clear-choice Reviews
Dentistry

Clear Choice

1.7/5 - based on 463 reviews

Clear Choice Overview

Clear Choice has a 1.7-star rating, derived from feedback provided by 463 customers. In the Dentistry category, it secures the 4th position out of 249 companies.

Rating

5 stars
4 stars
3 stars
2 stars
1 stars

Contact Information

Website

Phone
(888) 651-9950

Address
8350 E. Crescent Parkway, Suite 300, Greenwood Village, Colorado, 80111, United States

Contact Clear Choice Customer Service

Clear Choice Reviews

1/5

Need full top and bottom teeth

I went to I went to Clear choice. My bill is $58,000. Please let me know if Im getting into something that Im gonna regret. I have 4 teeth on top on top of 7 on the bottom.

1/5

Need refund never had work completed paid out 23,000,only 2 implants,requested refund by phone and email

Have pain ,throbbing in implant area,office in pic closed till Aug 28,need refund to complete work properly somewhere else,they have appts 2 months apart,once they get your money ,they ignore you,dr.lorenzo,did not offer any emergency support or meds,the take advantage of seniorspaid upfront over 23,000 ,they do not answer phone or email,please help

1/5

I first checked here because when I called Clear Choice they told me will get someone to call you back. But they never do call me back. And now the issue is grown to what I’m considering is out of con

My implants are failing and hurt so can you contact me because l am rinsing my mouth three times a day with lidocaine and taking gabapentin for nerve pain in my mouth ever since they were working on my mouth. And I told them while they were working on my mouth and it didnt concern them so l thought that The tremendous pressure and pain I was feeling would go away but it never did it just got worse and worse and worse. I thought that by contacting here you would reach out to them and tell them please call this young man because he has issues and you are Responsible for the implants and the appliance thats in his mouth until it is not in his mouth and as of now its still in my mouth. Best Regards, Eric

1/5

Poor business practis.

THEY turned off the phone because I switched to another company but i was useing the number they issued.use

2/5

Out of service

Updated by user Jun 29, 2023
They continue to send Bill's for nothing. I have no service nothing from them yet they send me Bill's. I did find out they are partners with the company I do have service from.

Original review May 30, 2023
The company turned off the phone because I changed to another provider and had the number they issued. Petty and vindictive after 8 to 10 calls to clear choice and my new provider I still have no phone.

1/5

Things going wrong

Implant process started last year. Salesperson told me a bunch of things that turn out to be not true. My teeth removed upper plate put in posts put into alternate places not were discussed. Doctor says he's going to follow one particular track. Changes tactics and is trying to give me the final set of teeth without doing adjustments and he'll just grind them down till the fit in my mouth. I have the post-surgical set back in my mouth. My mouth is killing me. This set catches food everywhere. There's a great lack of trust at this point. I'm sure when I go in for the alleged adjustment that I insisted on, he's going to slap me with the final set in basically tell me to get out. During my last visit he was trying to put me in the final set of teeth and hand me my bags in my records and let me go. This after he promised me in another set of adjustments to make sure that they fit properly before he ordered the final teeth. How do we fix this?

1/5

Issues

I was speaking on the phone for 2 hours with who I thought was corporate Clear Choice I want you to explain to me who pissed off consumer is how did you get the information that I was upset with Clear Choice was I calling the wrong people oh that would be so disappointing to me and what a waste of time please introduce yourself to me or I will complain about you how does that sound please I'm not being a b**** I just am tired of the runaround I want an explanation

2/5

NOT SATISFIED NO ONE TO CONSULT AND SEEK ADVICE ORIGINAL CONTACTS LEFT THE COMPANY

UNSATISFACTORY JOB, VERY EXPENSIVE AND NO ONE AVAILABLE FOR THE FOLLOW-UP CONSULTATIONS NO PROSTHODONTIST FOLLOW UP, TOP ARCH REPLACEMENT (WAS NOT NECESSARY) IS NOT AS PROMISED, REQUIRES A FOLLOW-UP CHECK, SEEMS TO BE GETTING SLIGHT LOOSE. FOOD GETS STUCK ALL OVER. NOT IN SYNC WITH THE BOTTOM ARCH. IMPRESSIONS WERE NOT OF THE CORRECT FORM.

1/5

Unsatisfied

The implants are not even close to my real teeth, they are to big for my mouth. I'm constantly bitting my tongue and cheek. And it costs $600.00 a year just to have them cleaned. After I paid $53,000.00

1/5

DON'T WASTE YOUR MONEY! I got

I got my implants in 2015 and have had my front teeth break 3 times at a cost of $150 per tooth. I was told the last time that they will continue to break because of the materials they use. This was not ever told to me! Also, loosing your 4 front is not considered an emergency to them and you will have to wait a week to get an appointment. They also no longer offer cleaning services. I found another dentist who informed me that he has so many patients from Clear Choice that he has fixed. THEY NEED TO BE SHUT DOWN!

