Coachmen RV Overview
Coachmen RV has a 2.2-star rating, derived from feedback provided by 207 customers. In the RVs, Motorhomes and Trailers category, it secures the 14th position out of 227 companies.
Rating
Contact Information
Website
coachmenrv.com
Phone
(888) 327-4236
423 N Main St,, Middlebury, Indiana, 46540, United States
Coachmen RV Reviews
Wendy
Screwed over by Coachmen
I bought a brand new 2022 coachmen Catalina legacy edition in May 2023. Delivery and setup was not included so that was an extra $600 out of my pocket. 3 days after setup I noticed water leaking under kitchen sink. Turns out a gasket was not installed properly. That cost me another $365. Decided to mouse- proof the camper and found more standing water under cabinet. Turns out that was a faulty water pump. As Im checking under the camper found the protective underbelly has a huge hole that someone tried to seal up with black expanding sealant that broke off. I had to fix that then found standing water at the bottom sides that is covered with some kind of fabric. I could hear the water splashing inside. UGH!!! Then the latch on the outdoor kitchen jammed and I was not able to open the door. OMG.. the list goes on and on and on!!! Had brought the camper back to the dealer to have repairs done. Cost me another $750. I did a walkthrough with the service guy and pointed out everything that needed repair. They put in a new water pump, tightened a screw (one), and fixed the radio and AC. HOWEVER, it was brought back with a bowed wall in the bunk room, and they had brought the slide in with the bathroom door open so the door is now cracked and the door *** is in shambles. DO NOT BUY FROM COACHMEN!!! Also, I purchased this from Lazydays in Monticello MN. I contacted them about the damage when it was brought back. They told me the bathroom door was broken when I brought it in.LIARS!!! And they did NOT fix anything under the camper so there is still standing water as well as WET insulation. And as of today, it has been 8 days and nobody has ever called me back. Why has there not been a class action lawsuit against these people?? And now what is my next step??
Anonim
Trying to transfer title
I am trying to transfer a title for a 5th wheel camper but the DMV here in Georgia can't seem to find the correct info for this camper.. YEAR - 2007 VIN# - 1TC3B842X7131**** MODEL # - Same as VIN# MODEL - CHAPARRAL 328PJ (The decal is severely faded but this is what it looks like to me) Any information you can send me in a PDF would be greatly appreciated. Thanks Mack Driggers
Paul
No answer
Called at 10:30pm MT no answer. Not all issues happen during your business hours! We are at Bryce Canyon National Park and we were never given an owners manual.
Paul
Co2 sensor will not stop
Went to Amandas. VM. Who is Amanda? It is 10:30pm here at Bryce Canyon, 2nd trip, and the Co2 sensor goes off. Very POOR customer support. Why did I buy a 2nd Forest River product?
Anonim
No return of call to dealer for parts poor see
Has dealer try to order side window broken out by campground mower person. Hole in side of camper with no Window. Need part try to overnight it Company wont even call you back for the part. What a *** customer service
Michelle
I was sold a lemon
Bought Viking Trailer at Lazy days Tampa, dot we bought it I noticed a leak at the window , come to find out window was upside down. Weeps were at the top. Now 3 months later the floor is falling through soft from front to bath room , dropped trailer off to lazy days Saturday, called me on Monday said it was moved by wind and damaged my lemon and another trailer and I was responsible! NOT! I am notifying the states attorney general, I am also seeking a lawyer and filing a lemon coma against coachman, I got screwed and I am not happy I do not care what this costs me , I am seeking retribution and will stop a nothing to correct the wrong done to me and my wife over this crap, sold a lemon, tried to trade in my hey would only pay for 15 k of my trailer no deal, like a used car salesman, I cant believe this is your business model cause as far as I see it sucks.
Anthony
Resolved: New coachman sports coach warranty claim
Updated by user May 24, 2023
Company fixed the issue and I have been provided with partial refund.
