brandrep Reviews
Advertising

Brandrep

1.5/5 - based on 23 reviews

Brandrep Overview

Brandrep has a 1.5-star rating, derived from feedback provided by 23 customers. In the Advertising category, it secures the 25th position out of 343 companies.

Rating

5 stars
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2 stars
1 stars

Contact Information

Website

Phone
(800) 405-7119

Address
2850 Red Hill Ave #100, Santa Ana, California, 92705, United States

Contact Brandrep Customer Service

Brandrep Reviews

1/5

No benefit for my bussiness

did not see any benefit with increasing clients. did not receive any updates during the whole year with the website service. advise: read their contract closely. they will auto bill without advance notification. if you are unhappy with the service, remember to call and email them both, as they will not give you the refund.

1/5

I need control of my google listing

Moved on !!! I need access code to google listing please .To say Im pissed is a poor response.I have a lot to learn also

1/5

To cancel my account

I have had no callback email or any human or animated contact with your company since I paid you other than filling out website questionnaire What is happening your sales rep promised a rep would be there for me every step of the way That has not been the case I have left voicemail and email. I am a new small business who seems to be getting taken advantage of

1/5

Sent email for changes 9 days ago and no response

Sent changes to be made on my website 9 days ago and haven't heard anything back. Was on the phone with customer service for over 30 minutes and made no progress

1/5

Harassing calls

They are very disrespectful, calling every day pushing their sales be carefully many complaints already with the better business bureau.

1/5

Refund

I asked for cancelation in July 2022 by phone and email then again in August. Was promised a refund and cancelation but was charged again in September 2022 still not cancelation or refund.

1/5

Cancellation

Twice now no one has returned my phone call to resolve my issues. Just an automated review link. No progression has been made on making my page visible or optimizing SEO

2/5

I’ve paid thousands for no reason

Ive tried to cancel so many times its ridiculous. I dont want your service!!! $150 every month is *** Let me out if this!!!

1/5

Ish Brown - USELESS & LAZY AF

If you get Ish Brown as a rep - RUN! He doesn't answer the phone or return calls or emails even if you call several times a day. If you're cool with once a week, sure, go for it. Otherwise, I'm helping you by saying RUN. He's lazy. Car is a total loss my *** collision shop said otherwise. Like WTF?!?! ANY other insurance person would be better than him. He even TOLD me he doesn't know much about cars, so seriously wtf? My car is still drivable. Steering fine. I DROVE it to the collision place. Ish (rep) hasn't seen anything so who's he to say, when the collision EXPERTS say it's fixable. WTFFF??? ALSO, my appraiser said it's in "Good" condition, so...? Fix what's damaged and let's all move on with our lives?

1/5

Information

Can someone please call me with to my business registration I need to know if the business was registered

5/5

Billing

Thank you for getting back to me and assisting me with my website and products and services. She assist with what I believe is updating my website and adding google to my business

1/5

Where is my verification code

You wanna hear my feedback I just wanna hear from somebody from your company to help me out Were waiting three weeks to get my verification code so I can have advertisement so I can pick up my business I think $178 a month or white nothing its been almost a whole month in for nothing Im not paying

1/5

Google code

I would like to speak with someone to give my Google code. I have spoken with Brandon, Brandon advised me that my Google code was needed.

3/5

Won't cancel

I asked to cancel, I was told he would get someone right away...i was on hold for 7 minutes told there was no one available and that he would have one of the supervisors call me in a little while and its been like 4 hours and no call

1/5

Want back primary owner,

They not transfer primary owner. i can't update some information.the one i create was Duplicate,

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