cdkeys Reviews
Games and Movies

CDKeys

1.8/5 - based on 174 reviews

CDKeys Overview

CDKeys has a 1.8-star rating, derived from feedback provided by 174 customers. In the Games and Movies category, it secures the 41th position out of 360 companies.

Rating

5 stars
4 stars
3 stars
2 stars
1 stars

Contact Information

Website

Phone
(855) 534-4806

Address
Agiou Andreou 339, Andrea Chambers Court, Floor 3, Office 307, Limassol, Limassol, 3035, Cyprus

Contact CDKeys Customer Service

CDKeys Reviews

2/5

My xbox live code i purchased is not working

Hi good afternoon i purchased a xbox live code jyst a few days ago and now that i tried to utilize it doesn't work unfortunately but i paid for it can u please help me immediately. Ive purchased on your site previously and never had any issues like this one before.

1/5

No reply when purchasing a code that didn't work, i brought another code and no reply

customer service is awful, no reply to emails or phone calls after i provided them with the details that they requested

4/5

He pagado un juego y no he recibido codigo

Hola hoy compre un juego en CDKeys y me cobraron pero no he recibido codigo del juego, ni aparece en mi catalogo de juegos de CDkeys. El juego me sigue apareciendo en el carrito como si no lo hubiera comprado pero ya está pagado. Ayuda!

1/5

Impossible to get correct code or money back

I purchased yearly subscription to play plus spent 60 dollars twice just not to receive working code.tried getting a new code or get them to fix the one they have however they emailed back with ridiculous unreasonable requirements anything to not fix their issue and keep your money also no quick real response and don't bother calling constant busy signal really disappointed.

3/5

No asset for an hour

Been on another call for 1hour and I have got the time to be waiting that long for a instant code ..

1/5

Took my money,didn't send me anything.

Original review Jun 28, 2023
I would give 0 stars if I could.I used many other sites like this one,but never encountered anything like this.First time purchasing from this company,I ordered 2x 3 months of Xbox Live Gold,I didn't receive any email about my order,but the money was taken from my card (I paid with ApplePay).When I check my account, and go to "my orders" it says I didn't order anything yet. I tried reaching out to the customer service, they are unreachable on Facebook and Instagram,and barely respond to emails.They asked for the last 4 digits of my card,and before that told me,that no email like mine was used for transaction.I sent them screenshots of everything I could,including my balance,where it clearly says that the company charged me for the transaction.Didn't heard from them since.I will have to call my bank,because this seems like fraud.

1/5

Because my I put the code on Rockstar and I didn't get my game

I bought grand theft auto v pc - criminal enterprise starter pack and I didn't get the game so It would be great if you send me another code or something

1/5

Poor experience

Bought Jedi survivor. Sent me a code that doesnt work and its impossible to speak to some about my. Avoid this site all costs

4/5

They don't reply to emails

I have been a customer of theirs for years, they have never done anything wrong, except recently. I had bought the remake of Resident Evil 4 on a different payment method. However, a few days later I went to go check the monthly payment option that I knew I selected turns out that was completely bugged out, and I was charged the full amount. I contacted them and answering their questions about what the situation was and how their payment option was bugged I asked them another serious questions VIA email, but that was 3 days ago and no one has responded to me since.

1/5

Not had my code

You have took my money and not sent my code Ive got no Email so if you could can you send it as Im not happy

1/5

Buying stuff that don’t work

I brought my son with his pocket money a gta card but when we got the code it didnt work so I would like a refund today as it was yesterday I brought it

1/5

I brought my some a game pass and it doesn't work

My son asked me to buy him a gta pack but when he put in the code nothing happened and I would like a refund please

4/5

Phone number no longer works!

Used the number on this site and it just hung me up. I don't have strong feelings on their normal support through the ticket requests, but disappointed I couldn't just call and get it immediately over with. They usually have a great working program and I consistently get my product in good time and quality; I just wish they had a phone number still.

3/5

Redeemed incorrect code

My younger sister had bought Hogwarts Legacy for me, the Ultimate Edition, but had bought it for the series x/s, instead of the pre order for Xbox One, I redeemed the code at the start not knowing it hadnt come out on Xbox One yet, it wasnt until an error message popped up stating the game wasnt compatible with my device that I had noticed she had purchased the wrong version.

1/5

Bought a game at Christmas unlimited FIFA 2022. Got the wrong one

Bought unlimited, got standard it was my sons Christmas present and 3 times I been in touch with u over it can u please help

1/5

Code isn't active and not replying me

Hello i am writing here that possible i will get some help i bought at 13/12 a gift card of 12 month membership i Paid on it alot it was a gift for my brother but the code didn't worked it's said the code isn't active, i am writing for CDKeys on daily routine with request to reactivate my code or to change it or to get refund to my bank account but i don't get any response i have my family which is buying from y'all and me too and we are very disappointed from the service recently please i am asking again i need a solution i will not stop till i will not get any solution, i will send the code and what it's saying here rn also if necessary let me know

Sign In