chime-bank Reviews
Financial Services

Chime Bank

2.2/5 - based on 1400 reviews

Chime Bank Overview

Chime Bank has a 2.2-star rating, derived from feedback provided by 1400 customers. In the Financial Services category, it secures the 14th position out of 1724 companies.

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There are no contacts for Chime Bank yet.

Chime Bank Reviews

1/5

My chime account was hacked and over $400 was stolen how can I get my money back? I

On New Year Eve while at home with my family I had a repair man at the house welding fix a pipe because we had no running water for 3 days I only had $160 and he was charging me $180 so I was trying to send him money through my cash app which is connected to my chime account. And figured out that I no longer had access to my account. I have the biometric for my codes. I have been with chime for about 3 years and never have I ever been so upset and disappointed. I then went to my messages and email and received message alerts saying that my email address and phone number has been changed and updated to _ and I screenshotted all information received on my end. I traced the number and it led to Boston it also has a address with it, I used the Google cloud and seen the house as well as the vehicles in the driveway I have been on the phone with so many agents affiliated with chime doing the same thing over and over and nobody was ever taking notes during the calls because there's no record of my complaint but I have emails stating that they are aware of what's going on and that an investigation is going on. I'm just trying to get my money back so I can pay rent, that was my second check at this job and I worked hard for it and refuse to just let evilness to prevail.

1/5

Can get a call back

Please call me I want to sign up I do not have account with chime please call me 401 696 **** Paula Morrison

1/5

I have 70 in savings that i was trying to transfer but now I cant access it through the app

The app locked me out and every time i try to log in it takes me to a page as if im creating the account and Ive already tries changing passwords

1/5

Why they taking so long to respond to my dispute

I've made a dispute with chime on Oct 14th /15th each day after that until Oct 22 I've called spoken to a supervisor each time and was told my dispute was being work on asap they had it push to priority I was told check MY email later on that day make sure I email them from the email link to the account on Oct 22 I decided to call again the anxiety of waiting on a email every day was to much. I spoke to a rep who not only told me I have no dispute and I can't speak to the dispute department that the issue about the dispute I had to onve again explain was my fault I ask to speak to a supervisor several times before I was switch Over to one the supervisor said she see the many conversations noted ive called but none of the emails and I sent over 20 emails from the 14th from my email on Oct 19th a supervisor actually told me she was forwarding all my emails to the back department letting them know I've already sent the information receipt of transaction etcc however the supervisor on this day ask me to just email them again when I get off the phone and i did and finally got a email back from chime after emailing them for 8 days straight from the email attach to the account and the email I was told same as the phone they working on it now someone will be with Me shortly ITS Oct 25 I haven't heard anything I ask them for a time frame what they protocol into situations besides just keep checking email I can't get no real response no accurate answers they are very unprofessional and not forth coming or straight forward I told them I do not want to be a chime customer I just want my money refunded they wrong as ***

1/5

I am on the log in and it said I already have an account

I can't log in and my account is a member I cannot see my information !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

1/5

It says I already have an account with Chime

I nevered had an account with chime and I've been trying to get one and I'm being denied I just heard of Chime

5/5

Dispute a transaction

Car rental insurance online told me I needed it and got to pick the car up and the insurance I got online from them was a third party and wouldnt work so I had to use my day to day car insurance so now I need my money back

1/5

Why was my account closed ?

I singed up for dierect deposit , now I don't know when I will get my paycheck this is total BS!!! Pissed off

1/5

I want to make a depute

I bought a amazon gift card and cvs pharmacy and the card was already redeemed l call Amazon a they don't want to respond me for $160 lost ..l want dispute and get my money back

1/5

Locked account

My account was locked over a week ago and I have sent in the required documents to get it opened. Here it is 1 week before Christmas and I don't have a damn dime to my name and I have 2 small kids. If this isn't an un-Merry Christmas I don't know what is. I have sent the documents in 4 separate times and still nobody is smart enough to push a few buttons to unlock my account. This has done it for me. I will find another bank with customer service reps I can talk to when needed. It must be a bunch of unorganized, inattentive jokers running this company. Shame on y'all.

3/5

Resolved: Add email

Updated by user Nov 16, 2020

Company fixed the issue and I have been provided with product or service ordered.


Updated by user Nov 16, 2020
Timleewbg@***.com


Updated by user Nov 16, 2020
fix and get back to ne


Updated by user Nov 16, 2020
Still waiting

Original review Nov 16, 2020
waiting Be patient they should fix it

3/5

Someone hacked my account and stole money

I received my unemployment check and an hour later my chime notifications came up on my phone saying it was a pay a friend transfer to a person name John b. And it was for:H I never approved that transfers card was locked and someone still was able to get into my money... I never used pay and friend threw my phone this is a new phone.....never approved this transfer

1/5

Worse bank ever

Chime is the worst bank ever I wouldnt recommend them to anyone

3/5

My account was wiped out and customer service is atrocious

I received an email yesterday saying my phone number and email had been changed. I emailed back (like the email said to do) and in a matter of seconds was not able to access my account and got a notification saying google play store was denied because I had a balance of $0. They even took the spot me $20 .. customer service is now not responding to emails.. no response at all

2/5

Refund

Hello I was talking to someone yesterday about my card that keeps declining on Amazon he told me had to verify my account so he told me to send him the money yavan F my email is lashantalewis962@***.com

1/5

Fraudulent acctivity

Ok so not only did I go to jail on June 4 2020 and got out on like 17 th during that process my card received a bunch of money added and then transferred to the person who has stolen everything in life from me we list our jobs and I'm living in a tent

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