light could cause cancers throughout your body

So basically I have heard to the great friends that basically if you drink too much of that Crystal Light it can cause not only cancer in your brain as well as other areas like your throat and as well as other places and I don't want that to happen to me or anybody else because these guys are my friends at my placement and I basically want to see them safe thank you and have a nice day bye

1/5

Change In Product

For years I drank Crystal Lite Orange. As I can not and do not drink Caffeinated drinks, coffee especially, I drank the Orange in the morning because it was a caffein free drink to have instead of coffee in the morning. So who is the moron that decided to make Crystal Lite with Caffein?Go

5/5

Hardened powder in individual packets

Each packet in the box had powder that was hardened to the point I crushed it to mix it with water..

1/5

Hardened powder in single serve packets

Original review Sep 28, 2022
Entire box of 10 were solidified deeming them unusable. I request some sort of compensation its happened to me on 3 occasions

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