2/5

I am so hurting and depressed.

I am now without most of my upper prosthesis and went for the upteenth time for a repair. In less than 24 hours my prosthesis broke and was taken out with my mouth guard. I called the next day on Friday and the more broke on Saturday. So called again and was told that she would forward my concern because there was nothing that could be done for me now. She will try her best to get me in soon. How is this even humane???

1/5

Bad diagnose and ripped off

I needed to get a clearance for surgery. My Dentist found a tooth that required either a root canal or have a tooth pulled. I went to Clear Choice for options. They told me I needed to have 2 teeth pulled and bone grafts. I would heal while recovering from surgery. They took a deposit but wouldnt schedule the procedure without clearance from my doctor. After talking to the my heart surgeon I found out if they had pulled my two front teeth and started the bone grafts it would have delayed my surgery until everything was healed. I went for a third opinion, which agreed with the first opinion. I had a root canal performed and scheduled my surgery. Clear Choice didnt refund my deposit, said it covered the X-rays. Lesson learned, be aware of fast taking Sales Persons.

2/5

Use to have auto pay now you are turning off my subscription ever month could you start emailing me my bill before due

Turning off subscription each month could you start billing me before it is due use to do auto pay ever month

2/5

Class Action Lawsuit Against Clear Choice

***If 20 or more patients or victims ban together and sue - its considered a class action lawsuit and will receive more priority in the legal system.*** I am a current 'patient' with Clear Choice (Dallas) and received a warm welcome when I first started my journey replacing my upper teeth about a year ago. I should have known this was a bad financial decision (which has caused physical harm on my quality of life) when I was woken up out of anesthesia during my procedure "4" times and left ALONE while I was under?! Then to have bite marks on my left hand which caused blood & bite marks on my body?! Who was watching me while I was under anesthesia?! Now, add that I am struggling with memory issues at age 40!? I have paid over $20K CASH (out of my savings) to Clear Choice and struggle with unknown sharps of pains in my gums, poor workmanship as my left molar has since broken off as I was eating a Flintstone vitamin?! And so forth as others have reported. Then they still want another $7K to complete the set?! No way!! I have been calling for over a month and the primary doctor who treated me is relocated to San Antonio (over 6 hours away). I have an appointment next week with the principal doctor; however, the office has been hammering for the additional cash when I have been so unhappy?! The expectations were not clear and I really was not educated on what to and what not to expect from this process but it has not been a good experience and we are currently considering our legal options. During my research, I have found this website and reviewed the other patients' feedback and see a lot of similar poor business practices that have impacted my poor experience and left me in this horrible, uncomfortable and broke (literally) circumstance. Please contact me directly if this sounds familiar or you have experienced anything as I have as I believe (sadly) that there needs to be a lawsuit to assist patients / clients indemnify their losses at (972) 955-**** or info@***.com I am not an attorney - but I am an American and know these major corporations' are taking use average Americans to the cleaners - mentally, physically and financially. What's wrong is wrong and what is right is right! Samantha T.

1/5

"Clearly" a SCAM!! please believe these stories

they do not provide you what they promise as someone mentioned before they treat you like a celebrity until they get your money notice that none of them at the office have the same procedure done do not at any cost let them pull your teeth do what you can to save your teeth your facial profile will change you will look very much older I have pictures to prove this if you would like to contact me feel free to do so and I will show you what you will be paying for do not I repeat do not fall victim to this company it is a scam I regret not doing my homework and I regret listening to someone that was not able to provide me other patients real pictures not professional pictures that can be photo shop or contact information for them I regret it everyday I cry when I look in the mirror. I get depressed. I am very remorseful for this decision do not make the same mistake that i did. they put pretty teeth in your mouth but they do not fit your face. your face will sag and you will age tremendously.the value of what I have lost can never be replaced. I was doing this so that I would have no worries with my teeth anymore and now I worry more now than I ever did in my lifeplease at all cost do your homework before making a decision like this that's all I ask. they claim to have 3 D technology but everything that is being done by man not a 3D anything. So ask for photos of what you will look like ask for references of happy clients don't fall victim to the save 1000 dollars off if you sign up right now scheme I found out later that someone paid 37,000 for the same procedure that I paid 50,000 for. run as fast as you can a way from this company. work on your mouth tooth by tooth. if not you will deal with the same nightmare as I do because after having this procedure done you do not have the alternative to go to traditional dentures ...yes they got your mouth and file down all of your gum that's why your face will sag because you have been stripped from the gum that help to structure your face ~God bless, and if there is a dentist out there reading this that can help clients that have fallen victim to this company please leave your information on this site to be contacted I need an alternative I can't live the rest of my life like this

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