British Gas Overview
British Gas has a 1.6-star rating, derived from feedback provided by 246 customers. In the Utility category, it secures the 21th position out of 639 companies.
Rating
Contact Information
Website
www.britishgas.co.uk
Phone
+44 330 100 0056
Millstream, Maidenhead Road, Windsor, Berkshire, SL4 5GD, United Kingdom
British Gas Reviews
Anonim
Need gas switched on
Hi am a new tenant need my gas on The tap off the gas asap tomorrow would be great I have rang & they said they would ring back to tell me when someone was coming out to do it but no one has rang
Dashan
Electric meter not working
Not getting any help at all for the electric meter been sent to all different shops and they don't have them anymore the electric keys
Lee
Not good I’m making a complaint thanks
My card is broke I can't top up I have been to loads of stores and they have said its broken I am not happy so I am going with a different provider this is a joke I have kids aswell youngest is nine
Anonim
No supply
Changed to British Gas 24/05/23 no electric supply since then! Took two hours to try sort something and was told the electric was back up and running . 24 hours later and still nothing .
Lylian
No access to account on new website
I am still unable to access my account on new system after three months.numerous telephone calls and website chats.
Anonim
Bereavement
They offload outstanding bills to BWLEGAL , you cannot ever contact BG DO NOT USE British Gas. Cowboy outfit.
Anonim
Regulator seal on metre has been removed
Staywarm came out to look at low gas pressure from meter to boiler and I believe they removed seal to try and up the pressure they are denying this and said I've to contact you,s to get it replaced
Melana
I have called 5 different by pH no and cut off...
I have called 5 different by pH no and cut off every time. I just want to ask when I will get direct debit £50 back that is owing to me. Thank you.
Anonim
British Gas withheld my refund
I made 9 calls/ 2 complaints via email and finally I contacted my MP who sent an email and I had a response but my bills are still not correct
Michalene
Change of account holder name
I can't change the account holder name. I tried on website but it is unsuccessful. I came in UK one year before. So, when I try to add my 3 year address, I can't add my Indian address. How can I change the name. Please help me.
Anna
Iv no electric
Iv no electric or gas in the house theirs is something wrong with meter box i need someone to come out its freezing iv. Got a child do all our food is gonna go off can some please come out today
Anonim
The futility of trying to talk to a human
Cannot talk to anyone and the automated questionnaire does not apply to the problem .I think they make themselves inaccessible deliberately.
Rodney
They haven't refunded my £67 Guverment *** scheme
For the first 3 £67 pounds refund they did it with no problem but for January and February I have had to chase them up. Am still waiting for my February payment even though I rung them 4 days ago when they told me they would refund it straight away. But I still not received and cant get any answer from British Gas
Baljit
Disscus bill
I have not got my bill sorted out yet and I want to talk to costumer service about my bill so I can get it over with