Citgo Overview
Citgo has a 1.7-star rating, derived from feedback provided by 171 customers. In the Service Centers and Repairs category, it secures the 31th position out of 1094 companies.
Rating
Contact Information
Website
www.citgo.com
Phone
(800) 423-8434
1293 Eldridge Parkway, Houston, Texas, 77077, United States
Citgo Reviews
Rolonda
Was treated extremely horrible for no reason
Ended up stranded due to U-Haul at this place with my husband my husbands best friend me and my sick elderly mother that was in the hospital that I was trying to pick up while 10 hours away from home didnt know anyone around let these people know what the issue was we had somebody on the way and or either we were going to rent a budget truck instead of U-Haul because our U-Haul gotten stuck long story there that cant be on the U-Haul review or you can look at Google Maps and see that review but anyway these people are very rude *** car ended up calling the police on us and With all of our stuff my mothers wheelchair my husband me and his best friend had to leave walking from the premises before anybody we know from back home could even try to get to us or arrange anything and these people are very rude my advice stay away do not go to the store and they do not like bikers they are stereotype people and theyre prejudiced stay away from them I can prove everything I have said about this business also
Anonim
Pot holes incident
I need to speak with someone about my vehicle this a very important matter,no one has reached out to me or responded to me and I think it's not rite or fair,could I please get a phone number to talk to some one who can help me resolve this matter,thank you,my phone number is 901590****
Lear
Sexual harassment
Older guy who works there was friendly at first then he gave me his number then started sexually harassing my girlfriend and I and watches my car when i pull off. He gropped her thigh and kissed her on the cheek. He also came on my driver side another time and tried to rub his body on me while there were customers and was pinching my inner arm and trying to rub on me
Anonim
Complaint
Nothing happened. Sheila never gave me a call. Sheil from CN Brown never call me back like she was supposed to. This employee was under the influence of what appeared to be Methamphetamine. I used to be a drug and alcohol counselor. It was very clear. And is making Citgo look bad. I'm never going to any Citgo ever again. Who's at fault if he gets injured on the job while high. Him? CN Brown? Citgo? Regards, Corey
Anonim
I got a complaint yes my name is Joe Hill I went into your store to purchase a pack of cigarettes the guy gave me the wrong pack I told him no I wanted the blue cool 100 and somehow he got an a ***
And I explained to him I would not be his n***** or no other by anybody else's n***** and I told him he had a messed up attitude toward customers
Yovanny
Criminal Behavior
Today May 18 Between 11:30- 12:00 noon. Location -7-11 At Buckner Blvd and John West in Dallas Texas. I'm a Creole Dark brown men working for a law firm in Downtown Dallas. Wearing a orange color outfit And felling wonderful. I approached This specific store to buy breakfast snacks. At the moment I was entering the store. The store clerk called for a racist name. I ignored because I was not aware of the Criminal behavior against me. Happens that this individuals engaged in Criminal assault move, because they didn't like the color of my outfit. Calling Homophobic insults. I ignored because I was not aware of the situation. But the clerk and his assistant, don't want to be just insulting, he sent a person to assault me. I realized I was in a dangerous situation. And Rush out of this place the soon as possible.. This racist individuals Don't have place in our country
Kaelen
Poor customer service
Poor customer service called me an out-of-state *** and told me to leave all I wanted to know was when I get my money back on my card because I only got $.11 of gas instead of $25
Clay
Y'all suck *** suck
Ayyy " we can and do not have to offer service can fuse you due to policy" I'm going to find your home office and kill y'all. Y'all suck . Pending my card gotta wait 20 days for my money back I didn't even get to pump gas. *** yo team and *** you. Slit that throat!!! Y'all git on and get rite. I needed that money. I'm starving cause y'all suck at y'all job? I'ma make sure y'all starve? Swear you actin out ? You showing me something? You evil ? I'ma cut that all out u . I'm being real to. Im done.
Anonim
Card is declined
We can not use our card at the Northport Maine Citgo pump on the Wentworth property. It asked for our zip code and declined
Charles
Gas station attendant stealing from customers
Me and others in the neighborhood have watched the attendant at the citgo. Detroit Michigan 48221 located on livernois and puritan this one attendant over charges $2 every time if getting multiple items if using a card he doesnt process the payment until you leave or ask for a receipt we know this because it still says waiting on cashier until you leave the others at the gas station we're told we're told don't shop here then.
Anonim
Ripped off
Lady cashier stole $10 from me when I paid for my items I handed her a $20 and she said it was only $10 and tried to argue with me . The next day she tried the same thing with someone else . I just want my money back . And I left a voice mail of course no return phone call .
Cassie
Tax forms
Cannot find the local office to contact the company to ask any questions i need in on my w2s. I called the company i worked for and they told me call corporate office but gave me no number.. The call wouldnt even send out or ring for me to speak with anyone now im typing an essay to ask about my w2s lol wow online *** great
Brad
Water Contamination claim
Incident location Citgo 24 GA-136 LaFayette, GA 30728 Upon fill up truck cut off pump #10 Dash indicated water in fuel Towed to Automotive Specialist (AS) Paid $1,031.83 to AS get running again I have auto shop reciept- $1,031.83 Gas pump receipt- $50 And towing receipt- $75 Ally ins deductible - $200 I can forward to an email address if reply-able. $1356.83 total to be reimbursed at cash value.
Anayely
Citgo in Newport Arkansas
Cashier are very rude and Harassment ppl and call the police on ppl who buys beer the restrooms are very dirty and it like They r using drugs
Anonim
I still have not got my money back.
Are use my card to get gas and I did not realize that the pump is broken so I canceled my card and went inside and paid cash. Yall took $50 out of my account without my authorization. Whenever I called customer service she said specifically I will get it back within 24 to 48 hours. That was five days ago. I am a single mother of two and I was relying on that money to pay for groceries, which obviously Ive not been able to do. Not only are you taking money out of my pocket but youre taking food off of my daughters table. Its ridiculous. I would never go to any citgo establishment ever again. Even the employees were saying it is ridiculous how yall operate.
Felicia
Refund
I went to a location in Woonsocket ri 02895 tried getting gas twice and it didnt work the rude ignorant employee said what the *** Did I want him to do and I simply explained I just wanted my money back and here I am still without my 120$ that I need for bills I will never in my life go to another Citigo location nothing but problems when I do go there I want my money refund like today