Blackmon Mooring Overview
Blackmon Mooring has a 1.3-star rating, derived from feedback provided by 22 customers. In the Restoration, Renovation and Remodeling category, it secures the 14th position out of 130 companies.
Rating
Contact Information
Website
www.blackmonmooring.com
Phone
(877) 730-1948
5718 Airport Freeway, Haltom City, Texas, 76117, United States
Blackmon Mooring Reviews
rebecca
Lack of professionalism. Never returns calls or concerns on there incompetience. Especially when my insurance recommended them to do a small claim.
Original review Jul 28, 2021
The first 4 weeks were demo (it took 1/2 a day) But since then it has been an additional 5 weeks and they have not sent an estimate to my insurance at all. I have called every Blackmon Mooring person that has had any dealing with my claim everyday (2-3 people) only to get their voice mail and leaving messages. NO ONE has ever called me back. I DO NOt recommend using this company at all.
Anonim
Never do business
If I could give zero stars I would. This company was hired by our landlord to fix the Mold issue in our home. He had used this company before so when we found out at the last minute,that we would have to temporarily be out the home. So we packed a few sets of clothes and necessities to last us the week we would have to be out. I handed over one key to our home to the manager overseeing the project and we had the only other copy. Fast forward almost three weeks later and still not being back in our home. We decided to grab some more things and that's when a ring that was passed down to me over 15 years ago from my Grandmother was missing from the dish it is kept in, in our mater bathroom. Two days later it was also discovered two of our guns were also missing. This company placed a lock box with the key I gave the manager and hung it to our garage door. The code to this lockbox I assume is given to the workers because it was brought to my attention that the manager isn't always on site. This is a huge problem because it gives all the worker from all the different crews access to the code to get the key to our home. When we discovered the items missing ,our home was secured all the doors were locked and windows closed. We have filed a Police Report and if the items aren't recovered we will see what Blackmon Mooring will do. I will update this when more info arises.
Jupiter
They treat their workers very unfairly and wrong
The tulsa branch has gotten rid of 3 black people out of 5 and im sure i will be next they talk to us workers bad and the company should never be on the bbb list because they break peoples belongings and dont even care im .
Peggy
Keeping my belongings want 21k from me get stuff back thought ins was paying
Today in okc b m was told i would give them a 0 rating if i could but will give a 1 all my memories gone i am 73 and need my stuff cant afford 21k no idea this was situation my stuff cant afford pay may kill me
Melissa
Raciest and sexiest against there temps
There were mixed languages in the shop that day. We had a saftey meeting that wasonly done on spanish. When we asked them to say it in english she mad very bad comments about what language i understand and tfen called me a liar that she didnt say any thing derogatory. When she was seriously our of line. This is all on camera at a furniture factory place. They way they treat there employees and how they wrongfully fired them is rediculous. She did nothing but talk down on me that hole day. Telling me my task in spanish after i told here seversl of times i dont speak spanish. I was very polite and was disrespected multiple times. This is disrimination. And it will not be tolerated at a job sight tgeseanagers are not professional at all.
Anonim
Duct cleaning
I would never do business with a company this dishonest again. I was lied to by a technician who cleaned my air ducts that it was guaranteed. When he did a shabby job and ceiling around vents were dirty very soon after cleaning I contacted Blackmon mooring and they would not even return my call. I reported them to BBB Lubbock with no response. I would suggest no one do any business with a company this dishonest and report them to BBB so it will be on record. I only wanted the 10 ducts for $199 but technician said it would not be guaranteed unless I did all ducts so I did. I paid $350. Nothing but lies.
