Caliber Home Loans Overview
Caliber Home Loans has a 1.4-star rating, derived from feedback provided by 278 customers. In the Loans and Mortgages category, it secures the 35th position out of 671 companies.
Rating
Contact Information
Website
www.caliberhomeloans.com
Phone
(800) 401-6587
1525 South Belt Line Road, Coppell, Texas, 75019, United States
Caliber Home Loans Reviews
Edward
To obtain a clear title of a camp trailer I bought.
the person I bought it from said it was paid off. The Lienholder on it is CIT Group Sales, which is no longer around. Caliber Home Loans took over. Original owner is Ron W Stout. VIN# is 1NL10TM25W103****. trying to obtain a clear title? Thank you,
Anonim
I appear to make late payments not
I send all my bills thru PNC. Caliber still has not cashed my check after 12 days. This happened before causing me to stop payment on a supposedly lost check. They do not have electronic payment from pnc bank and wont give me a list of banks that do have electronic payment. I feel as though they want to double dip from my account other wise I would do automatic payments
Anonim
Mortgage insurance
I paid more than 20% of my loan. I contacted several times for now regarding mortgage insurance removal. I never received the letter that this company sent.
Anonim
Rude employee
I spoke with Kendre ID number A4B who was absolutely rude and disrespectful to me through out our call. She yelled over me and refused to let me speak to someone else or answer my questions. Not sure if she was having a bad day or what but her behavior was so unprofessional and I do NOT recommend doing business with a company who employs this type of employer
Cynthia
They wouldn’t work with me to straighten out one late payment
Husband sent online pmt to someone else. They contacted me and sent it back. I sent caliber mtg pmt Husband panicked & sent mtg pmt to caliber. Caliber now had 2. I asked for one pmt back. They sent it back. Then said I was late again. It was an accounting nightmare. Round & round in circles.
Anonim
Several times I have had to call
This recent call was an eye opener. My husband died 1/8/2019. I reached out to them the week he died and got them the death certificate after hours on hold to speak to someone. I gave them my contact info. Today after 3.5 hours, and explaining why I called to three different people, I found out none of my contact info was entered. They still had my husbands cell and email. Both have been cancelled in 2019! This is unacceptable!
Anonim
Cannot get internet access to my loan
I need to talk to someone not a recording or just texting. I am trying to get connected to send payments on the internet Thanks
Anonim
I would like to speak with a customer service manager
I will tell the customer service manager when I speak with him /her . I dont need 100 symbols. There is a problem with your customer service automated phone service . No live person , knows anything . No phone number to speak to a person .
Ed
Customer service
I would like to speak to a customer service representative . I dont want to play the texting game . Now
Fred
Poor services
Call in Services is horrible. I was hung up on 4 times. The electronic operator did not recognize my account number (electronically entered) or telephone number. Change your system to one that can access a personal representative up front on answering the call. The system just repeats itself over and over. In an attempt to press a number, as instructed, to reach a representative I get disconnected. After an hour I finally was able to get through to a representative, but then I had to be transferred to another party. I waited online, but after 15 minutes I was disconnected. I hate Caliber Home Loans and wish I never had obtained a mortgage loan with Caliber. Services is the worst of any co
Susan
They raised my house payment from $704 to $190 per month with no notificatio.
Besides raising my home payment, I have tried to contact someone to either send additional funds or get the amount corrected.
Susan
The company is Caliber Home Loans not Cardinal Financial
My home payment went from $704 to $890 with no notification. I have been trying to get them to contact me with no success.
Anonim
Incorrect Refund
I closed on a mortgage with Caliber in July 2021. On September 1, I made the first of 8 bi-monthly payments. On November 27, I received a letter from Caliber that I was in arrears for two months. I was not. On December 21, I closed on a re-finance with Rocket Mortgage and paid off the loan to Caliber. A few days ago, Caliber sent me a refund that was only 68% of what I was entitled to. Because communicating with Caliber is an exercise in futility, I filed a complaint with the CFPB. I don't believe that I will get my money back, so I wanted to let everyone know that Caliber is not a business that you want to deal with.
Susan
They have not reversed my monthly mortgage payment to the correct amount.
They raised my monthly mortgage payment to $190 per month. It should be approximately $704.00. I have talked to ten people and can't get anyone to help me. I have been with them for six months.
Gregory
Resolved: Cancel new loan # 976636****
Updated by user Jan 03, 2022
I Have not heard from them..
Original review Jan 03, 2022
The loan officer gave me the wrong loan. I asked for a ten-year loan and was given 15. He charged me points and charged me for two credit reports when I gave him both loans at the same time, I have tried to reach the loan officer 5 times for further clarification to no avail. He has not returned any calls. I am waiting and confused and don't know how to proceed. He told me he is going to rewrite the loan. I still have not heard from him to date. I have now canceled the loan because it wasn't the loan I asked for. This loan would not benefit me if you added it up yourself you would find it was gouging. Should need any additional information please call Gregory Jackson 312-719-****.