commerce-insurance Reviews
Insurance

Commerce Insurance

1.3/5 - based on 111 reviews

Commerce Insurance Overview

Commerce Insurance has a 1.3-star rating, derived from feedback provided by 111 customers. In the Insurance category, it secures the 80th position out of 868 companies.

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Commerce Insurance Reviews

1/5

Payment issues

I made I made two payments one in December ck#494 for $115.02 a January payment ck#497 for $160.00. Now I get a notice for cancellation of my insurance . Could you please solve this for me . Looking forward to hear from you. Brenda Larguinha (774) 264-****

1/5

Claim accident

Even though their costumer is 100% at fault, without even listening to me, the answer is we wont be covering your damage. Go use your own insurance. worst insurance company ever..

1/5

Payment

Haven't received any paper work any bills it's been few weeks had insurance

3/5

Want to know why you are cancelling our homeowners insurance during covid19for dog breed issues

I'm a legally and clinically disabled individual who was discriminated against and neglected by your Insurance representatives. Apart from that, my pain and suffering was compounded by the mistreatment and poor business practices executed by those designated to handle my familys claim. Videos, texts, emails and photos are being compiled for an accurate timeline.

1/5

Not paying the medical bills,one step away from collection agencies

I was rear-ended 4 months ago still receiving medical bills that haven't been paid by Commerce, medical provider threatening to go to collection agency non-payment of bills.I have repeatedly sent them the bills over and over and over obviously it's falling on deaf ears.

1/5

Outstanding Balance

I have spoken to Commerce Insurance and they reviewed my file and what they found was that I am paid in full and no longer a customer with them.

1/5

Report accident

A customer of you're hit my door while I was in the parking lot, when I went to see the door I wait for him to come out from the car to talk, instead he just left without saying nothing I follow him and made the report to the police, now I'm trying to claim the accident with his insurance but is close And I have to wait for regulars hours, I'm trying to claim my repairs from his insurance

1/5

Bait and switch tactics

I purchased a homeowners policy and paid it in full only to have it inspected and reviewed two months later at which time the insurance company assessed the house at more then double the purchase price. They then doubled the cost of the policy. I then received and addressed the survey that was submitted to justify this increase which was clearly fraudulent. I have been in the construction business for over 43 years and very up to date on current building costs. it is a establish fact that you can build a new house in MA. with upgrades for $150 a square foot and this survey co "siteline" came in over $410.00 a square foot which is totally absurd. I submitted documents supporting this fact that were totally ignored. I was told that I could not speak with underwriter or the survey company only my agent who got nowhere with this process. I then received a bill for thousands of dollars more and if I didn't make the additional payments I would be cancelled for non payment losing my original amount paid of almost $4,000.00. this amounts to unfair and fraudulent business practices as the survey company will not stand by there survey as outlined by there disclaimer on the survey. Any help in this matter would be appreciated.

1/5

Insurance claime

I had a very good experience with their customer service and their rapidity in responding .

1/5

Towing

There's no 24/7 customer service for towing... What happens in an emergency????? I'm not satisfied with Commerce Insurance

1/5

Insurance

I paid my insurance monthly payment and they canceled me

1/5

What a joke

Had been with AAA insurance which is basically MAPFRE and had a minor fender bender due to crazy x girlfriend and a ticket last year that was right turn only not failure to yield to pedestrian or blind! Don’t bother with this company your better off with anyone else! Going to geico!

1/5

Insurance quote

The insurance has a different name!! What is Mafre and what is commerce?

1/5

Insurance claim

I got into a wreck last night I'm trying to get a claim

1/5

Terrible experience!!!!

I've never heard of this company before, a AAA agent hooked me up with them. I signed up for a year, paid up front for the entire year since there was a little discount (Dec 2017 to Dec 2018). My term ended Dec 17, 2018. I called AAA before I left the country because I knew I needed to pay my insurance. i told them to deduct my bank account for the entire year. I went on my vacation and didn't get back until early January. I received several mails from Commerce insurance, one of them being they cancelled my insurance due to lack payment. I called AAA explaining about what happened. They told me Commerce wouldn't reinstate my insurance. I then found another insurance on my own, not through AAA. Early Feb Commerce billed me $10 for something I don't remember. I paid. Then late Feb they billed me again for $96. I called AAA and asked what that for. They told me that Commerce continued to cover me (supposedly) until Jan 3 when I called them and asked about why they cancelled my insurance. Basically, - there was no warning from Commerce before they cancelled their policy; - they sent bills in the mail but didn't follow up when they didn't get the payment; - AAA or them emailed me once about authorization to deduct my account. I didn't remember received the email, or I might accidentally delete it. Things happened! Yet they never gave any warning when the insurance was due. I'm a responsible person. I never missed bills. the fact that I paid the entire year the previous year didn't mean anything to them. Due your research before deciding on using Commerce!

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