Covington Credit Overview
Covington Credit has a 1.9-star rating, derived from feedback provided by 258 customers. In the Loans and Mortgages category, it secures the 39th position out of 671 companies.
Rating
Contact Information
Phone
(866) 413-1836
1005 E Main St., Alice, Texas, 78332-5044, United States
Covington Credit Reviews
Stephanie
When the manager refuses final payment
Sent husband in to pay my final payment since I am recovering from strokes and open heart surgery. They refused my payment
Rebecca
Calling to much
I have told them that my phone cannot make or receive phone calls because it is messed up but they still call me 4 or 5 times a day. They have called me at work and they are not suppose to that do that. They are really starting to make me mad. My loan was payment was due on april 30th i did tell them it was going to be late because i have to pay my rent it is only 2 weeks late and they keep calling me 4 or 5 times a day. They are even trying to call and caller id pops up private number
Anonim
Loan discrepancy
Well I experience a discrepancy for the 1st time ever with this company but I have to say it was resolved very professionally and in a very caring way. I will continue do business with this company and I will recommend it to anyone. Thanks again !!
Crystal
Pay off loan
I can't call and pay my loan. Says wrong number. I been calling every month and it is right number. If it has changed. I need to know
Naithan
Horrible experience this time around
First off Im a 4 year customer that has had 6 or 7 loans and never been late or missed any payments!! Have been payed up on last loan for over 2 months!! Went to get loan that was offered through mail and they tell me I now have to have 2years taxes, then tell me I have to have 2 bills or bank statement, then tell me I have to have 4 things of value for collateral!! Just goes on and on!! Rediculous!! The woman tells me they have new owners...wow!! Lost me as a customer!! Wish I had known this before I ruined Christmas!!
Samir
Your Store supervisor Miss, Chris in Columbus, Ga. on Macon Rd; was UNPROFESSIONAL AND EXTREMEMELY RUDE ON MY BEHALF.THEY ASKED ME TO MAIL THEM A COPY A COPY OF MY
ALL MY PAYMENTS Were DUE ON THE 15TH OF THE MONTH, BUT I PAID THEM ON THE THIRD OF EACH MONTH EARLY. CALLING A PAYMENT TO THE OFFICE, THE CLERK SAID, LET ME GET YOU SOME MONEY TODAY, MY REPLY WAS, I JUST WANT TO MAKE A PAYMENT. THE CLERK SAID, YOUR LOAN IS ALL MOST PAID, WE CAN PAY THIS LOAN OUT AND GIVE YOU A NEW ONE. JUST SEND. ME A COPY OF YOUR DRIVER LIC, AND SOCIAL SECURITY PLUS ONE BILL. AS SOON AS WE HAVE YOUR INFORMATION, WE WILL SEND YOU A CHECK. WHEN CONTACTING THE OFFICE, MS. CHRIS INFORMED ME, WE WILL CONTACT YOU. NEVER GOT THE CHECK AND WAS CHARGED 31.00 LATE FEE, WITH A 150 DAYS PAST DUE, SENT TO THE CREDITORS. ON MY LAST CHECK, PAYMENT/FINAL PAYMENT WAS CASHED AND I NEVER RECEIVED NOTICE OF 31.00 LATE FEE.
Anonim
Payment
My fop used for auto pay was compromised they were very understanding and will give me time to recover my money then make payment arrangementsbest
Anonim
Customer service is TERRIBLE
They are calling my job and they told her to STOP! My boss answered and ask both ladies to stop calling me at my workplace and she started yelling telling her she didn't know who she was talking to. Then the next time a lady called she answered and she was told to stop she was yelling as my boss hung up. She then called right back someone else answered and she was yelling at her for hanging up on her. This is not cool at all. At all.
KERRY
Good Loan
They sent me a check in the mail i deposited it in my checking account. It was an easy loan with easy terms. They helped me out when i was in a bind, and would definitely do it again and would recommend.
Neida
Didn't get my deposit
I was approved for a loan on Thursday and it was suppose to be direct deposit and I have not received it.
Anonim
Account problem
person at local office Set up auto pay when I got account got a email saying thanks for payment in due date then two weeks later got one saying that I owe the amount plus late fee went to local office they said it was returned check with bank nothing showed up contacted cooperate office told them the issue got a callback from vp of company he looked into it the local office put wrong bank info along with my phone number he took care of it so I don't have a past due amount or late fee that's good costumer service from him taking the time to fix
Raysondra
Pay my bill
I got 110 on my card and my loan is 107 the payment will be 109.95 and it want take my care it's enough to pay it
T
Contract signed no funds receive / contacting media if necessary
Local branch and corporate hasnt got one clue on resolving issues for customer just to bait n hook and harass you for payment.. But no knowledge or ability to resolve any real issues just puppets on a string. Contract created no funds received getting BS on the resolution. Im definitely contacted the media on their practice regarding finance fraud.
Anonim
Thank you!!!!
Your company process our loan in record time.Thanks!!!I have been associated with covington credit for many years,they will probably be in my will...
Debi
Unprofessional
No personality at all. Said everything was good to go ahead and come up I did, incenuated my documents were not legitimate
Jennifer
Too many calls and rude
ASHLEY @garland rd/Jupiter , she calls 12 times a day is rude as *** She will be the reason customers wont return . I for one will not and Ive renewed my loan 3 times. Ive dealt with Sandra the manger and she was friendly and the reason for my renewals . This Ashley girl has ruined my experience and I will not be back . Pissed is not the word