Cabelas Overview
Cabelas has a 2.1-star rating, derived from feedback provided by 573 customers. In the Hunting, Fishing and Camping category, it secures the 2th position out of 128 companies.
Rating
Contact Information
Website
www.cabelas.com
Phone
(800) 237-4444
2500 E. Kearney, Springfield, Missouri, 65898, United States
Cabelas Reviews
Anonim
Report employee
Always stop in at cabelas on lunch ,or after work I'm a bowhunting fanatic! Always need something, there's one employee that thinks I'm a theif ,anything I purchase he has to walk me to front to check out , doest matter if it's field tips or or a 99cent paper target says he has to walk me up! today I bought 2 new trail cams for 100 each ,needed a new release so I stopped at that ilse picked it up said he had to walk me up front no lock on shelf or anything, but today I was sick of it , told him I did not want it, keep it ! would have put cameras back but really needed them, the guy that gave me them on a lock on the slide didn't say a word. told him thanks have a nice day should have left then , but it's all over now last purchase at cabelas rest will be through bowshops don't care how far I have to drive, hope they're happy with employee birthday is coming up in a few days ,wife was gonna buy me kimber light weight 6.5 ,with vortex hslr scope ,vortex rings ! Guess a local gun shop will get $$$$ never shopping here again I'm done ! Buy the way the release was $60.00 hope it was worth my business, look up my shopping history
Jeff
I would like to speak to somebody in a supervisor position. I have a problem with Bass Pro shop.
It is a complaint about employees at bass pro shop Kodak Tennessee. If you could please contact me. My name is Jeffrey Miller 865-455-**** thank you.
Lorena
Product complaint
Bought a new wicked ridge cross bow put it together shot it one time and the string broke on the first shot
Silk
My order #w19869**** - item #sku 349**** in the store is $15.97 - online $21.99 - please adjust price on my new order
Please adjust price $21.99 to $15.97. I purchased same item# sku 349**** in the store yesterday and have the receipt. I placed order today..ORDER # W19869****... THANKS ...I'm not pissed...I just want PRICE adjustment please. Picture of receipt from store.
Madisen
Issue at pistol counter
Hello, my name is Madisen Campbell. I was recently at Cabelas in Greenville, SC, off woodruff road. I am sad today to say after the visit. I will be canceling my credit card and never shopping at another cabelas. I went into Cabelas to buy a pistol or two for myself. I walked in with my dog, which is very calm to be a puppy still, and walked straight over to look at the Berettas. Not To my surprise, the store did not have the 80x, which is completely fine. A team member at the store behind the counter approached me and asked if there was anything I wanted to hold. I said not at the moment, but where are the HKs? He pointed them out; I immediately saw the P30. I explained to the man that I might be back to get it and that I wanted to check out another store to see if they had the 80x or a .380 that I wanted. He rudely replied to take my money there and that the store didn't need it anyway. I left very aggravated and visibly upset because of the individual. I used to love going to Cabelas for all my hunting and fishing gear... after yesterday, I will not be back. Sadly I did not get the name of the man.
Anonim
Can't find a product
All is good I dont know what else to write other than everything worked out good for me I will continue to shop at Cabelas.
Anthony
Disappointed with Customer Service at Cabala's, El Paso,Tx
I had tried for several days to purchase two Pond Prowler 10 boats using Cabalas,Desert Rd, El Paso location as a pickup/delivery location. Kept getting error messages and was advised by Cust.Ser. to come to store and make purchase. We did not receive promo price even though we tried during the promo sale ! BS !
Anonim
Return label
Service member I spoke with was very friendly, resoved my problem in a fast and ofessional manner. Give the woman a raise as she is definately an asset to your company.
DONTE
Charge
So i am being charged for someone picking up something on my card and my dime. I was told i need to contact police for stealing my identification but that never happened just a charge from someone I don't know. Either way 269.99 came out of my account without my authorization which i can prove and how you as a company are liable for your policies you are not following. I will contact BBB, all sources to prove you are liable for money spent that I had no hand in.