Anonim
Clean it up
This morning Blackmon Morning has started a great trends they have cleaned up and started with the management now they need to undergo a blood or hair analysis drug test on every employee there and clean it up in the Pflugerville location
Anonim
Racist Management biased and sexist
I've worked here for 3 months I've noticed the Mexican and women getting raise and the black employees gets drug texted all of them when I am a black man that doesn't do any drugs also I've witnessed the Cuban and Mexican employees doing drugs I feel this company needs a make over at least the pflugerville location but who really cares though this complant want be even reviewed
Marit
Employer at Blackmon morning and the worst employment ever
Recently the managers have got written up due to all the damages of customers property and lost or theft in the Pflugerville location but to fix the problem the management bone Hernandez and Joe Guzman they rather attack the lore employees trying to shake corporate from them bye figuring out how they can minimize downsize with the employees and they're targeting African-Americans with that said all the damages that usually go out or death comes from the Cubans and Puerto Ricans now here's a person that's mixed with two races Puerto Rican and black so there's no line of racism I'm only speaking for what I have witnessed and seen born with this rate Pflugerville will not stand on a leg I can guarantee you Pflugerville will be shut down in amount of years with that said I hope the black man's reach out and start change in management at the top and that's from Joe Guzman down to bone and finding them some real people that can run that company I'm a business owner so I know when it's time to cut the heads off of snake
Anonim
Blackmon Mooring - House Repair Review
Obadiha Barnes is compliant out for checking my roof sent by my insurance company Hartford (re AARP). I am informed I do need a new roof. I want to use one of the three companies I called out for an estimate. Hartford tells me if I don't use Blackmon then I will have a depreciation deduction charge as well as my deductable with held. I say that sounds like the two companies are pulling something on me. Mr Stubblefield from Hardford then explains that if I use another company I can get the depreciation charge refunded IF the company I want to do the roofing does a good job and passes their inspection. Thus I am obliged to use Blackmore. It takes from Dec to late February to get the roof started, all kinds of excuses. Had checked only Blackmon Motoring is doing the work, no illegals, not being farmed out to another company....Finally at the end of March the roof is finished...All kinds of issues concern me...Why so many days, why is the bare roof being exposed to rain when there was a week of good weather?....Now I don't even get a guarantee whenI have made numerous calls, texed, Emails and voice mails? I am beyond teed off. I find my company and ask them to come inspect the roof job. The report and photos show broken tiles, old use tiles, not nailed properly, all kinds of errors in how the roof was put on, and that it was a different company paid $6,300 for a poor job when Blackmon charges almost $12,000. Still no guarantee. Numerous complaints to Hartford....Nothing done until I get an independent inspector. AND why is Hartford's check to me and Obadiha Barnes ...Why is it not made out to Blackmon Motoring? Do not use this company....I think fraud is in the works, not a company Quality job....Justs excuses and taking advantage of people. Is there anything not corrupt these days? then a depreciation
Anonim
Carpet cleaning fiasco
I contacted the company to clean carpets after having had a successful experience with the company. After finally getting the carpet cleaning scheduled, the technicians flooded my Berber carpet with shoddy equipment. Rather than use its touted water restoration services, the water was allowed to remain overnight. Days passed while the company haggled about what should be done with the moldy, mildewed and smelly carpet. The carpet and padding were removed, evicting my husband and I from the master suite. Our furniture was store in their warehouse. A job that should have taken two hours at most, took two weeks. I am attaching photos of damaged furniture. The company believes that it does not owe use anything other than cleaning the carpet. The customer service was terrible. The manager walked into our home and while talking to me about the problem looked all around the den and kitchen as if he had never seen a nicely decorated home. He then put his hands on his hips and said: "We're not replacing the carpet. We can fix this problem." Two weeks for carpet cleaning! and my bedroom furniture is damaged because they taped the doors and drawers shut and removed the furniture finish. Not through. I'm not going to let them act as if this did not happen.
Anonim
Buyer Beware
I am only giving BM 1 star because 0 is not an option. My situation was very similar to others who posted about their experience. My belongings were treated poorly and were damaged. The crew also used the wash room and left it in the same condition as Ann K's. It is not my job to clean up urine and flush toilets after grown men who are working in my home. They hot glued the carpet onto my spiral stair case which started coming off that same day. They didn't cover the mattress or other fabric covered furniture pieces and now they must all be discarded. They damaged the freshly painted walls and left hand prints behind. They repeatedly left the front door open and I have pets. It got to the point that I had to lock the door, carry the key with me and escort them to the door when they needed to go out. They also took 2 hour lunch breaks and smoked in my front yard. The project was left unfinished. The project manager was terrible about communicating with me and the work crew that he out-sourced. The carpet guys showed up not knowing what they were supposed to do. The PM never came out to check the progress of the job until I insisted. HIs manager came with him and he was rude and condescending. He reluctantly agreed to clean the damaged items, re-paint and re-do the stairs. Initially I agreed but decided that I would rather pay someone else to re-do the project. If they did such a *** job the first time I highly doubt they would do any better when they weren't getting paid extra. Before they started work, I also asked for an estimate to replace all of the wood trim around my exterior windows. This is a BIG project and would have been very lucrative for the company. Apparently, they didn't want the business because they couldn't be bothered to get a bid to me. Overall, this is the most unprofessional service company that I have ever had in my home.
