carbon-nigeria Reviews
Loans and Mortgages

Carbon Nigeria

2.6/5 - based on 749 reviews

Carbon Nigeria Overview

Carbon Nigeria has a 2.6-star rating, derived from feedback provided by 749 customers. In the Loans and Mortgages category, it secures the 8th position out of 671 companies.

Rating

5 stars
4 stars
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1 stars

Contact Information

Website

Phone
+2 341 460 9945

Address
Plot 642C, Akin Adesola Street, Victoria Island, Lagos, Lagos, Nigeria

Contact Carbon Nigeria Customer Service

Carbon Nigeria Reviews

5/5

Password reset error

I forget my password to login in my account My name iSA bio 0813405**** Kingsett Mining.com old password issabi@***7

1/5

OPENING OF ACCOUNT

OPENING OF ACCOUNT, WE OPENED AN ACCOUNT BUT ITS NOT ACTIVE YET, PLEASE HELP US MAKE THE ACCOUNT WITH NAME- ORANGE DRUGS PORTHARCOUT DEPOT ACTIVE. THANKS

5/5

My account got blocked without a reason

The reason is that immidatly I bought another phone, I downloaded another carbon and I login in to new phone but not working, and repress it but not still working. After that my account totally black, please helped me. My name is Alao Wasiu Olasunkanmi. Age 21 6 1987

1/5

Want to report an issue

I want to change my Email address on the app, cause I can't make any transactions on the app please work on it

1/5

I want to speak with customer care representative

Good morning, a mail was sent to me by Aisha carbon offering me a 30% discount of my long due loan of N35,129 Naira. That when I paid, they would clear my debts and remove my name from the blacklist. The 30% discount will be N24,590. I made a payment of N17600 on 21/07/203 and N7000 on the 23/07/2023 which has completed the 30% discount. But up till now the money is yet to be confirmed, and the loan is yet to be cleared. Attached below are the receipts of my payment and the screenshot of the mail sent to me by Aisha carbon.

1/5

Failed transaction

I made a Fund transfer since march 17 2023 to this beneficiary account 611665**** mc Chris branch 2 amount 71,900, and it wasn't successful and i was debited,till now no refundment kindly help me out this is sender account 793046**** oni oluwagbenga caleb thanks

1/5

I can't get the OTP to login

OTP not received and no response from the team. Poor customer service. Carbon need a phone number for clients to call

1/5

Because of my carbon account was locked

I tried to login into my account I miss typed the pin wrongly and they luck my account I cant login into the account going a week now

3/5

Request for letter of non-indebtedness

Dear sir, I am humbly request a letter of non-indebtedness from your institution to prove that I am not owing you just in case I'm being asked for future sake. Please help me provide the letter to the email provided above. Looking forward to your timely co-operation. Thanks!

5/5

Resolved: Need to withdraw

Updated by user Jul 10, 2023

Company fixed the issue and I have been provided with full refund.

Original review Jul 10, 2023
I cant access to my money due to have lost my email and it asking for code and I need the money I need to withdraw

1/5

Letter of Non-indebtedness

I am writing this with dissatisfaction over the treatment of my request for letter of Non-indebtedness after repaying my loan, payment of 2000 charges fee for the letter. This I have done since on Monday and I was assured the letter will be available within 48hours but today is 72hours gone. Kindly clear my records with Bureau the Credit and issue me the letter. Your irresponsiveness has affected me and caused me so many inconvenience. I don't know why it's difficult with you as compared to other platform

5/5

Resolved: To clear credit bureau

Updated by user Jul 04, 2023

Clear my Credit report.


Updated by user Jul 04, 2023
Nothing was develop

Original review Jul 04, 2023
On my carbon app where the credit report is I there is a 2 issues that needed to be clear pls help me clear this cause am no more owing remove my name from bad credit report this is taking longer than expected I have send several mails and other things nothing has been done so

1/5

For support

Sir good morning I have pay all my debts am owning u and I need letter to show tht have pay it I want to give my bank the letter please this my email address Mamayaroint@***.com u can send to my email thanks

1/5

Resolved: Account not updated after payment

Updated by user May 17, 2023

Company fixed the issue and I have been provided with full refund.

Original review May 17, 2023
My account is not yet updated since last week after payment Secondly I paid into this account of carbon it did not reflect since last 2 weeks and no refunds y pls I need my refund

5/5

Resolved: Because of my carbon account was locked

Updated by user May 08, 2023

I my password.


Updated by user May 08, 2023
Update is good


Updated by user May 08, 2023
Carbon account update is good

Original review May 08, 2023
My account was locked and I don't no the problem of it i try the forget password and is not working please what can I do to it carbon please I beg you.

1/5

To lay complain

I sent to someone but the money is not successful I made another 3 transaction still the same Im tired of carbon

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