Bolt Overview
Bolt has a 1.8-star rating, derived from feedback provided by 156 customers. In the Transport category, it secures the 7th position out of 147 companies.
Rating
Contact Information
Website
bolt.eu
Phone
+372 634 7282
Veerenni 38, fourth floor,, Tallinn, Harjumaa, 11313, Estonia
Bolt Reviews
Ali
الاستفسار عن التطبيق
اود العمل مع بولت لكنني أواجه مشاكل في الرد على هذا من مستنداتي كلها صحيحة ولا اعرف ما السبب . ارجو الرد على رسالتي إن وجدت و شكرا لكم.
Amada
My driver account is blocked
The photo is said not be clear,when I was logging in Please I need your assistance next time i will be careful
Willson
My account was blocked
Hello Bolt, I was told to take a selfie on bolt app this morning and I did but the next thing I saw was that my account was blocked after gee minutes,I am not happy right now cos this is another new week..and of course I remove my goaty right now but that is real me on that picture on bolt app..kindly treat cos I need to go online now Segun
Anonim
I Yusuf Okunubi i mistakenly send money to others bolt account #7.000 wema bank 833781**** today because i need to balance both
I Yusuf Okunubi i mistakenly send money to others bolt account #7.000 wema bank 833781**** today because i need to balance both pls i need help too send my money back to me because the money is not reflecting in both account thanks
Ujah
Can't go onlin LND465HS
I cant go online because my account has not been verified so what should I do now to plate number LND465HS
Luis
Resolved: Take my money for my account. Because Bol cancel my trip
Updated by user Jul 14, 2023
Company fixed the issue and I have been provided with full refund.
Original review Jul 14, 2023
They have debited my account twice and I have not received any service. I do not agree with this business of the Bolt company
Kasia
Lost Item -- No One Is Helping Me!!
Bolt has been a complete nightmare! I left my US earbuds for my phone that I need for work int he car last night. The driver called me but it was late and I have already got to bed. I called first thing in the morning but now I am no longer able to call, unless it's his phone number which doesn't work! Says it's incorrect number. His photo disappeared from the ride history too so not sure if the driver turned off the app or deleted it. I feel like he wanted to return them but I missed his call :( I contacted customer services at Bolt who have a chat option but NO ONE replies! I got one bogus reply asking if I am ok to share my number when I wrote numerous messages before that that clearly asked to do so! I replied and still waiting for contact, no one is replying, not customer support not the driver. I need someone to contact me asap!!!
Kyera
Nobody answer me and I did I complain. I can’t get you to speak to to speak about my issue so they both of they. They did overcharge me for something I don’t expect.
I have issue wit bolts I cant contact them to explain my issue so the problem happen is a day the driver overcharged me for some thing not my mistake he went to that conjunction area which is he can get another direction but he pushed money on me and thats not acceptable.
NatalieVicky
Because I was charged for a ride did not happen
I was charged for a ride that did not happen and still charged 4 for the waiting time when we put in the address it did not trun up at all it went some where else could not see it and even messaged twice no reply back tryed ringing the driver no answer if this keeps happening then I am leaving use as I am not happy I use bolt all the time for work and other places where I need to get to
Cris
Harrased and scammed by driver, extracharder me, switchung himself mu drop off location
He repeatedly changed my drop-off location, without my consent, because he didn't want to pick me up(it took him 28 minutes(. I told him that is him who should cancel because he doesn't want to pick me up. He said he won't, and became aggressive over the phone, called me multiple times, harassed me. In the end he sent me a message as a warning, and then he started picking random drop off locations, very far from Bucharest. The price was changing every 10 seconds ranging from 350 Ron to 130, and finally pun my drop-off in another city, 2 hours away from my pickup location and I received a notification that my order was completed, and I got to my destination
jobanpreet
Becouse my problem is unclsolved
hi i cheak my internet banking and i see that 83.62 euro cutt by bolt i bont know why thay cutt my moneny becouse i dont spend my money on this so i want to tell that i need my money back ..thanks
Thobelani
My app blocked
I was online driving then they ask for verification I could not take myself pic course was still driving then they blocked my app so I need app tobe open
Hassan
Very slow service
Drivers keep on canceling and the wait time is alottt. Very poor service. I had to keep waiting For the driver for approximately 20 minutes. Bad services
Anis
Resolved: Im pay deposit 50 euro they dont give me back
Updated by user May 30, 2023
Company fixed the issue and I have been provided with apology.
Original review May 30, 2023
I was in red zone Pay 50 euro deposit they don't give me back my money Whyyyyy Please bolt give me my noney
Kyrin
I have left my makeup bag inside bolt
I left the makeup bag inside the bolt Please can he return it to my ADRESS I left Nice to Monaco Can the driver contact me or message me on Watsap +278********