Anonim
Scam
Out in the street with the firemen at 2am. I thought he was a neighbor so I started talking to him. Had contract in back pocket. Couldn't read fine print by flashlight so they got me good. Did a few days work with shoddy equipment and lollygagging workers and billed insurance for 40k. They damaged furniture and threw cigs in the neighbors yard. She hasn't talked to us since. They walked the site with the adjuster and then spoke in private out in the street. What did they talk about? Did they already know each other? Still not sure. They have possession of our contents and won't give them back until they are paid. Feels like modern day terrorism.
Anonim
Blackmon Mooring Air Duct Cleaning Estimate Review
Henry Martinez gave me a estimate on air duct cleaning very professional
Anonim
Blackmon Mooring Carpet Cleaning Service Review
I am very satisfied with cynthia martinez and her crew, she does an excellent job on my carpets. When I call blackmon mooring to come out to do my carpets If she is not available due to her busy schedule i will wait for her until she is available because i know i am going to be very satisfied with her services.
Anonim
Blackmon Mooring poor customer service
The Horror of Blackmon Mooring Serious health concerns and property damage that you should know about before you think about having your AC duct system cleaned. Recently we had our HVAC ducts cleaned and treated with a product called Microban, an antimicrobial/biocide used for the purpose of reducing and eliminating mold and mildew from AC duct systems. What we didn’t know the product is also an insecticide and can cause serious health issues and property damage when improperly applied. The story started on April 17th of 2014 when we had Blackmon Mooring come to our home to perform a routine duct cleaning. We just had Blackmon Mooring to our home a week earlier to have the carpets cleaned, and since we had been using Blackmon Mooring for approximately 12 years we did not expect the nightmare that ensued. On the day of the service, watched the two technicians fumble with trying to find tools and other items on their truck and explaining to me that they couldn’t find the right tools or whips on the truck because it wasn’t the truck they usually used. Later, while watching the technicians I became concerned with the process, which at that time were only using a long ShopVac hose to remove the dust stirred up by the small whip. I called and talked with the service manager to make sure the proper cleaning protocol was being followed because prior to their visit I had researched best practices from professionals for using duct cleaning whips and centrifugal vacuums to properly evacuate dust and particles from solid HVAC ducts. I complained to the service manager and asked him why the crew wasn’t using the centrifugal vacuum, a few minutes later the service manager called his crew, the crew finally brought out the large centrifugal vacuum to evacuate the dust. The technicians seemed a little aggravated that they had received a call from their supervisor. In combination of spraying a chemical called Microban or some other chemical and the technicians not allowing the product to dry sufficiently prior to turning on the AC system fan immediately after spraying the product into the ducts and sealing the AC access hole. I was told I had to leave the home for two hours after the treatment, I was also told that there would be a slight odor but this would dissipate after a few hours. When I returned, I noticed a strong smell in the home and a dusty, slightly oily feel to the furniture in my house, evidently the product was blown throughout our home that left a chemical like odor on our furniture and walls. Since it was after 6:00 we had to call Blackmon Mooring the next day, at which time they told us the smell should dissipate after a day or two and there was no reason to be concerned. I later found out by reading the MSDS sheet for Microban and speaking with the chemist for the company that distributes Microban that you must wait 15-20 and in some cases up to thirty minutes for the product to dry prior to applying any airflow to the HVAC system. The next day we called Blackmon Mooring again to speak to the supervisor, at which time we we’re told he was out of the office and would call us back. We did not hear from the supervisor for two more days after our call. After two days the smell had not dissipated and seemed to get stronger throughout our home, we were even noticing the smell on our clothing. We called Blackmon Mooring again and they (the general manager) told us they had never experienced any issues with the product they used and that the cause must be caused by something else. At this time we did not know what could be causing the issue but had decided that since Blackmon Mooring wasn’t concerned with investigating the issue, the only thing we could do was to take matters into our own hands. We started doing “top to bottom” cleanings throughout the house using the same products we had always used to clean the home for the 15 years prior. Being told that the problem was not their responsibility and that it could not have been caused by the treatment Blackmon Mooring did, we set off to find other reasons for the odor. We contacted Airbourne Environmental Service to have them investigate whether we had a mold problem that could be causing the issue, they provided a report that showed substantially lower mold counts inside the home than outside, and show little to no mold growth within the home. We contacted a home cleanup company Serv-Pro they visited our home and said they could clean the home but needed to know where the smell was emanating from, after meeting with a company call Serv-Pro who suggested that we could have ur home treated with a product called MDF-500 which was used to counteract chemicals, but also suggested that we contact another company prior to going through the expense of the remediation. One of the companies they suggested