capella-university Reviews
Universities, Colleges and Schools

Capella University

1.2/5 - based on 121 reviews

Capella University Overview

Capella University has a 1.2-star rating, derived from feedback provided by 121 customers. In the Universities, Colleges and Schools category, it secures the 11th position out of 330 companies.

Rating

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Contact Information

Website

Phone
(866) 679-9682

Address
225 South 6th Street, 9th Floor, Minneapolis, Minnesota, 55402, United States

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Capella University Reviews

1/5

Unsolicited emails

I literally receive 2-3 emails from you every single day. They have ignored my request for them to stop.

2/5

They don't have trained faculty mentors to support students.

Faculty Dr. Cynthia Dyson is an adjunct faculty, who is discriminate against students, and she does not know what she is doing. She will simply give you a good grade to make you fail in the end; Capella gets the money. But the student will not get a chance to defend their dissertation.

1/5

PSA- long, however please read. Capella University So, as most of you know, I’ve been pursuing my doctorate of nurse practitioner degree through Capella. It’s been a long, heavy road. I recently

PSA- long, however please read. Capella University So, as most of you know, Ive been pursuing my doctorate of nurse practitioner degree through Capella. Its been a long, heavy road. I recently just submitted a 70+ page project charter, which is somewhere between a dissertation and a thesis to keep it in easy, understandable terms. That project charter was approved by two highly regarded professors with Capella University. In fact, it required a secondary review. I received 100% on my second iteration. Not to mention two other professors had an opportunity to read my project. I cannot testify or verify the validity of whether they did that or not. However, Im guessing not, since this is the first time that this has been mentioned. Once I was enrolled in the next class which is where I am stuck now, class 9901 I went from achieving 100% on everything that I turned in to not being able to pass this class. Not even close! A four- five page paper that I can normally write in less than an hour I have failed six iterations. SIX! Somehow, someway, my project charter got approved And Capella University just kept on collecting my money, and now I cant move forward. I met with the department chair on Thursday along with my academic coach (Zoom), who has known all along what my intent has been. I should be done with this program right now. However, Capella is a for-profit university, and they have me sitting in a state of stagnation, where I literally cannot do anything. I am three classes away from graduation and they just are now telling me that my project charter is likely not going to be approved by an independent review board. Really, how the *** did I get this far!! More importantly, how did I get this far successfully with non stop compliments. Now, the brakes are on, and I have to sit and wait for the department chair to decide what the next process looks like. Meanwhile, like I said, Im continuing to be in the same billing cycle, so I am paying to sit here and do nothing; when I could be done. Im also now at risk of losing my preceptor And potentially my practicum site. Which would require me to start all over. AFTER NEARLY A YEAR !!! Buyer, beware with a Capella University. I had such good luck with them during my masters degree and now that Im on this flex path it literally is all about money in my opinion. I am so beyond disappointed that I have no words to describe how I feel #capellauniversity #capellaflexpath #TAKINGMYMONEY #buyerbeware #ismellalawsuit #capellashameonyou

1/5

About an enrollment

I was told that I only had 2 classes remaining to obtain my masters in EDU and after jumping through hoops and putting up with so much from Capella; you all changed the goalpost and I find this to be very disturbing and anyone applying to this school should know how fraudulent you all really are.

1/5

Unable to Graduate

As a former student of Capella University I experienced the bait and switch situation! I was attending Capella 2014-**** in there Marriage and Family Therapy Masters Program. However, due to the pandemic I was unable to find the required internship to graduate. Therefore, I was dismissed from the program. I am so disappointed in the whole process! Now I am left with student loan debt and no graduation! In addition, I was told I need 8 more classes if I wish to get a masters degree in general psychology. I cant afford more debt!

1/5

I attended this fraudulent PhD program in 2009-****--this school from 2002-**** wiped out 8-10,000 of their PhD Students those years leving them 121-300,000 today in Federal Student Aid debt..