Paul
Cabelas Going Down Hill
Heading to Florida for vacation and the opportunity to hunt the predatory, over-populated pythons. Looking for .38 Special Snake shot shells, checked on line and saw that Cabelas has them in stock. The day before we are heading out I received an advertisement saying order before 1pm and pick-up the order the same day. I thought, why play around, so I ordered 2 boxes on-line around 11:30. We headed out to the store around 4pm, figuring that if they havent pulled them yet, we can just go get them for ourselves and cancel the order. When we arrived, we went to the Service Counter to see if the pickup order was ready. It was not and the woman at the counter stated that it can take a couple of days until I told her about the same day pickup ad that I had received. I said I would go back and get them myself, and she indicted that there are 16 in stock. Then, you guessed it! When I went to look for them and found 9mm only, I asked one of the floor employees who clearly knew that there were no .38 special snake loads. When we returned to the Service Counter to express our frustration, the woman indicated that we wouldnt be charged for them. Really? How generous! I would usually suggest that you call first, but chances are that you will get the same clueless individual who screwed-up the inventory in the first place.
Anonim
Billing issue
I purchased a set of Binoculars on 1/13/2013 at the Centerville,Ohio store. The cashier, Charged me for my card points instead of giving me credit for them. When I got my next bill, I noticed the mistake. I called the store. The manager told me to bring all my receipt's to the store and they would make it wright. I did ask he ask. when he got done with my bill it went from $97.48 to $128.03. At this point I am confused about my bill. He was RUDE when he attempted to explain it to me. I ask him if he was going to compensate me for traveling 56 miles to correct there mistake. At this point he ignored me and walked away. This store is always trying to give you $50.00 to signup for a credit card. Yet your store manager ask me to come to the store to resolve a MISTAKE his people made and can't even talk to me as a customer. I have 3 of those Credit card in my possession now. I am a 100 Percent Disabled Veteran. This store is in a Huge Military Town. If I cant be treated with respect at this store, you can have my 3 credit cards back. I will use more of the Base sporting Goods store and local sporting goods stores. I belong to 2 of the largest sporting clubs in the state. I also network with over 700 people all over the world. At this point I am not happy with your service. I feel like I deserve a personal apology and some kind of compensation for my time and travels. Thank You Donald W. Marcum 937-524-****
Tom
Can’t reach customer service
Poor product assembly instructions. Product cannot be assembled as described. Product has a misfabricated part. Supplier customer service sucks! Cannot reach customer service. Cabelas got bought out for a reason. Youve pissed off too many sportsmen with your *** Im done with Cabelas! You will never see me making a purchase from Cabelas again!
Anonim
No Solution to broken items
Purchased 2 sets of "White River Home Deer in Pine 16-Piece Dinnerware". These were purchased as a Christmas gift which entailed a very long drive in very dangerous conditions. Upon getting the products home we found 2 of the 16 pieces broken. We called the store to ask for the 2 replacement dishes and were told we would have to bring back the entire set at our own expense to exchange. #!: the fuel cost to return the items cost as much as a 16 piece set. #2: The set is no longer available at the store. After several phone calls to the store and the 1-800-eat-dirt numbers, BEING "DISCONNECTED" SEVERAL TIMES, we have learned that we can buy another set, pay a higher price for it, pay shipping for it to the store where we can spend another $45 in fuel to "exchange" the NLA item for a "gift card"?! Bottom line is, POOR SERVICE, NO SOLUTIONS OTHER THAN BUY ANOTHER SET!!! Never again.
denise
I bought a camo recliner the handle broke off
the bar holding the handle broke off now the chair is hard to get to recline and to retract please help me I paid over 800 dollars for this item
Steffanie
Order cancelled without notification
I placed an order at the beginning of December. I realized after Xmas that it did not arrive. When I pulled up my order number I was informed it had been cancelled. I was never notified. I called customer support who informed me it was cancelled by the fraud department and I should have automatically received notification. I was also told this by the manager. When I called the fraud department they said the computer does not send cancellation notifications. Why would you ever cancel an order without notification??? I was told it was because my IP address was from Germany. Nothing else on my order stated Germany. I use a VPN. This is common practice these days. If your IT department does not understand this then they should be fired. Even this should not keep you from sending an email notification. I will never order from your company again and will inform everyone I know not to as well.
thomas
Delivery service confusion.
To shorten up things my order went everywhere except my destination. When I asked why the rep said she didnt know and that company policy required that it sit in one place without being scanned for 4 days before I could get a refund or have it re shipped. So it was possible for it to sit in the wrong place for 3 days and then rescanned and sent to the wrong destination. So as long it was scanned again with 3 days and sent to a wrong destination I couldnt get a refund. I ask how long could this continue she said we would eventually stop and give a refund or re ship item. What the Hill!