CINEPOLIS Overview
CINEPOLIS has a 1.8-star rating, derived from feedback provided by 101 customers. In the Cinemas and Theaters category, it secures the 6th position out of 76 companies.
Rating
CINEPOLIS Reviews
Akash
Refund for tickets
19th August 12:15 gadar 2 show has been cancelled by your movie theatre location pacific mall NSP New Delhi. The manager says there is technical issue on audi and we cant allow although after get my refund but I have never seen such irrelevant reason from any other movie theatre hall. Better to go for any other movie theatre, needs to improve a lot otherwise next time there will be no electricity supply excuse will be heard from manager
Bava
Ticket chaging
Unknowingly, tomorrow's movie ticket was booked for Jeddah and it should be changed I need a ticket Dammam Please help me Booking id WQK6JLM
Anonim
Very disappointed
Hi till the date I havent received the my payment back. There is failed amount for the same movie two times for two different cinemas 1st Cinépolis janak 2nd for Unity one rohini. I received call from Unity one. But nothing received till the date. Also from janak not received any calls Mailed all the detail with payment screenshots Very disappointed
gurpreet
Refund for booked tickets because of humiliating staff
I booked three tickets for cinepolis [Amritsar] branch and seats were found broken. I tried to ask the manager and it was really humiliating.
Ashish
Wanted to talk about one problem
I was booked wrong language so I want to chance my language so plz chang my tickets status and confirm
Chandon
Want refund
I want my my fund back for ticket . I book yesterday ticket book online but I don't get any ticket please refund my money
Biju
Wrong place booking
Iam booking ticket wrong place.. Any chance refund or change place. Booking in jeddah, i need dammam.
BirBhadur
Send my ticket
Today booking gadar 2 movie booking 2 ticket on Sunday 13/08 2023 but not received my ticket payment mode google pay kindly send my ticket
Dina
Issue with service and the manager
This movie theater is an absolute flaming trash pile scam. As someone who has been coming here for a while and puts up with the *** service, I can honestly say my last experience will stop me from EVER coming back. at least coming back and spending money. The kids they have working here dont give a crap about their job so no one is checking tickets anyways. I highly suggest you just walk in and go see a movie. Anyways on Sunday I went to see Barbie and this place was in absolute disarray. There were tons of people standing around drinking, Barbie and Oppenheimer came out this week so of course it was busy. I tried ordering my drink from the bar as I usually do (If you order from your seat and wait for someone to bring it, you'll wait at least 40 min.). The guy behind the bar literally said to me "No you cant order from the bar today. order from your seat and we'll bring it out to you even faster!" HA. I went to my seat and I was 40 min early to my movie. there was a server in the theater when i walked in so i ordered immediately. After waiting a full hour, I still didnt have my drink. the movie started and i was just waiting and waiting. i went down stairs to the hallway where they have all this food lined up, and all these kids are just sitting around on their phones. The food all looks cold and drinks are sitting there with the ice melted in them... I couldnt believe what i saw. I looked around and was like wow, all this is just sitting here? what are you guys doing? Clearly they were going to be no help. I went to the bar to just get my drink and go watch the movie. The same guy who was there before turned out to actually be the manager. The manager, or i think he's the assistant manager, Dane Young. I told him what was going on and he still told me he would not get me my drink. As i was missing my movie, standing at a bar, a paying customer, but im not allowed to order a drink. absolutely ridiculous. He then went on his computer, and yelled at me from behind asking what seat I was in. He obnoxiously told me to go wait for my drink, and that i should stop complaining because now im getting free drinks. Excuse me? Im a bartender myself. I know exactly that stress he was dealing with. And i know how to do it with a damn smile. The way this man treated me was absolutely ABSURD. I will PAY to have good service and drinks as I always do. But this guy was just a piece of *** honestly. I went back to my theater and still waited another 20 minutes for my drink. After this experience I really couldn't focus on a movie thats all about female empowerment and being kind to others and yourself when this small petty man just screamed at me from behind his bar. He absolutely ruined my entire experience. I have been looking forward to seeing this movie for months. After the movie was over I went back to the bar to have a word with him. The movie theater was less chaotic and full at this point so he wasnt running around like crazy. I explained to him that the way he spoke to me was simply not okay and it clearly really hurt me, and that I am a bartender as well so I understand how stressful it can be but still but still, he showed me now sincerity, no apology, just a snarky smile on his face and him reminding me he comped my drink for me. Oh , which he actually didnt do I still have a charge on my card. I asked him for his bosses name or card and he refused to give me one. So yeah Dane Young if you see this and if anyone reading this knows this man, please explain to him that after working at a movie theater since 2007, he should really know how to do a better job. ***
Sathish
Still not received mail confirmation.
I have booked a movie ticket on maaveeran. still not received mail confirmation. I didn't login. i booked a ticket in guest. Mail: satizz.2896@***.com First name : Sathish Last Name : Kumar
Sanjana
Cancellation of tickets
By mistake I have booked the ticket of another day that is 14/7/23 please cancel the ticket and refund my money.
Anonim
Ticket refund
Ticket queue has waiting time of 30 min and system of ticket generating restarts 3 times wasting our movie time by 25 mins . Need refund of our ticket . Booking ID - T747 508**** , Invoice no. 482037
Deepak
Broken seats provide n display off in running movie
Broken seats provides n movie screen off in running movie for 20 min atleast..i want my refund for t
Jai
Tickets regarding
Please cancel my tickets it's a humble request, please cancel my tickets I did it by mistake, I need the money back please,help me out
Ayushman
I did not receive my ticket after payment
Please refund my payment in my account please sir and mam please refund my money in my account please
Ragul
Money deducted tickets not booked
Money Rs 296.48 is deducted from my account, but tickets not booked i submit my HDFC Bank msg screenshot and I paid through gpay let me share the gpay screenshot also it will be a good proof too. i paid in gpay at 5.30pm on 29/04/2023 kindly slove this dispute as soon as possible. Hope you guys know each and every penny of your customer's money is important to you. kindly slove this as quick as possible.thankyou