Original review Apr 15, 2023
The current 2022 legal settlement applies to two cases at Capella University and they are taking their time to pay. What a joke on American Higher Education. This is a ploy to let the public think these 8-10,000 PhD former Capella Students issues from (2002-****) has been resolved. They have NOT. Please DO NOT BE FOOL--- Those fraudulent practices of use by Capella Univ.on their PhD Students those first (2002-****) years still exist. Software manipulation has been one of their tools used those years --while student work trained their entire PhD Dissertation Faculty from (2010-****). Many of those (2002-****) PhD Students remain today $ 200,000+ in Federal Student Aid debts.today 2023. -- In 2014 with their next step Capella took-- with the Flex Path program this & new software CR#3 allowed this University to finally recover. Their Flex Path was "the cover-up" with their GRADUATE DEGREES. When during 2010-****...many PhD students were manipulated to fail-these are "A" Students with Master degrees. So then they fail in an Exam or will to be moved to a second Masters degrees (they did not need or want) & with a few more courses. What would you all do if your Future Career was lost. That degree shift allowed those Students now a 2nd Masters degree. These former PhD students would be considered then-- Graduated. This creative manipulation at Capella increased that Graduated # Rate, so Capella would qualify---for Title IV Federal Student Aid funds. None of the.several Regulating Agencies caught this (2009-****). As a result this University simply continued to ruin thousands of PhD student because of their ON-line status until about 2015. Minn. and America needed this University during COVID as it was wholly ON-line --but at what cost to we Former Capella PhD Students (2002-****) who deserve justice still. All the evidence remains at the Minn. OHE still from 5/2018 in 5 boxes. It is currently at the Minn. AG office since 2/2019 and we wait for their action still. The OHE has been applauding Capella for these many years with Comm. Olson. Still w ith former PhD students having these $200,000+ Debts incurred by this University, it is they-this Capella University-- that should be paying back the Federal Student Aid to the Taxpayers for the rape of these 8-10,000 former Capella PhD students & America's FSA accounts...don't you think?

3/5

Poor handling of financial aid! Poor customer service!

The amount need to attend the Flexpath program changed 3 times. This caused me to borrow additional funds and or pay out of pocket. Then suddenly I had $4000 more borrowed than I needed. Then I only had $1200 more than I needed. Talked to 4 people, different answers from all 4 as to what, why and how this occurred. Still feel like money was taken by them that shouldn't have been. Pay close attention to your financial aid amounts and where/when it is used!!!

2/5

Financial Aid

I started my first class at Capella 8/9/2021 and still to this did have not been awarded financial aid. It has been a back and forth between my former school I transferred from and Capella. I have never transferred schools in the middle of an academic year. I still have unused funds that were returned to the lender and can have that awarded to me, but both schools are being difficult. I am in the 3rd week of my second class and still nothing.

1/5

Thieves they are

Had strait A grades 3 yrs. PhD in Education...they burned me on the last 1 credit. They did not give me the 30 day redo period. They gave me 5 days. Stupid they contract out the PhD end of program to others an your degree hinges on an outside venue to decide your life. They are bias to many that do not believe their new age educationa curriculums

1/5

To inform others

I applied to Capella right before the pandemic and shut downs, my first class started in that April. My organization I worked for was greatly impacted by the pandemic and I received news I had to move me and my child to another state to keep my job at another facility. Capella was so unsupportive. I was trying to get out of a lease, organize a move and everything was shut down, in addition to leaving family behind. I was fighting back so much emotion explaining all this to my counselor and he said "do the best you can do". I asked if I could change my start date but he said it was after the drop date and there was nothing I could do. Simultaneously I was receiving emails from Capella stating how they were helping students that were effected by the pandemic. Not in the least. I wrote multiple emails to the administration, and left 2 voice messages on a line they never answered. I never got one call back. I now have the bill for the entire first quarter even though I had to just drop out of the class. My coach would be typing as I was talking and hardly hearing or listening while I was in this situation. It was horrible.

