Blinds Com Overview
Blinds Com has a 2.3-star rating, derived from feedback provided by 8 customers. In the Blinds, Curtains and Shutters category, it secures the 11th position out of 38 companies.
Rating
Contact Information
Website
www.blinds.com
Phone
(800) 505-1905
10255 Richmond Ave Ste 300, Houston, Texas, 77042, United States
Blinds Com Reviews
Anonim
Customer Service is rubbish
Still waiting for a replacement blind and rail, as what was fitted is faulty. Had an appointment for replacement on 17/12/2022. Still waiting. If you can't supply, then I would suggest a refund, for that blind. Am not impressed.
Anonim
Seems my blinds are too wide....need a remake
Yes, thanks for following up, last Saturday I called Blinds.com to inform them that I had made a mistake on the width dimension of my reorder(should be 40 1/8). She informed me that she would take care of it and send me a confirmation on Monday. Not only did I not receive a confirmation but I have just received a notice of delivery for the reorder and that the width dimension has not changed from 40 1/2 to 40 1/8, therefore I will be receiving another blind that will not fit.
Steve
Problem corrected
After contacting Blinds.com, I received a phone call from Rochelle. Call was professional, she listened carefully. After discussion she said pics would be helpful. After she received them, on the same day she sent suggestions on repair accompanied by YouTube videos. My wife and I were able to correct the problem. Thank you, Rochelle.
Juli
Did not receive my order
NoneOrdered shades on July 2 on August 11 they said I receive them did not get my order on that date have not received my order. FedEx has lost my package try to get in touch with the company for a week and a half and they will not answer their phone I would like to get my money back but I cant talk to anyone because they wont answer their phone! I am very upset with this company, I pay good money for the shade. They shouldnt treat their customers like this. Its very upsetting that I cant talk to someone!
William
Still waiting
Blinds.com is now telling me to expect my blinds on August 14th, 202. This will be waiting for 2 months!!! I do not believe you can blame this on the coronavirus as they are.
Anonim
DONT USE
I ordered 1 blind. Just one. It has taken them over a month to make them. To date I have called 4 times to check status and keep being told the factory ran out of material. Today I was told it would ship this week not to arrive for 5-7 days. Which IF it shows up next week will be 6 weeks to make one blind.
Anonim
Defective fraudulent service
I ordered vertical blinds for my home with professional measurements. Used blinds.com to order which gave me the option to select the exact size I wanted. They shipped the first set the wrong size. Complained and they sent a second set the wrong size. This company slandered me and accused me of not being able to measure correctly. I had my home measurements taken by a professional! I am not *** and a company should never say that you are. A professional company should provide you with exactly what you ordered. Customer service insulted me and called me a bad name. DONT EVER BUY FROM BLINDS.COM