was Kaiser Technical Services who also tested the home for mold, which they were unable to find, they also suggested that the smell was chemical in nature and suggested to us to contact a VOC specialist call All-Mold Pro. “Unfortunately, instructions for what to do in this type of situation doesn’t exist, and Blackmon Mooring already had our money.” All-Mold Pro later informed us that the problem was due to the moderate to high level of formaldehyde and acetone, probably caused by the Microban and gave us two solutions to remedy the situation, one was to continue cleaning the house as we had been doing, which also included raising the temperature of the house and opening the windows in hopes of performing a “Burnout” of what chemical smell there was, the second was also to have the house remediated with a product called MDF-500 by a professional which would cost $5000.00 - $10,000.00 dollars. Prior to accepting the expense of the treatment and knowing that we would be fully responsible for the expense we continued trying to clean the home on our own and performed the burnout process. During that period we had also tried to hire the services of Armstrong Forensics. After speaking on several occasions and divulging the name of the company “Blackmon Mooring” the individual chemist/doctor at their location and explaining the situation and the company responsible, we were told the company could not help us. We continued cleaning the house top to bottom, walls, furniture, floors; we even went to the extent of dusting our popcorn ceiling which was no easy task. We in time called Blackmon Mooring back again who had no concern for our situation, except to be offered a $250.00 refund and to have our carpets cleaned for free. Knowing that the issue wasn’t dirty carpets and had more to do with poor application of the duct cleaning service we delayed the carpet cleaning, Blackmon Mooring automatically credited our account for $250.00 without our knowledge or authorization. We contacted a separate HVAC company that cleaned other parts of the AC system (AC Blower Fan an Evaporator) and another company to replace a portion of the AC duct system that the Blackmon Mooring technicians has sprayed. We continued to go through the ritual of cleaning the house and wiping down all of our surfaces. By this time our clothing had absorbed so much of the chemical that we couldn’t even clean them. We tried cleaning with standard detergents, All, Tide. We even tried Borax, Vinegar, Baking Soda; nothing was helping to remove the odor. Even our couch and mattress has absorbed the odor. Eventually we had to dispose of all of our clothing, personal items, and photos from now deceased family members and some furnishings had to be thrown away due to the saturation of the product throughout their home. By this time my wife had started feeling dizzy, nauseous and forgetful and I noticed that when she walked through the house she appeared to be staggering, I had also begun to feel slightly disoriented. She and I had also started feeling a burning sensation, much like the kind you get when you have sunburn. Being financially prudent individuals we delayed moving from our home, but after speaking to a toxicologist with a large chemical firm who told us that the chemical used was a concern we moved into a hotel being concerned for our health in June. After work each day we both would go back to the house and try and clean what we could. It got to the point that somehow we had even cross-contaminated our cars by going to our home to clean and returning back to the hotel, that even our clothing at the hotel room would get contaminated and we had to throw the clothing away and buy new clothing. After a couple of more weeks of cleaning the house in this fashion, my wife had built up such a sensitivity to whatever Blackmon Mooring sprayed into the house that she could not be in the house for more than 10-15 minutes without beginning to feel ill. By this time we have been in the hotel for about 3 weeks and decided it was time to contact an attorney. The attorney instructed us that unfortunately under Texas property code Chapter 27, we would have to send Blackmon Mooring a certified letter explaining that there was a problem and allow them 45 days to either respond or ignore the letter. He also explained that we could not do anything expensive to remediate our home to resolve the issue and expect the responsible party to pay for the process until after the 45 day period had expired. One day after receiving the certified letter from us a Blackmon Mooring representative (Operations Manager) contacted us, still denying any responsibility to what we were experiencing. With no solution in sight dealing with the operations manager we decided sent a letter to the president of the company. Within a couple of days after sending the president of Blackmon Mooring a letter, we were contacted by the vice president of operations and the general manager. We explained the situation, how we had never experienced an issue with our home before and that we didn’t have an odor in the house prior to their visit. We also explained that we had cleaned our home several times and had tested done which pointed to the chemical Microban as the possible cause. Also willing to accept the expense of a carpet cleaning, we hired Dalworth carpet cleaning to perform a complete steam only carpet service, after explaining the situation to the technician he agreed to clean the carpets, the Dalworth technician had completed his work, he expressed the feeling of burning lips and skin. Unfortunately the cleaning process only slightly helped the situation temporarily. They asked why we didn’t have them clean the carpet and we explained that since our last experience we felt uncomfortable with having their technicians back in our home. At which time they offered to have a third party/independent testing lab to come to our home to do testing and according to Chapter 27th of the Texas Property code this was a