2/5

Taken advantage

Please do not go to this school they would drag you through the mug and take all of your money and throw you out.NO

3/5

Various issues - mainly how my financial aid was handled

Had tried for two months to access my financial aid, to determine what, if anything, I had been awarded. Every time I got an error message (yes, I tried different browsers). I tried calling and would be on hold for minimum of 40 minutes. Left my number for a call-back and received two return calls - both times ringing ONCE! Not even enough time to press the answer button on my phone. I am now done with my degree and still am not able to get an answer regarding my financial aid! It has been one roadblock after another with this school. I have never in my life been so frustrated, from IT people who say they will call back and never do (even with an emergent issue) - to an instructor who docked my paper for things that I clearly never did (my advisor looked at my paper and the things that I was docked on and agreed that the instructor was in the wrong), and now this! This school already has a class action lawsuit pending against it; I would think that they would be more careful in how things are run here. NOT impressed.

2/5

AVOID, AVOID, AVOID!!! Horrific school; class action lawsuit...

I have tried numerous times to access financial aid to see what, if anything, I have been awarded. I have gotten no where with trying a chat with the dept; when I attempt to access my financial information I receive an error, and yes - I have tried different browsers. I called them, was on hold for over 40 minutes, finally just left my call-back number. Received a call - it rang ONCE - not enough time to even hit the answer button. Called them back, again left my number. Just received another call and again - it rang ONCE. I am beyond frustrated with this school, and no one will help me. I am now completely done with my degree and STILL have no idea if I've been awarded financial aid!! With as easy as it is to spread the word about an incompetent school, I am very surprised that Capella is allowing this to happen. There is already a class action lawsuit against this school; I would think that this organization would change their ways...

1/5

This school is all about Title IV money

This school is all about Title IV money. They will drain you dry then spit you out! Without a degree (regardless of how long you attended the school or grades you have passed). They DO NOT CARE about students!

1/5

8 years and still seeking justice for Capella University PhD fraud (2002-****)

Updated by user Oct 14, 2022
DO NOT BE FOOLED--- CAPELLA PhD FRAUD from (2002-****) is NOT OVER.. Remember our 100's of PhD Complaints that went to NCA/HLC, Minn. AG & OHE Offices by 2012--OUR fraud issues with Capella University was with the PhD program that did not EXIST from (2002-****) have...

