Cardpool Overview
Cardpool has a 1.3-star rating, derived from feedback provided by 115 customers. In the Gift Cards, Rewards and Cashbacks category, it secures the 33th position out of 198 companies.
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Cardpool Reviews
Anonim
$50 egft card not accepted at Old Navy
this is my 3rd attempt at rating my opinion. I tried 3 times and waited and waited for a response to the live chat (they said 3 people were available for chat). I give up. $50 down the drain and never again.
Anonim
Old Navy card not accepted
Old Navy card #600...wasn't accepted but I'm sure I haven't use that gift card for $50. They told me to send an email. ??? I did and haven't received any credit or information in regard to my question.
Angela
Unable to use gift cards for Regal Cinema.
Now that the theaters have reopened, I hoped to use the gift cards I had for Regal. When I attempted to confirm the amount on the cards, the numbers were not valid. What am I to do?
Anonim
Did not receive the card
I placed an order for a gift card, they sent a link where i have to enter a number to retrieve the card, the number they have is wrong and now i cannot receive the card.
Anonim
Fraudulent card purchases
Purchased cards that have no value or invalid
Anonim
Data breach
so- bought some cards...NONE HAVE BALANCES- turns out the info must have been stolen on their end- have to file police reports over this crapo not used.
Marlyn
I want to return back the cards that i bought yesterday in giant eagle
The number is incorrect I can't reached this number
Shawna
I never received my money
I and her to a $50 Kohl's Gift gift card into card pool and never received the money once in my account I have a screenshot of my verification saying that it went through I was never paid my $40
Anonim
Won’t honor warranty
I bought two Pottery Barn gift cards from you in February which were good then but now Pottery Barn says they are void. I was told by your customer service that since good the day I got them you will not refund my money. That is a one day warranty not a one year warranty as promised.
Mary
None of the egift card # or pin number #'s I recieved from grandma
Yes I received a bunch of gift card numbers and pins for GameStop card numbers and pins Burger King Best buy and not a single one of those that my grandma had bought and you all sent to her which she sent to me worked so I'm thinking since she's now dead and gone that I need a complete and total exchange for new working gift card #s or 100% full cash refund
Azadeh
They sell you empty gift cards
I bought 3 Ann Taylor gift cards each with the value of $20. From the very beginning I felt like there is something wrong with these gift cards because the numbering was off. AND they don't work neither in store nor online and I have tried them in 5 different store locations and they all told me. Yeah we have seen a surge of scam gift cards that costumers bring and they all bought them from Cardpool. Another day I was trying to use another ihop gift card that I bought from them and I faced the same issue. So, apparently they were doing good up to a point but now they have given up and sell empty gift cards, they have definitely become a complete FRAUDULENT COMPANY WHAT A SHAME!!! when I contacted them about their empty gift cards. They told me they were full upon arrival and you must have used them and not remember. Or somebody had access to them and used them without your knowledge and we are not responsible!! THE CLASSIC LIAR! because the gift cards are e-gift cards and in their app when I press check the balance it shows $20 in each gift card!!!! SO HOW DID I/OR AN IMAGINARY THIEF USE THEM BUT YOUR APP SAYS THERE IS MONEY IN THEM?!!
Pamala
Money owed
I sold a $50 gift card to Cardpool. The offer was $33.62. I opted to receive payment by MoneyGram for a $10 fee. Total I was owed was $23.62. I only received $13.62. It appears they charged the $10 fee twice. I’m still owed $10
Anonim
Cardpool? More like Cesspool. HA!
Tried to sell a gift card on their website. Entered gift card details, checking account info and contact info, waited for text verification code to arrive on my phone. It didnt, so I selected resend code button. Got cant resent code message. No further instructions on page. Tried customer service phone number listed on their website but it cannot be completed as dialed. Selected Contact Us on website and was redirected to a Zendesk error page: Oops, this help center no longer exists. So now they have my checking account details but I have no way of contacting them. NICE.
Rebecca
Moneygram reference number
Sold cardpool Walmart gift card and never received reference number for moneygram and cannot access email used
Anonim
Haven't received payment for my card
My gift card money has been taken but haven't received my money gram