Original review May 23, 2023
hello i purchased a brand new coachman sports coach this January from dillons rv in deptford NJ replacing my 2022 salem hemisphere 353 bed. coach has been great untill last weekend we were travelling down the interstate headed to the mountains for a camping trip. As we were driving on a highway the fridge fell out of the housing in the cabinetry and crashed into the sink destroying the front of the fridge and ripping the cabinets apart as if fell over. This happened from no sudden stops crashes nothing out of the ordinary. This camper has not one single scratch on it kept indoors has 1000 miles on it since purchased. So we leaned the fridge back into the cabinetry ratchet strapped it back in so it didn't hurt my children sitting across from it and headed home to bring back to dealership. At the dealer ship the service depart said they have never seen anything like this before i agreed that this was a huge safety concern for me and my young family traveling in this unit. So this is where i start to get upset dillion rv called coachman to have the warranty check into coverage. the woman named linda said it was absolutely no fault of your company and i must have made a hard right hand turn or took the camper off roading then proceed to laugh at me and say she couldn't believe i was trying to get this passed through your company for warranty and i am a aggressive crazy driver from nj. keep in mind i never met this person before nor does she know who i am and she can come to this conclusion from three photographs taken from the dealership. This woman then proceeded to give me horrible attitude because i asked how she came to her conclusion. she said she has no time for me and i need to speak to scott scheinel i said ok. this was two days ago as my 250k dollar investment tis sitting in shambles in a work yard i have tried calling this man and leaving messages to try and work this out or atleast be able to explain the situation but to no avail. i dont want to have to get legal help, or go online and put bad reviews and videos of how im being treated but if it gets to that point i guess thats what ill have to do. all i want is to get my brand new camper fixed from something i had no control of and was incorrectly mounted whatever the case may be other and not get humiliate on the phone. by the way this fridge was about 6 inches from pinning my wife between it and the stainless steel sink! I dont think thats anything to laugh at as this is supposed to be a safe family vehicle. hope to hear from someone soon.
Robert
Warranty issues
Trim fell off slide out, heat and a/c not working properly, black water tank gage not working properly.
Yaslin
Trying to locate slideout fuses
One of four slides and awning will not go out. Can not find fuses that control these particular items
Carlos
Defaulted tire sensor
My sensor has been defaulted for months being a issue with sensor my camper has been side line for months..because of sensor..need to speak to someone about my problem..
Gloria
Defective replacement matress
I bought the matress in Oct. Started using in November and it has a crater in the middle of it in December. This is unacceptable.
Michael
Furnace not working properly
Just purchased a 2022 coachmen Catalina legacy edition and its a piece of *** Before I paid my first payment I had water damage in my bedroom because the slide out wasnt sealed properly. My TV had a red line in the middle of it. My fridge wouldnt close properly. Now tonight my furnace quit working ( and no I dont have no damn air in the line) DO NOT buy a coachmen product its a piece of ***
Carla
I am very upset. I have a Freedom Express 310 deep Slide liberty edition. I had a leak in the bathroom along the back wall. Well they had to take the back wall die, and the wall down by the door.
They had to tear down the wall. Redo the pipes. There was a cut in the pipe from the toilet to the water line. We have a 2020. Bought it new. The wall was full of water. Now I have to replace trim and walls! Replaced water line. Been leaking since we bought it. Leak showed up just now. Very poor worknmanship! Cost me a month to figure it out! And 397.09!
Robert
Because of the issues I have been having
We pulled our camper out after it supposed to have new light and awning put on and it still has *** in it and the lights barely work also the sliding door falls off and ended up with *** in it the fuse door falls apart and now the front wall is bowed we have had it in more then we have been able to camp over these issues. The bad part its a 2021 Catalina legacy 343bhts and then above all the bathroom door frame fell apart they are built to fast and not good enough for the money and I have been told by numerous rv stores that it should have never been sold to me and it should have went back to the manufacture let alone we opened up the front slide and it has leaked numerous times and the living room slide carpet is falling apart at the stitching
Susan
Shower door safety issue for coachman
Sharp edge of shower door handle. Husband fell back on it. Very deep laceration to left forearm. Required ER visit with numerous sutures.