CareCredit Overview
CareCredit has a 1.9-star rating, derived from feedback provided by 607 customers. In the Cards category, it secures the 13th position out of 169 companies.
Rating
Contact Information
Website
www.carecredit.com
Phone
(866) 893-7864
PO Box 960061, Orlando, Florida, 32896-0061, United States
CareCredit Reviews
Anonim
I am so sorry. I was never a pissed customer. I reached the wrong dept.
I have not had any complaints. when I looked you up on my phone the number I called was the only one listed and I did not see that I was contacting the "Pissed Customer" dept. Please accept my apoligies,
Katie
Fraud! They allow fraud and do not have a dept that will support your investigation.
They allowed my identity to be stolen - specifically the use of my credit and social without checking that it was a different name, address, bday, and even completely different state. Their customer support and fraud team was completely worthless and offered no help or path to resolution. My advice - if you care about your finances - do not use this company.
Trig
Horrible phone automation
When you call care credit, you are met with an automated voice that wont shut the heck up. It rambles on telling me everything I didnt ask to hear. To get to a live person is not easy and you have to get around this damn chatty Cathy automated voice. Then, they took a double payment and have the nerve to say it will take up to 15 days to get it back. That means I have to go 15 days without my money for my other bills. How damn arrogant of them. They need to return the money back to the account they took it from.
Anonim
Apply for credit
You have a couple of rude agents there. Maybe you need to reach out to providers that offer care credit brochures. Dental office was unable to help get the policy and terms for application. I called a number of times and was told II could not apply by phone. False advertising. I wouldntIi
Dorothy
To remove an authorized user from my card
They said I had to send the request in writing, They said I could not do it over the phone.I do not understand why they. Have to make things so difficult? Its ridiculous!!
Kylyn
Make payment
Set up acct sand then only wanted routing info and checking acct wanted to use bank card and wouldnt accept so I called and used your auto payment on phone
Anonim
About my care credit account
I was told that my bill will be wave for this month, until I get my new card .my cash app was hacked. I don't know when the card will be here, I will be looking every day
laura
Bogus interest charge
Got charged interest on new purchases. Was lied to by customer rep Micha and manager Kevin Young. Both were very rude and would not reverse bogus interest fee. Closing this account ASAP. They are not BBB accredited and it shows. You have to call after every payment to make sure funds are allocated properly between promotional and nonpromotional balances. No where on their bill does it state how much to pay to avoid interest. Not convenient or modern at all. Please avoid if possible, there are better credit card companies that are more upfront and less deceptive.
Gertrude
Didn’t get what I’m to Pay For
Worst place to be financing all of the consumers be careful You will be paying for something you did not get
Deeann
Get my bill sent on paper
Never got ahold of them. Non of the numbers given let's you talk to a person and no place to let them know what I want changed
Anonim
Apply Credit for hearing aid
I still can't apply on line. I use to have an account with care credit and I let my account expire. I would like to reapply. Please have someone call me at 301-616-****
Christine
When I spoke to representative, he could not give me answers of what I needed
Original review May 21, 2023
I dont understand if I closed the account because I paid off the balance why theyre using it against me now. If my account is closed, it shouldnt be affiliated with my Social Security number. The representative could not give me any answers. If apply again a closed account should not still be connected to my social security # if my balances was paid immediately.
Frances
*** credit card
I need to know if i don't get time to pay off the credit card. Will i be allowed to make a balance transfer to another credit card of mine?
Yajaira
I was treated unfairly, and my account was closed causing extreme hardship.
Despite never missing a payment. My account was closed under the guise of submitting "bad" payments. I was diligent and proactive assuring that when alerted I made prompt additional payments to rectify technical issues. Despite all my pleas my account was closed. Causing the hardship that will not only adversely affect my credit rating, but I will also not be able to get medical attention I desperately need since I need the CareCredit account to cover my out-of-pocket expenses.
William
I wish I could’ve talk to somebody in person
My dog got poisoned and I asked your credit for a application for a credit card and also there is got to run around run run run around in my dog is sick and I need to take him to the vet so thank you guys very much you guys helped out a lot and I am I wish I couldve talk to somebody in person
Kevin
Disputed unauthorized additional charge!
I disputed a charge with CareCredit aka Synchrony Financial last year that I didn't authorize with a merchant and only authorized a different dental service. Even though I didn't need the dental service on the agreement I was still charged still for another dental service in which I never authorized. CareCredit denied my dispute twice and was for the merchant in which I have been doing business with CareCredit for years, however, never again will I do business with CareCredit after last year and just paying off my CareCredit card this yea