coco-mats-n-more Reviews
Carpets, Rugs and Mats

Coco Mats N More

0/5 - based on 2 reviews

Coco Mats N More Overview

Coco Mats N More has a 0-star rating, derived from feedback provided by 2 customers. In the Carpets, Rugs and Mats category, it secures the 14th position out of 35 companies.

Rating

5 stars
4 stars
3 stars
2 stars
1 stars

Contact Information

Phone
(866) 561-1921

Address
PMB 233, 1574 Gulf Road, Point Roberts, WA, 98281

Coco Mats N More Reviews

1/5

The Worst Service!

I ordered my mat on Nov 10, 2012 for a Christmas present and received it on Feb 22, 2013. I was never notified that it was on backorder or that it was sold out. It really ruined a portion of my Christmas and I had do buy something else at the last minute. I was counting on this mat as a gift and this company, Coco Mats N More really let me down. I will not be purchasing anything else from Coco Mats N More and will go elsewhere. Customer Service is really lacking! I received my receipt with the mat today and there still was no explanation. I could have at least received a discount for this purchase or on a future purchase but they probably be owing many customers the same. I doubt that I'm the only one with complaint from this company.

1/5

Cocomatsnmore.com has bad mats.

Updated by user Sep 26, 2012
So far it has been one month and they don\'t have the guts to return my calls. I am going to pay the

BUT I will never order from them again.

They have expensive shoddy products. 09/23/2012

Original review Aug 26, 2012
I purchased 5 mats from CocoMatsNMore.com for $214.59. They arrived frayed, unraveling, dry, and loosely woven. I complained to the company (Scott at 866-561-****) within 7 days of their arrival. At first they accused me of dogs chewing on them etc and I sent photos of them to the company. They finally agreed that the mats were bad and said they would make sure that the next 5 would be better. The second set came in the same substandard condition. I called and complained again and they are not answering my calls. I think they just order them from a third world source and can't control what they are selling. I am going to pay the $200+ bill but I will never use them again.......bad mats!

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