CD Baby Overview
CD Baby has a 2.5-star rating, derived from feedback provided by 62 customers. In the Music stores category, it secures the 13th position out of 120 companies.
Rating
Contact Information
Website
www.cdbaby.com
Phone
(800) 289-6923
9600 NE Cascades Parkway Suite 180, Portland, Oregon, 97220, United States
CD Baby Reviews
Marc
Horrible service
A class action lawsuit is needed against this company. Their customer service is nonexistent. Their timelines are whenever they feel like it. They do NOT live up to any expectation of working with you or assisting in any way.
Anonim
I have been trying to speak to someone to update my racords , and change the payment method in sending me my payments.
I have been trying to speak to a customer service or account payable person. With no luck, or anyone getting back to me.. I want to change the payment method to have it directly mailed to my listed address. 202 York Street #1H, Brooklyn NY 11201. The reason being I have not received any payments to my account and over eight years or more.. thats a Problem.
Anonim
I need to talk to customer service agent
Change need to be made on my title it's a coma don't suppose to be a coma in title please change and contact me thru email
Anonim
Royalties
I have no complaints at all . I called after hours will call you Monday gw not mad at all. You are Doing a great job for me and I so appreciate just have a few questions
Leonard
To send W-9 taxform for family man lilnardent
This is Leonard Smith I need my W-9 form for taxes so I can file can you all send it to leonardsmith4th@***.com it the family man lilnardent thanks and have a blessed day
Billi
Need y'all to send me my 1099 to my mailing address
I need yall to send me my 1099 to my address Marilyn Becnel 15 Parlange Dr. Destrehan Louisiana 70047. Thank You !
Anonim
You asked me to
I understand the solution is in progress with sound exchange. We are standing by until you resolve the problem thanks
David
No answer ad customer support
No answer after several emails, phonecalls to place my order correctly! I'm trying to figure out what the best price is for my CD to sell. CD Baby doesn't answer after several tries! Please contact me asap. Thank you Come on! I have a CD to release!
Bondie
I realize you have100% of my publishing since 2016
I need out of this deal I just spoke with ASCAP publishing is R.S.T.R. Entertainment Inc.Hopefully this is a mistake.
Misha
Copyright Strikes On My Own Music
To whom this may concern, I have been getting copyright strikes, from YouTube, on my own music, and that is only distributed through cd baby. There are others on the YT platform having the same issues and it is always through cd baby. Is there a way we can rectify this error? Best Regards, Misha Bodnar (Bela Lugosi Band)
Anonim
Not good seevices
Because your service is stressful, depressive and very worrisome. Because of the one time payment to keep a song live on stores, i thought i should change from my old distributor( Tunecore) to CDbaby. I was informed to repay for all my releases, provide same Tracks, same artworks, which i did and yet my song( Trouble) is been over a month and still under review by your team. the album that i submited also is been duplicated in stores instead of me to have the same album and not different uploads since i provided the same tracks, same artwork and same UPC codes. wWhy am i now having different uploads of same project in my profiles. the old uploads by my old distributors already gatheres streams and these ones you uploaded is fresh, if i should inform my old distributors that i have changed to a new distributor and they decide to delete my songs from my their page, that will make me lose streams. And this is why i am yet to inform them, and for that, they are still charging me for my releases after i have paid you guys so i could conveniently switch but your services are unfortunately very ineffective! And again, i wrote my songs, but i keep getting messages that i must provide additional song writers and their information. Just don't know what to do about these. Unlike my previous Distributor, when a customer is worried, you can email and at most 4 to 5 working days you will get a response,. but your email address, i have emailed and email and i never got a response. And the Robot programmed chat on your page is only limited to some questions and anything above it's programming, it will reply by saying: Even my self don't know the answer to that. I really tired of your services...
jerusa
I can't get noone on the phone
the worst distributor ever. you cant talk with anyone and they spend weeks to get back to you if they do so
Joao
Conclude compensation for my CD's
I'm Joao Evora and I would like to discuss with you about my three CD's... 1. Viva America Cabo Verde. 2. Great America. 3. Compilation, all three by me Joao Evora... Please call me by my phone number 401443****, or 401753**** and my new address is 214 Roosevelt Ave Apt 524, Pawtucket, RI 028606
Silas
My account was unable to login
Everything was good until I paid for the distribution bill after 2 days I cant access my account again
Charlotte
CD baby is obviously a Scam
Why is it so difficult to reach someone at CDbaby by phone or on line. CD baby is obviously a scam and since I am A Federal Agent with Homeland Security. I will be contacting one of our lawyers to find how to launch an investigation into the criminal activity of CD baby. I will also spread the word pertaining CDbaby tactics.
Marcus
Poor customer service ! Strange behaviour concerning submissions
I am very upset. There are always stupid change orders in terms of cover design or metadata. The CDs are then not offered on Amazon or digital albums are frozen and you lose valuable time or money. There isn't really any customer service and if there is, you usually have a know-it-all who is anything but friendly. Pity!