browning Reviews
Weapons

Browning

1.9/5 - based on 52 reviews

Browning Overview

Browning has a 1.9-star rating, derived from feedback provided by 52 customers. In the Weapons category, it secures the 26th position out of 161 companies.

Rating

5 stars
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1 stars

Contact Information

Website

Phone
(800) 333-3288

Address
One Browning Place, Morgan, Utah, 84050, United States

Contact Browning Customer Service

Browning Reviews

1/5

Sticky stock

I have an A-500 that the forearm and butt stocks are too sticky to handle. What is the replacement policy..never been fired

1/5

The battery died in the Browning gun safe....

The battery died in the Browning gun safe. Changed the battery and now I can’t get the safe to open. I used Duracell as instructed. When the battery goes is there is 1 beep a pause and 3 more fast beeps. Then push a button and it double beeps “which shouldn’t happen”. Please help

1/5

Browning probably won't be around much longer... relatively speaking...

Terrible Customer Service, defective design, lack of support and non-existent warranty... such was my experience. It wasn't the first Browning firearm I've own, but it most certainly is the last. Paid the premium VIP membership fee charged for their 1911 .380 Black Label Medallion Pro. I thought it was going to be the perfect CCW as I love 1911s, the .380 is a decent round and the comfort/concealability is fantastic. (Plus it's just a beautiful art-piece of a firearm to look at in my opinion.) During and after the 'break-in' period I had multiple failure to feed issues. I found deep scratching in the casing and tracked the problem to what it usually is, the magazine. The magazines already felt cheap and the follower looked like a bent bottlecap, but I figured the engineers would know more than me and I was just expecting too much for this very expensive .380. Browning states they "spent 2 years in development" to convert the .22 model into the .380 and they've been selling these for quite a few years. With the .22 version coming out in 2011 and the .380 version in 2014. Over these past 8-9 years for the .380, the went from charging $500 to now over $1000 for the same pistol with no change in the design... they've done lost their minds... Unfortunately, the follower allows the bullets to dip flat before they are pushed into the chamber. This causes the bullet to faceplant it's nose into the front of the magazine. When the slide is able to overcome this resistance and push the round into the chamber, the bullet and casing get gouged by that same front-edge of the magazine. Most of the time however the bullet would get stuck halfway out the magazine before reaching the feed ramp, pinched in place by the slide, as shown in the pictures of the damaged caused by this defective design. I spoke with a few gunsmiths that confirmed the terrible design and I went to the store to try out brand-new mags which had the same problem. It's a simple fix with an anti-tilt follower but Browning couldn't be bothered to spend literally a few cents more averaged per magazine to make a better designed plastic molded follower. When I reached out to Browning, customer service was apathetic. I asked about the approximate turn-around time as I was seeing other people that have been sending in their firearms only to wait 5x to 6x months; Which is completely unacceptable for any reason. They wouldn't respond to my concerns and simply told me, we won't know till we get it. So I have to spend $75 to ship a firearm I've had barely over a year for a problem that was completely and utterly a fault of the magazines and not the pistol with no ETA or at least pacifying response that 5x to 6x months isn't the average and you should receive your firearm back much sooner. I proceeded to sell my firearm to someone who accepted the problem with the magazines, at a discount of course, and asked them to cancel my ticket. It's been two weeks and they haven't even responded to my cancellation request. If you like Browning firearms, like I used to, please feel free to purchase one. Just understand that they don't offer a stated warranty, they just say "trust us, we'll still take care of you" but then don't and can't be bothered to address any concerns or respond to their own emails. Needless to say I bought a better pistol from a Company that actually takes care of their customers, provides a lifetime warranty and even had a sale to boot. Decided to pickup a Walther PDP Compact since I tried one out at the range and fell in love with it. Browning isn't the company they used to be. They've gutted their repair facilities and customer service reps and no longer has the pride in their products from days of old. -List of ammunition used, which all were affected. 1.) Federal American Eagle (Ball Ammo) 2.) Winchester Target (Flat-nose Ball Ammo) 3.) Remington UMC (Ball Ammo) 4.) Monarch (Ball Ammo) 5.) Hornady Critical Defense (JHP) The Hornady Critical Defense was originally the only ammo that didn't have this issue, until roughly 500x rounds, until even it couldn't make up for the defective design and implementation.