Original review Jul 11, 2020
This University in (2002-****) at its 4 University Schools did not have qualified PhD faculty to teach its PhD Dissertation phase. There were no part time PhD faculty for these PhD students hired for this full time higher level PhD degree until after 2011. Nor was there any on-line program that was effective for the Faculty training of all PhD faculty developed until after 2012. In 2011 they laid off 110 faculty and staff disrupting many PhD students progress to that date. Then the University newly hired 65 Part-time with training requirement at this wholly on line school. The training took a good year. Finally by 2013 there were part time PhD Faulty for this full time PhD Dissertation phase. To get that training program the University used their committed PhD students to develop that training program that was suggested to take 10 weeks but turned into 2 years with the failures that followed this process. The PhD program itself was disconnected, incomplete and dysfunctional during most of this time from 2002-****. Capella then in 2009 hired 327 Paid Recruiters and added more chaos to the PhD Student Population-- That Chaos that resulted created havoc so the University followed this in 2011-**** used their Comprehensive Exam step to cut many students or dissuade them from their PhD as many were too long in the program already-(This Comp.Exam step is just prior in the PhD program ---to the student entering their PhD Dissertation were the trained faculty did not exist). So instead of progressing these students the University used the Comp. Exam to cut many (A&B) PhD students but only after taking much of their Student Loan FSA funds. NOTE: This Comprehensive Exam was given the quarter (@ $4500+) after those 1.5-2 years of PhD regular class quarters were taken by these committed PhD Students. Around 2010-11 this Comp. Exam worked as the guillotine to these PhD students already in the program for several years it stopped them right before the PhD Dissertation phase while for 2 years it trained a group of their PhD faculty. Then 2013 it provided that template to all the other University schools for their faculty training that takes minimally 2 quarters. Then after telling these long time students (formerly all A& B students-now that they failed this exam (by Univ. fraud & dishonesty) they had them repeat it and fail another quarter twice- Then Capella offered them a 2nd Master's degree instead of their earned PhD or dropping out, or being administratively withdrawn etc.. But they also had to take a few more courses to get the Masters $$$. (Meanwhile during this time 2010-****) there were also another succinct group of Capella PhD students (SoPSL) used to develop the university wide PhD faculty training program--to these PSL PhD Students it was suggested to take 10 weeks but later after 2 years it was finally developed. Many of these Capella PhD Students were let go-- as they had been corralled and/or recirculated too long in the program. Also because this a wholly on line University, they used their Courseroom #2 (CR2 Software) to manipulate the records so all of these infractions were easy to manipulate with complaining PhD students placed in private classrooms etc. & with no grievances answered they finally made that software disappeared. When the Cr3 Software replaced it. That Software CR3 was created 1/2013 to finally actualized the new PhD Faculty training program for all the 4-5 University schools at Capella with their PhD program, and; now with PhD faculty training program beginning on this newly hired 2011-now Part time faculty. This is only the beginning of the damage done to 8-10,000 PhD students who now are $250,000 + in debt and never to recover-with no PhD degrees. For the past 8 years we 53 former Capella University PhD students--have been seeking justice and wait still for the Minn. Office of Higher Education OHE to act on our many Capella Complaints. With PhD Students Complaints first filed in 2012--then the Minn. OHE deferred us to the NCA/HLC who cut the NCA division itself---instead of acting on their many Capella PhD complaints & while the NCA instead had attempted to work Capella through its "Change Management" new protocols & many failings. We 53 former Capella PhD students filed more Complaints with the Minn OHE in 2018. We wait still for the MInn. OHE Comm. Olson office to answer these many Complaints .....The Minn Ag office also has 25+ more Capella Complaints at their office. Lets not forget those filed also with the Consumer Financial Protection Bureau also or CFPB. How much longer do we need to wait for justice-they- the Minn OHE have boxes of physical evidence and do nothing yet---see Sen Harkin 2012 report on For-profit University fraud---You will find Capella University there and note--no graduated PhD students? Do not think this University is honorable--they have total disregard for their students. For that point forward @ 2011 Cap. instead used the term "Graduate Degree" to include those high numbers of 2nd Masters student #s--- who now received Masters again instead of their earned PhDs--That is how Capella continued to get more Federal Student Loan funds. We want justice still--even Coronovirus can not protect this fraudulent PhD program at this University. Now Capella is promoting a shortened program Flexpath Doctorate "Doctor of "degree---beware it is not a PhD and they will take your money & it may harm you. So today? Capella University is doing fine. There were 8-10,000 PhD students harmed from (2002-****) & many are sick and/or financially destroyed for their lifetime.

1/5

No Value of a Student

I am a current student of Capella University. I received my Masters from Capella and now am currently working on my PhD. I had the displeasure of talking to Caitlin McHugh (Academic Counselor) who is very rude and condescending. She cut me off so many times during this phone call and then hung up on me. I was given a course that I already pass again which is due to start Monday. Instead of her trying to address my concerns and get me into a course, she kept going back to a long email that she sent to me. She was not allowing me to speak and kept assuming things that I was not talking about. Now I am not in a class and I have no clue when or who I will be able to talk to. This school is expensive and this experience just showed me how much they care. It is obvious she is allowed to do this or it would not have happened. She treated me in a way that was second nature, almost as if she was comfortable doing it!

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