requirement. Armstrong Forensics show up to our house on June 17th, at that time the general manager and vice president also accompanied Armstrong’s visit. I showed the two Blackmon Mooring representatives around the house, allowed them to see and smell clothing that had transfer colors from one to another and also offered them a seat in the living room, both explained they did not smell anything and neither of them would sit in the furniture. They both proceeded to the patio in the backyard where they stood there the entire testing process Armstrong performed. Armstrong took roughly three air samples and 16 swap using isopropyl alcohol according to their report, but only tested two samples. I had also given them three samples of clothing which were never tested. The report they returned which arrive 2 weeks after testing did not show any products related to Microban and after showing the report to the original toxicologist that told us we should move, explained that the test results didn’t test for the components of Microban. The report from Armstrong also did not show a cause or offer any solution to the chemical in our home. We then decided to forward our complaint to the Better Business Bureau of Arlington. Soon after posting the complaint, the vice president of operations called me on my cell phone and had expressed a concern with the complaint with the BBB and had asked if they were some type of equable solution we could come to. I agreed and told him I would forward copies of our expenses with receipts and estimated losses for items we had to throw away. He also asked for reports regarding the testing we had done which I also furnished. After receiving the reports the vice president said that they had decided to handle the complaint through the BBB and their insurance company, AIG. After speaking with the AIG agent giving no credence to any of the reports from any of the companies we had hired and basing their decision only on Armstrong’s reports have said on October 8th, that they see no evidence that Blackmon Mooring was to blame, and that our experiences and losses were unfounded. Although none of the issues had occurred prior to Blackmon Mooring’s visit. After waiting the 45 days required by Chapter 27 of the Texas property code we have finally had the house remediated. What we could save required the need of a remediation company to treat the home as if it was involved in a chemical spills and attacks. The remediation company IAQM (Indoor Air Quality Management of Frisco) said the product they had to use was for the remediation of chemical attacks and anthrax exposure developed by the US government which is now commercialized for use in the states. We are now back in our home after 4 months and spending thousands of dollars to save our home, much of our personal belongings are gone, what we have been able to save has cost us dearly and the company Blackmon Mooring has yet to accept responsibility for the mishandling of the product. Additionally my wife and I have become highly sensitive to chemicals scents and odors. What’s in Microban: 2-propanol is Hazardous to the aquatic environment - Acute hazard, category1 - Chronic hazard, categories 1,2 O-Phenyl phenol -- Insecticide/biocide can cause Acute toxicity (oral, dermal, inhalation), category 4 Skin irritation, category 2 Eye irritation, category 2 Skin sensitization, category 1 Specific Target Organ Toxicity – Single exposure, category 3 Diisibutylphenoxyethoxy ethyl dimethyl benzyl, ammonium chloride monohydrate can cause Corrosive to metals, category 1 Skin corrosion, categories 1A,1B,1C Serious eye damage, category 1 The Health Category refers to the capability of the chemical compound to cause personal injury due to inhalation, skin contact, eye contact, or ingestion. A rating of 0 means there is little or no risk to one's health from contact likely to occur in a laboratory environment. A rating of 1 means that the compound can cause significant irritation while a rating of 2 implies that the compound can cause temporary incapacitation or residual injury. A rating of 3 means that the compound is capable of causing serious or permanent injury. A rating of 4 means that, without taking appropriate precautions, the compound can be lethal. Reference: http://www.sigmaaldrich.com Abstract---http://www.ncbi.nlm.nih.gov/pubmed/781**** Microban, a pesticide not registered in California, was sprayed into an operating heating/ventilation/air conditioning (HVAC) unit at an elementary school in San Francisco, California. This incident occurred on Monday, September 28, 1992, while 396 students and 67 staff members were in the school. The Microban formulation used contains ortho-phenylphenol (0.21%), a quaternary ammonium complex (di-isobutylphenoxy-ethoxy-ethyldimethylbenzyl-ammonium chloride, 0.69%), and bromine (0.04%). This study of the health effects of Microban mist exposure on the school staff was conducted as a result of legal and toxicological concerns. California registration for this formulation had been denied because of inadequate data and because there were concerns about inhalation toxicity in test animals. Predicted health effects from short-duration exposure to Microban are primarily skin and mucous membrane irritation. A self-administered health symptom questionnaire that covered the work week following the evacuation was used to determine a pattern of higher symptom risks for those who were at work on Monday and who reported that they felt they were exposed to a chemical. Symptoms, which were generally consistent with exposure to an irritating chemical, were elevated on Monday and Tuesday; the symptoms normalized by the end of the work week. No additional health effects were detected following application of chlorpyrifos to cracks and crevices for ant control 2 days following the Microban incident. Strict supervision and coordination of pesticide use in public schools are recommended to prevent adverse health effects and emotional trauma in students and staff.