1/5

Can't find the gun I want in stock any where

I was in a youth program in 1975 in which a game warden shot a coyote at 1200 yds with a .22-250 Browning lever action 1 in 10 twist rifle,I've heard of 1 in 8 and 1 in 9 twists now,does Browning still make that kind of rifle,if you do, I want one, can you help me order one and what's the lead time,thanks

5/5

Very pleased with results after talking to tech

Could not change electronic combination per instruction that came with gun vault. After speaking with tech on the phone problem quickly solved.

1/5

Feed back

IYes thank you I did get a massage from browning they said that burn mark on my magazine tube is because of the lubricants I am useing I use CRL lubricant an it help a lot i wish I would of use this product before great stuff

1/5

Forgotten combination to our gun safe

Didnt get help , Thanksgiving. I need To find out how to get the gun safe combination, as my husband has dementia and I dont know it and cant find the key.

1/5

Rain suit not repeling rain

I got soaked wearing Browning RainSuit. What can be done. Treated with a spray Its Gortex. Nice shape. Dont work at all

1/5

Spalling

Original review Oct 26, 2022
I've bought over 4 Browning rifles and shotguns, treated them top notch, go by book on cleaning and lubing , Bought BT99 trap gun cleaned lubed shot .Took apart to clean again and had spalling on metal .Browning customer service said not lubed right won't warranty it .They want me to pay $450 dollars to fix , So with all my time driving to Scheels in Colorado Springs to return it and waiting on it traveling back Im probably out gas money and time .Wont buy nothing from Browning again and will show everyone at at all trap and events I go to .Hope your happy Browning. Plus my time sp

1/5

Safe lost keys

I have an older medallion safe which is key and combination. The safe is unlocked, my wife put the keys somewhere and has passed. I can not find my keys. can you help me

1/5

Quality

I purchased a 300 prc ($2500)this week for an elk hunt that I have in September. After days of testing the scheels rep diagnosed that it is either the barrel or the holes drilled incorrectly. Contacted browning directly and they did nothing besides say we can try to get it back to me in 6 weeks. *** poor customer service at best. After talking with the scheels manager he ordered a new one the day of hearing about the issue. Thank god for this stand up guy and manager. I will never buy another browning firearm after this service. I wish I could give this company 0 stars on this review.

1/5

Malfunction

Malfunctioning shotgun. Browning responded the same day and made arrangements to return the merchandise for repair. Also, I had no idea a site called Pissed Customer was handling this.

4/5

When I called to get my combination they gave me the wrong number. I had to drill it and put a new lock on.

I could not locate the combination of my safe. I identified it by the number to your company.They gave me a number but it was not correct because I had a locksmith check it out. We had to drill it and put in a new lock. I had not had the original number changed

3/5

Initial response was blaming scoped rifles. That has NOTHING TO DO WITH IT

My browning gun safe can only be 2/3 used. Front row CANNOT BE USED. Browning blames it on scoped rifles but has no relation.

1/5

A10953

Can u tell make/model/year made/estimated value ? It has delux poly choke made Hartford Connecticut (slug/imp cyl/mod/imp mod/full/x full) selection to choose

1/5

Magazine for Browing Baby 6.35mm old.

Olá, sou Reinaldo sou do Brasil. Amante de armas, ganhei de herança de meu Avô, uma pistola Baby Browing 6.35mm antiga. O problema é que ela não tem mais o magazine. Gostaria de comprar um magazine novo para poder ter o prazer de usá-la novamente. A série dela é número 142981. Aqui no Brasil, nem pensar em peças de armas importadas. Vcs poderiam me ajudar a conseguir resolver este problema por favor. Além de ser um amor familiar é de amor as armas também . Meu whatszap 55 48 98****824.

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